Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.70

4.7 Rating 1,582 Reviews

94 %

of reviewers recommend Hidden Hearing

Company Reviews

Questions

Metrics

4.7

Based on 1,582 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01622355390

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Altered the lefthand aid to a smaller piece which is much more comfortable and an increase in volume in the upper register which suits my hearing loss better.”

Helpful Report

(Worthing) - Posted 6 years ago

“Wendy really listened to all my niggles and explained the technology. Adjustments are now excellent.”

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(Worthing) - Posted 6 years ago

“I saw Sam Lidington at your Banstead location. She was punctual, courteous and very knowledgeable about the hearing aids she was demonstrating. The only problem was one I had not anticipated i.e. the cost. I have since discovered from other providers that the charges are universal so I will have to put up with the hearing problems I encounter when there are other background noises, especially other people. Since I am now in my 80's this does not happen very often nowadays. Michael Dallison. I”

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Posted 6 years ago

“usual great service from your rep”

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Posted 6 years ago

“Very professional and impressive procedure. Thank you. Anthony Smith.”

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Posted 6 years ago

“Wonderful, educational informative and reassuring friendly staff.”

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(Cardiff) - Posted 6 years ago

“I am very satisfied with my hearing aids and the excellent service Grace provides when she visits me”

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Posted 6 years ago

“Prompt and professional service. Thorough hearing test, and good explanation of results. Very satisfied customer.”

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Posted 6 years ago

“It is now over a year since I became a client of Hidden Hearing. I have found their telephone services providing advice, batteries, bits and pieces etc. exemplary. for the occasional problem requiring a home visit from their rep. in my area, promptly attended to and problems dealt with on the spot - no complaints whatsoever, so far. In comparison the NHS is unfortunately rubbish.”

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Posted 6 years ago

“Excellent staff-informative & friendly.”

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Posted 6 years ago

“So far very impressed but I prefer to wait till I have the hearing aids and tried them to give an accurate review. Brenda”

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Posted 6 years ago

“I found the experience was very easy to follow as everything was explained in a non-technical manner. I was put at ease straight away and the new hearing aids are working perfectly”

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Posted 6 years ago

“Exceptionally good test and very clear explanation of products available”

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Posted 6 years ago

“All I can say at this stage is that I thought your rep very Efficient but only on the final result can I give a true report”

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Posted 6 years ago

“Representative knew his subject and demonstrated the new Oticon product efficiently”

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Posted 6 years ago

“I am really pleased with my Hearing Aids and am getting used to them really well, so glad I contacted you about them, one of the best decisions I made.”

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Posted 6 years ago

“Pleasant, efficient gentleman who explained all in detail. Looking forward to July29th when my new hearing aids arrive.”

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Posted 6 years ago

“I was most impressed with your audiologist who informed me that I had no need of hearing aids. Thank you very much.”

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Posted 6 years ago

“As someone who is practically housebound,I was very grateful,andl for a house visit.Andrew from Hidden Hearing is a very pleasant young man who gave me a thorough check-over and made the procedure very relaxing.”

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Posted 6 years ago

“All I can say is that the attention I received from Samantha was excellent”

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Posted 6 years ago

Hidden Hearing is rated 4.7 based on 1,582 reviews