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High Speed Training Reviews

4.7 Rating 27,893 Reviews

98 %

of reviewers recommend High Speed Training

Company Reviews

Product Reviews

4.7

Based on 27,893 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not recieved certifcate and was also not able to download it so I could print it.”

Posted 2 years ago

Hello Gareth, thank you for your review. I have sent you an email directly to explain why you haven't received your certificate. If there is anything else we can help you with, please don't hesitate to contact us directly. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 2 years ago

“very helpful and detailed”

Posted 2 years ago

“It was OK..I am a registered childminder working in a home based environment so find a lot doesn't exactly relate to a home setting ...”

Posted 2 years ago

Hello Liz, thank you for your review and feedback. I'm sorry to hear that you found the course irrelevant to your setting. We need to include all information about good food hygiene practice to make sure our learners are handling food safely. The basic fundamentals of the course will still apply regardless of the setting you are in, you would just need to apply the basics to fit in with your environment. We do appreciate however that some of the course material might not be relevant to your job role. We are always looking to improve our training and I have therefore passed on your feedback onto the relevant teams. If you need anything in the future at all, please don't hesitate to contact us directly. All the best! Kaz (Customer Support, High Speed Training)

Posted 2 years ago

“An enlightening course, however it was rather monotonous, and very repetative.”

Posted 2 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be too repetitive. We design our courses to be engaging, thorough and challenging, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again! Kaz (Customer Support, High Speed Training)

Posted 2 years ago

“It was okay”

Posted 2 years ago

“Very informative”

Posted 2 years ago

“It was ok. I think either my manager has it wrong or HST don't have a user friendly way of adding courses. I keep being given a new username and password for each different course instead of a course code. I would have thought the username and password would remain the same in order to see all the completed courses in one place.”

Posted 2 years ago

Hi Lynne! Thank you for your review. As the courses are part of a bulk purchase usernames and passwords are provided instead of course codes. Your manager can call us directly to discuss the options we have for merging learner accounts and setting up. Should you need anything in the future, please don't hesitate to contact us directly. All the best, Elinor (Customer Support, High Speed Training)

Posted 2 years ago

“You purchase what you want and you're away. What more is there to say...?”

Posted 3 years ago

“knowledgeable”

Posted 3 years ago

“Definitely too long, it was possible to do half of the existing modules with the essence of the topic”

Posted 3 years ago

Hello, thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long. Our courses are written to ensure that they cover all the necessary topics and meet the CPD Requirements for learning. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Kaz (Customer Support, High Speed Training)

Posted 3 years ago

“good, nice, layout”

Posted 3 years ago

“Nice high speed Training”

Posted 3 years ago

“please do not ask me again my brain is mushed at my age,”

Posted 3 years ago

“Long winded, could’ve been condensed down”

Posted 3 years ago

Hello, thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long winded. The Workplace First Aid course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner knows how to take appropriate action and safely administer first aid. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best, Kaz (Customer Support, High Speed Training)

Posted 3 years ago

“The course was fine. But the delay in progressing through each slide (waiting as the bullet points arrive one-by-one) was maddening.”

Posted 3 years ago

Hi Greg, thank you for your review! I am sorry to hear found waiting for the bullet points frustrating. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! I have also passed on your feedback to the relevant department. If you need anything else, please don't hesitate to contact me directly. Kindest Regards, Kaz (Customer Support, High Speed Training)

Posted 3 years ago

“OK, but took many more hours than listed, even despite changing speed from "default" to "fast".”

Posted 3 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course took you longer than the approximate hours we suggest. Although we do give an approximate timescale for our courses it is just a guide as we understand that everyone learns at different speeds and often people make notes whilst they complete the course which can mean it takes longer to complete. I am also sorry to hear you felt the course was too slow even on the fastest setting. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others. I have passed your feedback onto the relevant teams to see if there is anything we can do for future users. If you need anything else, please don't hesitate to contact me directly! Kindest Regards, Kaz (Customer Support, High Speed Training)

Posted 3 years ago

“It was ok”

Posted 3 years ago

“if you fail the first time you shouldn't have to redo ALL of it again just the one you got wrong the first time. I think that will make it much easier. thank you”

Posted 3 years ago

Hi Leanne, thank you for your review and feedback! Whilst you don’t need to redo the entire course, you will need to retake the assessment as the questions are not always the same. We encourage our learners to recap to ensure they fully understand the material, and I am sure you can appreciate the responsibility we have as a training provider to ensure our users truly understand the information and course material in order to pass the training and receive their certificate. Our support team are on hand to help if you really do get stuck and will guide you to where to obtain the information needed. I will certainly pass this feedback on though! Should you need anything in the future, please don't hesitate to contact us directly. All the best, Kaz (Customer Support, High Speed Training)

Posted 3 years ago

“The training is good.”

Posted 3 years ago

“It was fast and simple. It covered all necessary points.”

Posted 3 years ago

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High Speed Training is rated 4.7 based on 27,893 reviews