“When I visited hifi Corp in ballito yesterday I was welcomed in by a gentle man called shervaard. He showed me around to some of the tv's and I will be coming back to purchase one”
“When I entered the Ballito store was met by a friendly sales person by the name of Dylan Austin Ellappen..he was so helpful and we received great service from him..he goes that extra mile to explain how certain things work..thank you Dylan”
“A lady by the name of Lungi in Hificorp mall of Africa assisted me to the best of her ability, the lady was patient and went an extra mile to ensure my unit was peplaced.. People like her are best assets of the company and should not ever be left unnoticed or allowed to leave the company. Thank you so much Lungi, your assistance was highly appreciated.”
“I bought canon cartridge printer online on 28th March 2023, i phoned customer care 3 times to make a followup and they told me its out of stock after 8 days of purchase. Today mark 15 days I haven’t received the item and refund is not an option , very very bad service”
“since i bought this phone last november it has been giving me problems is the extend that i had to return it to my nearest store after 3days of use but i never got helped i went to my nearest shop multiple times but still i called and called nothing emails nothing i regret buyin my phone from your store and my money wasted”
“No customer service at all. Witbank mall as well as Middelburg mall. I got a voucher in Mrch. Trying to use it before it expires. Sales people unfriendly or loadshedding permits scanning of voucher. You can just as well close your doors!!”
“Placed an order on the 17th March , order number 500584795 , to date I have not received the order , have called the call centre to cancel the order and asked for a refund , to date I have not received any confirmation of the order”
“I ordered earphones on the 19th, and today it's the 4th of April and I have not gotten them till this day. I have sent more then 5 emails and tons of phone calls still nothing. Hifi Corp is the worst”
“hificorpcustomercare@jdg.co.za
JD COMPLAINTS: 9000292084.
The courier arrived and wanted to do an exchange for a faulty TV stand. I explicitly asked for a pick-up and no exchange, I wanted a A REFUND. The TV stand is faulty and does not align when you try to build it- it is also awful quality and finishes. Looks cheap.
The courier did not want to collect the faulty unit as their paperwork said "Exchange" and it needed to say "Pick Up".
Can some urgently correct this and arrange for a pick up and not an exchange?
I can't store this and it's half built, I have sent numerous pictures of the issue and the courier also took pictures of it. they agreed it does not align so it can't be built.
Urgently arrange for collection from my house and a refund.”
“Bought a AEG dishwasher online 19 March 2023. On 26th I phoned 0860459459 to follow up. SORRY NO STOCK!!! Why was I not INFORMED? Picking was not done immidiately. I made 6 calls and 5 emails and today they said the refund will be only done today. No Feedback from them. Themba Masebele promise to call me. Nothing happens. Call expenses and interest on my card lost. Incompentense of staff. I will never ever buy something from Hifi Corp again. Not online of in store. In store there are never stock. Rather stock with Makro. I would rather give them zero stars 😠😠”
“Terrible, Terrible, Terrible in that order. Clearly they are not equipped to handle online shopping and delivery. My pool cleaner has been with the courier for days on end AND they don't work on Saturday. There is NO option for collection and if you cancel you have to wait 7 -14 days for a refund. It was a huge mistake buying from them.
Horrible experience.”
