“Horrible delivery experience – never received my order
I’ve been waiting for my package since 27.06, and it was supposed to be delivered to a Paketshop.
Three times, I received notifications saying “We could not deliver your parcel.”
Each time, I called customer service, and they told me the Paketshop was on holiday — but I personally checked, and the shop was open and operating normally.
The fourth time I called, they told me they had already returned the package to the sender!”
“I witnessed my life savings disappear within three months due to this platform. Every cent I had labored for was lost. With each day that passed, hope diminished. I felt ensnared and saw no escape. In desperation, I reported the problem to AMDARKLIMITED. They listened and comprehended my predicament. To my astonishment, they acted promptly. They initiated an investigation and worked diligently to recover my funds. After several weeks of uncertainty, the unthinkable occurred. AMDARKLIMITED successfully retrieved my money. It was a second chance I never anticipated. Now, I can start to rebuild my finances. I am thankful for their assistance.”
“What stood out most to me about Mrs. Olivia and her team was their meticulous process. Coming from a tech background, I really appreciated their data-driven, systematic approach to asset recovery. They used digital forensics, IP tracking, and third-party tools to trace my crypto transactions. There was no vague talk—just clear, structured communication backed by real progress. It honestly felt more like working with a dedicated cyber unit than a regular customer service team. I’d highly recommend them to anyone who values precision, accountability, and a tech-savvy approach.”
“What stood out most to me about Mrs. Olivia and her team was their meticulous process. Coming from a tech background, I really appreciated their data-driven, systematic approach to asset recovery. They used digital forensics, IP tracking, and third-party tools to trace my crypto transactions. There was no vague talk—just clear, structured communication backed by real progress. It honestly felt more like working with a dedicated cyber unit than a regular customer service team. I’d highly recommend them to anyone who values precision, accountability, and a tech-savvy approach.”
“I should have read the reviews before ordering online. Had I known that Hermes ships FedEx who requires an in person signature and cannot pick up at an FedEx location after missed attempt, I would have never placed an order. I will not be buying anything from Hermes given the online fiasco and sunk shipping costs for 2 day delivery. What a waste of money.”
“The reality that recovering my lost money would be a tough battle sunk in fast. I felt stuck and annoyed, unsure of my next move. So, I confided in a trusted friend, laying out the whole frustrating ordeal. Their response was instant. They pushed me to report it to AMDARKLIMITED right away. I was doubtful if it would help. Yet, I valued my friend's advice and decided to give it a shot. To my great surprise, I got my money back in just a week. The speed and success were beyond what I had hoped for.”
“The worst delivThe worst delivery company. I received the wrong package and mine is lost and no one gives me an answer. They mixed up all the labels in the system.ery company. I received the wrong package and mine is lost and no one gives me an answer. They mixed up all the labels in the system.”
“The worst delivery experience in my life. I was promised that my parcel would arrive on Monday morning, and I already made plans and was supposed to leave the next day for 2 months. For some reason the driver could not find my adress!!! My roommate was also receiving a hermes package and she got hers and mine just drove away! What the hell!! And then I chose for it to be delivered to a packetshop that is located 5 minutes from my home (thought it would be easier for the driver to find) and it took them 3 FREAKING DAYS to deliver to the packetshop. Simply UNACCEPTABLE AND AWFUL. Would not recommend hermes to anyone.”
“I am very disappointed, I have paid extra for fast shipping, and it was suppose to reach yesterday, I waited the entire day and haven't received it. And they said it will be send it back since I was not at home. Seriously????? And today j waited the entire day so the same mistake doesn't happen again, since today was the last day for me to get that order I really needed it. But they said i was not a home again????? And address everything was fine and this never happened with other shipment companies before. Also I have talked with two ladies on chatbot they were not helpful at allllllll, and one of them even rude. Very disappointed and this will be the last time for me to do something through Hermes.”
“This company that appeared legitimate but turned out to be a sophisticated scam. They initially lured me in with promises of high returns on investments, supported by what seemed to be professional advice and convincing performance reports. Over time, they gained my trust, and I invested a significant amount of money—$93,000 in total.After I made the investment, communication started to dwindle, and when I tried to withdraw my funds, they either delayed the process or ignored my requests altogether. It became clear that I had fallen victim to a scam. I was devastated, thinking I had lost my hard-earned money for good.However, I discovered ( lindacarol9431 ( @ ) gmail . com ), a company specializing in recovering funds from online scams. Skeptical at first due to my recent experience, I was reassured by their transparency—they didn’t charge any fees upfront. They only asked for some details about the scam and started working on my case immediately.To my surprise, within just five days, ( lindacarol9431 (@) gmail . com ) successfully recovered the entire $73,000. Their swift and professional service not only returned my money but also restored my peace of mind. Their assistance was invaluable, and I’m incredibly grateful for their help.”
“Ich empfand den gesamten Prozess als sehr intransparent, angefangen bei der Tatsache, dass ich nicht wusste, dass ich einen Service eines Unternehmens namens BorderGuru und nicht gerade Hermes beauftragte. Dies führte dazu, dass der Kundenservice für Pakete, die innerhalb Deutschlands oder in EU-Länder geliefert werden, noch schlechter war als der reguläre Hermes-Service.
Die Tatsache, dass es keine Telefonnummer gibt, um BorderGuru zu kontaktieren, und die Tatsache, dass alle Informationen, die ich erhielt, im Grunde alles waren, was ich bereits auf der Tracking-Website finden konnte. Die Tatsache, dass nichts geändert werden konnte, dass niemand in der Lage zu sein schien, den Verlauf meines Pakets zu ändern oder Informationen darüber zu geben, wie viel es kosten würde, es an mich zurückzuschicken, wenn es im Zoll stecken blieb. Das alles gab mir das Gefühl, völlig machtlos gegenüber meinem Paket zu sein, und vermittelte mir den Eindruck, dass auch Hermes keinen Einfluss mehr auf mein Paket hatte und mir keine Informationen geben konnte, die zu diesem Zeitpunkt für meine Entscheidung wichtig waren. Ich hatte das Gefühl, dass Hermes/BorderGuru die Situation und die damit verbundenen Abläufe überhaupt nicht kannten. Zumindest habe ich das vom Kundenservice erfahren, der nicht nur keine weiteren Informationen und keine Handlungsbefugnis hatte, sondern auch mehrere Tage für eine Antwort brauchte.
Ich fühlte mich völlig auf mich allein gestellt. Ich verstehe nicht, wie Hermes sich auf den Weg machen kann, Dienstleistungen für Privatkunden zu erbringen, und dann einen so schrecklichen Kundenservice anbieten kann! Nachdem ich eine so schreckliche Erfahrung gemacht habe, werde ich versuchen, dafür zu sorgen, dass andere Menschen auf all diese Mängel und die Aspekte des Prozesses aufmerksam gemacht werden, die Hermes seinen Privatkunden nicht mitteilt, während sie den Versand eines Pakets buchen. Diese Unfähigkeit, das Paket zu kontrollieren und detaillierte Informationen zu liefern, die Tatsache, dass der Kundenservice so langsam ist und keinen direkten Kontakt mit den Kunden anbietet, sollte im Bestellprozess hervorgehoben werden. Hätte ich gewusst, dass Hermes einen so schlechten Support bietet, hätte ich die Lieferung dieses Pakets nie in Auftrag gegeben! Ich hoffe, dass auch andere potenzielle Privatkunden in Zukunft davon Abstand nehmen werden.”
