Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

High Speed Training Reviews

4.7 Rating 27,921 Reviews

98 %

of reviewers recommend High Speed Training

Company Reviews

Product Reviews

4.7

Based on 27,921 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

Write Your review

Tell us how High Speed Training made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Possibly the worst training i have ever had. It took so long I had to walk around the room as to not get DVT in my legs from sitting for so long. Didn't "learn" much as it was so long an boring. I passed by trial and error.”

Posted 6 days ago

Hello Adam, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long . Our courses are very in-depth and cover a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! We try and design our courses to be engaging, thorough and challenging, but we are always looking to improve! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course All the best! (Customer Support, High Speed Training)

Posted 3 days ago

“Far too long for an awareness course, felt like cutting my wrists with a blunt butter knife after half an hour. 2 hours of my life I'm never getting back. Why can you not go straight to the test ?. After all if you've done it before why the pre-amble ?”

Posted 1 week ago

Hello Michael, thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! Should you need anything in the future, please don't hesitate to contact us directly. All the best, Tovia (Customer Support, High Speed Training)

Posted 1 week ago

“Dangerous way of training staff for using very high risk equipment!”

Posted 2 months ago

Morning Matt, Thank you for your review and feedback. If you are worried about particular aspects of the course please contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions so we can look into your concerns further. Many thanks! Vicky (Customer Support, High Speed Training)

Posted 2 months ago

“I paid for THIS course had to pause it did not move on from first question Course providers if you read THIS get me back onto the course because it's asking me to repay when I've already paid plus there's no telephone number to contact which there should be if someone else like me gets asked to repay for a course they can't get into .”

Posted 2 months ago

Hi Janice, Thank you for your review! When you purchase a course you then have to chose which account you would like to add it to. Please feel free to contact us directly if you are having issues with this and we'll be happy to help, our email, Contact Us form, postal address and phone number are on the Contact Us page and i'll also include contact info here for you as well. We are open 9-5 on 0333 006 7000 or e-mail: support@highspeedtraining.co.uk

Posted 2 months ago

“Common sence would pass this course. Very poor and not educational.”

Posted 3 months ago

“Very useful I learnt a lot from this training”

Posted 3 months ago

Hello Rita, thank you for your review and kind words, and I'm happy to hear you learned a lot! I was just wondering if you would be happy to possibly revise your star rating, as 3 Stars or less is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day. Thank you again! Natasha (Customer Support, High Speed Training)

Posted 3 months ago

“Informative course, which was easy to follow at your own pace!”

Posted 3 months ago

Hello Val, thank you for your review and kind words! I was just wondering if you would be happy to possibly revise your star rating, as 3 Stars or less is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day. Thank you again! Natasha (Customer Support, High Speed Training)

Posted 3 months ago

“very bad very bad”

Posted 4 months ago

Hello Sam, thank you for leaving us a review, we appreciate any feedback! If you could please let us know how you think the training could be better, we’d love to hear your thoughts on it! You can reach us by emailing support@highspeedtraining.co.uk or by calling 0333 006 7000. We’re here Monday - Friday, 9am - 5pm. We hope to hear back soon. All the best! Nicola (Customer Support, High Speed Training)

Posted 4 months ago

“Really really bad, this is not learning its death by 'power-point'. Have something to read and just being read it is not learning. Throughout the training there is nothing memorable or exciting and no ways for info to stick in ones mind. It is boring and you almost fall a sleep, there is no interaction. There is a lot of info totally not relevant. Along with the vast improvement needed it would be good to have an any update section or be told what has changed”

Posted 4 months ago

Hello Ben, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Eli,(Customer Support, High Speed Training).

Posted 4 months ago

“Not good .”

Posted 4 months ago

“30 minutes of my life I’ll never get back”

Posted 4 months ago

Hello, thank you for your review. I can see you have left a 1 star rating, I'm sorry to hear you haven't enjoyed the course! We're always looking to improve our services and if you have any suggestions or improvements you think we could make we would love to hear from you! If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Natasha (Customer Support, High Speed Training)

Posted 4 months ago

Hello, thank you for your review. I can see you have left a 1 star rating, I'm sorry to hear you haven't enjoyed the course! We're always looking to improve our services and if you have any suggestions or improvements you think we could make we would love to hear from you! If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Natasha (Customer Support, High Speed Training)

Posted 4 months ago

“Was help full”

Posted 5 months ago

Hi Tina Ann Thank you so much for your review and kind words! I was just wondering if you are happy to possibly revise your star rating as 1 star, is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day. Karen

Posted 5 months ago

“waste of time”

Posted 7 months ago

Hello Stephen, thank you for leaving us a review, we appreciate any feedback! I'm sorry to hear you didn't enjoy the course. If you could please let us know how you think the training could be better, we’d love to hear your thoughts on it! You can reach us by emailing support@highspeedtraining.co.uk or by calling 0333 006 7000. We’re here Monday - Friday, 9am - 5pm. We hope to hear back soon. All the best! Nicola (Customer Support, High Speed Training)

Posted 7 months ago

“It is very irritating & distracting how the blocks of information appear on screen while the lady starts is still reading. The distraction causes one to lose concentration and therefore the benefit of the lesson. It is exhasuting. Block 1 appears on screen and the lady starts to read it. But before she has finished reading it block 2, and then a while later block 3 appear on screen. The lady reach block 2 and starts to read it, while block 4 appears on screen, followed by blocks 5 & 6. Either put all 6 blocks of information on screen immediately and then the lady starts reading OR put first block on screen, then lady then reads this block completely before block 2 appears on screen. I was forced to close my eyes and just listen to the lady talk. The alternative is to switch of the sound and just read the text yourself. But to try and follow the text while the lady reads is exhausting, because in the middle of a sentance a new block appears on screen and your eye is drawn away from the text you are trying to follow. Please stop this approach as soon as possible”

Posted 7 months ago

Hello, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 7 months ago

“funny how my company made this mandatory to complete this course and wont recognise i have dyslexia.”

Posted 7 months ago

Hello , thank you for your review. I can see you have left a 1 star rating, I'm sorry to hear you haven't enjoyed the course! We're always looking to improve our services and if you have any suggestions or improvements you think we could make we would love to hear from you! If you'd like to contact us, you can e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Eli (Customer Support, High Speed Training)

Posted 7 months ago

“It should have been made clear at the enrolment stage that you will still need to have a practical training course before you can work with abrasive wheels. Presumably a practical course would cover all aspects covered in this course.”

Posted 8 months ago

Hello, thank you for your review and feedback. This information is stated on the course information page on the website, however, I will be sure to pass this feedback onto the relevant team to see if this can be made clearer. Thanks again, Natasha (Customer Support, High Speed Training)

Posted 8 months ago

“wast time for me”

Posted 8 months ago

Hello Harm, thank you for your review. I'm sorry to hear you haven't enjoyed the course! We're always looking to improve our services and if you have any suggestions or improvements you think we could make we would love to hear from you! If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Natasha (Customer Support, High Speed Training)

Posted 8 months ago

“waste of time”

Posted 8 months ago

Hello Wayne, thank you for leaving us a review, we appreciate any feedback! If you could please let us know how you think the training could be better, we’d love to hear your thoughts on it! You can reach us by emailing support@highspeedtraining.co.uk or by calling 0333 006 7000. We’re here Monday - Friday, 9am - 5pm. We hope to hear back soon. All the best! Nicola (Customer Support, High Speed Training)

Posted 8 months ago

“Slow and buggy”

Posted 9 months ago

Hello thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! Should you need anything in the future, please don't hesitate to contact us directly. All the best, Eli (Customer Support, High Speed Training)

Posted 9 months ago

“the course was too long, unable to fast forward, it seemed more like a complete course than a refresher. Try asking questions first with each module, then dependant on answers score, determine whether the module is necessary, thereby permitting a module to be skipped.”

Posted 10 months ago

Hello, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long. The course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! I will however be sure to pass your feedback onto the relevant team to consider for future versions of the course. If you need anything else, please don't hesitate to contact us directly. All the best! Nicola, (Customer Support, High Speed Training)

Posted 10 months ago

«
1
2
3
4
5
»

High Speed Training is rated 4.7 based on 27,921 reviews