Hervia Reviews

4.4 Rating 790 Reviews
87 %
of reviewers recommend Hervia
4.4
Based on 790 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Live Chat
Read Hervia Reviews
Visit Website

Phone:

+44 161 835 2288

Email:

customerservices@hervia.com

Location:

2nd Floor, Rational House, 64 Bridge Street
Manchester
M3 3BN

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The overall purchase and delivery experience was easy and efficient. One question, I received an e-mail on 10th May requesting my purchase preference, and a statement of intent to supply a discount voucher for future purchases. Please advise how this works? Regards, Gary Rhodes.
Helpful Report
Posted 7 years ago
Dear Gary, we're glad you are happy with the service we provide. Regarding the discount code for choosing your preference via our newsletter; these will be sent out to all customers shortly. Kind Regards Hervia CS Team.
Posted 7 years ago
I think.. Hervia webite design is oldfashion.. obvioualy..
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Posted 7 years ago
freeship and vip coupon code
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Posted 7 years ago
Hervia's prices are very good, and I had previously purchased from them. That time, though, I had a hiccup with Louis, the customer service rep, but the issue was resolved satisfactorily. This time, I emailed customer service to ask if there were any discount codes; although there are, Louis merely pointed me to the free shipping offer stated on the landing page--not much help. (A recent article in "The Wall Street Journal" (https://www.wsj.com/articles/neiman-marcus-finds-even-wealthy-shoppers-want-better-deals-1492362386) finds that even wealthy shoppers want better deals these days.) After placing my order, the turnaround time to dispatch and expedite it to me here in the U.S. was fantastic, well beyond my expectations. For the great prices and fast shipping, I will definitely be back! Hopefully next time, though, I will have a loyalty discount code in hand...!
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Posted 7 years ago
Dear Ray, thank you for shopping with us and taking the time to leave your review. I have just taken a look at your order and can see you received both a 10% discount and automatic free shipping to the USA. The value of the free shipping discount alone was £25.00, which for an express service from the UK to the USA taking less than 48 hours is great value. We hope you enjoy wearing your new shoes, and hope to welcome you back to Hervia in the near future. Kind Regards Hervia CS Team
Posted 7 years ago
ship fast and easy to pay
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Posted 7 years ago
Has great selection at an unbeatable price. Shipping is very reasonable. Docking one star due to no reply on a question regarding product.
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Posted 7 years ago
It's a fantastic place where buy On the web
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Posted 7 years ago
Reasonable price ~ free shipping would be more great
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Posted 7 years ago
Thanks Hervia, I have great shopping experiences with you lately, definitely will shop with you again in the near future. Thanks. Jesse Yap
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Posted 7 years ago
No problems with service or delivery but postage was really expensive and would probably prevent me from purchasing anything else.
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Posted 7 years ago
fast and good condition !
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Posted 7 years ago
???????? pleasant
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Posted 7 years ago
love my comme des garçon high tops, probably should've ordered a size up tho
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Posted 7 years ago
Original price, amd quick shipping and fast customer service
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Posted 7 years ago
excellent shopping experience ever
Hervia 4 star review on 22nd October 2016
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Posted 7 years ago
Shipping is rapid. Everyting is good.
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Posted 7 years ago
Attentive staff with a large amount of product knowledge.
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Posted 7 years ago
The hervia staff have been very helpful by informing me of the latest arrivals of y3 and Rick Owens.
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Posted 7 years ago
Good product, quick delivery and good service
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Posted 7 years ago
I've purchased a few Rick pieces here and I'm always happy with the lower prices and free + fast shipping to the US. I do feel customer service could be better, and wish the return policy for international orders was more customer friendly.
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Posted 7 years ago
Hervia is rated 4.4 based on 790 reviews