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High Speed Training Reviews

4.7 Rating 27,893 Reviews

98 %

of reviewers recommend High Speed Training

Company Reviews

Product Reviews

4.7

Based on 27,893 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the only thing i dislked was having to wait for the text to apear on screan to read. glad i found the option to turn of the lady talking. the part with the picture of kitchen is hard as the next two sections ask about items in the kitchen which i couldnt remember everything in that picture had to go back and lost the answers and had to re submit, would be good to have picture on same page. was good to have a little question bit through out a few sections. i feel there could be more of these. i do have dylexia and got on ok although during the main assement i got anwers wrong which i felt should have been right but maybe my dylexia brain thinkin thats the right way to do something from what i read in the course. i dont think they were worded well enough to fully understand. but i passed second time.”

Posted 4 weeks ago

Hello, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Eli (Customer Support, High Speed Training).

Posted 3 weeks ago

“That course is too long”

Posted 1 month ago

Hello, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long. Our courses are very in-depth and cover a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Kim (Customer Support, High Speed Training)

Posted 1 month ago

“Good and helpful”

Posted 3 months ago

“Easy and relatively quick to complete.”

Posted 3 months ago

Hi Marcus Thank you so much for your review and kind words! I was just wondering if you are happy to possibly revise your star rating as 3 Stars, or less, is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day. Karen

Posted 3 months ago

“It took too long to go through the pages of the course, even though it was very easy to learn. Since I am aware that I am capable of reading it on my own, I believe it is a waste of time to wait for the voice reader to finish before moving on to the next page.”

Posted 4 months ago

“Very good course”

Posted 4 months ago

“This is my initial feedback (the four in blue are for the course feedback): Equality and Diversity Section is minimal in content and focuses on the legal requirements but has minimal guidance on how avoid allowing unconscious bias affecting interactions with others and how that unintentional discrimination can affect the customer. There is no additional information on protected groups or explanations of types of disabilities on the implications of these which trainees may be unfamiliar with. The optional 'choose your path' and additional information may not be selected by those who need it most - suggest that these are made non-optional for completion of the course. The Mental Resilience (for managing abuse) and Emotional Intelligence (for customer interaction) additional info should be compulsory for the HWRC Operatives The narrator talks very quickly, and it is still possible to move on to the next slide before you have chance to read all the text having not heard all the information - this could allow some trainees to move through it before they have absorbed / had chance to consider all the information. The scenarios are poorly acted and could be elaborated on - especially on the Equality & Diversity - it would be useful to have a follow on scene of how the customer felt about the interaction.”

Posted 6 months ago

Good morning Julia, Thank you for your review and feedback. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Vicky,(Customer Support, High Speed Training).

Posted 6 months ago

“very interesting, but could do more with Mental health and what protective measures that are in place and if your company and management are compliant.”

Posted 6 months ago

Hello, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 6 months ago

“Good learnt alot”

Posted 7 months ago

“Uniformity”

Posted 7 months ago

“ok but reading and visual, I think a video of actors showing this training, a presenter and ficticious characters in a workplace would be better than just lots of writing and reading and waiting, one long video and tests in between would help see how the assesment is done, showing how they help employees adjust their seating and screens etc”

Posted 7 months ago

Good afternoon Lynsey, Thank you for your review and feedback. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Vicky (Customer Support, High Speed Training).

Posted 7 months ago

“It made me sad. I appreciate the need for the course in the first place but also found that it was overloaded with legislation and information that was repeditive and of more benefit to and aimed at the employer or site manager who is responsible to and for his or her employees and what there responsibilities are to their workforce. As an engineer and employee I find that the CSR course provides as much information about working in confined spaces, the possible risks and preventive measures than can be implemented as long as they are reasonably practicable. Sorry I lost the will to live a number of times.”

Posted 7 months ago

“The course felt rushed, it was faster to read as the voice was laggy and distorted. (Maybe a internet issue) it got the relative information across though.”

Posted 8 months ago

Hello Mark, Thank you for your review and feedback, we appreciate it a lot. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Please try using a different browser if you have this issue again or give us a ring and we will be happy to help! Thank you again and we wish you all the best in the future. Kind regards, Nicola

Posted 8 months ago

“It would be helpful to have a pdf of the course after completion, for future reference. I don't think it was really necessary to have someone reading each page.”

Posted 8 months ago

Hi Kathleen, thank you for your review and feedback! There is an option to mute the audio in the settings if you prefer. Even after you have completed the course and passed the test, your login details will remain valid so you can login again in the future if you need to refer back to the course material. To do this, simply log back in (with your login details) and click "Previous" in the modules until you've reached the pages that you want to review. I hope this helps. Thank you again! Kaz (Customer Support, High Speed Training)

Posted 8 months ago

“Piece of infoleft out in modual 3 or 4 where ppe must be used (Head, Feet and Hands but no mention of eye protection.”

Posted 9 months ago

“it's a bit too slow”

Posted 10 months ago

“The courses were thorough and I would generally recommend. However, I completed the level 2 Food Hygiene Certificate and the Level 2 HACCP Training over 2 days and they were almost identical. I feel the extra £30+vat for the HACCP was not a good investment for me personally.”

Posted 10 months ago

Good afternoon, Thank you for your review and feedback. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Vicky (Customer Support, High Speed Training).

Posted 10 months ago

“no comment”

Posted 11 months ago

“Ok no issues”

Posted 11 months ago

“this coures was very instresting +. thanks”

Posted 1 year ago

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High Speed Training is rated 4.7 based on 27,893 reviews