Hervia Reviews

Name: Hervia
Address: 2nd Floor, Rational House, 64 Bridge Street, Manchester
Rating: 4.44

4.4 Rating 790 Reviews

87 %

of reviewers recommend Hervia

Company Reviews

Questions

Metrics

4.4

Based on 790 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

+44 161 835 2288

Email:

customerservices@hervia.com

Location:

2nd Floor, Rational House, 64 Bridge Street
Manchester
M3 3BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery with items received in good condition.”

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Posted 7 years ago

“Fast delivery, well packaged and quality product”

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Posted 7 years ago

“When I contact you,quickly and kindly action. And you have good items.”

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Posted 7 years ago

“Fast shipping, no fuss international transaction.”

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Posted 7 years ago

“Hervia's prices are very good, and I had previously purchased from them. That time, though, I had a hiccup with Louis, the customer service rep, but the issue was resolved satisfactorily. This time, I emailed customer service to ask if there were any discount codes; although there are, Louis merely pointed me to the free shipping offer stated on the landing page--not much help. (A recent article in "The Wall Street Journal" (https://www.wsj.com/articles/neiman-marcus-finds-even-wealthy-shoppers-want-better-deals-1492362386) finds that even wealthy shoppers want better deals these days.) After placing my order, the turnaround time to dispatch and expedite it to me here in the U.S. was fantastic, well beyond my expectations. For the great prices and fast shipping, I will definitely be back! Hopefully next time, though, I will have a loyalty discount code in hand...!”

Helpful Report

Posted 7 years ago

Dear Ray, thank you for shopping with us and taking the time to leave your review. I have just taken a look at your order and can see you received both a 10% discount and automatic free shipping to the USA. The value of the free shipping discount alone was £25.00, which for an express service from the UK to the USA taking less than 48 hours is great value. We hope you enjoy wearing your new shoes, and hope to welcome you back to Hervia in the near future. Kind Regards Hervia CS Team

Posted 7 years ago