High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,626 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not like the assessment four attempts”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, (Customer Support, High Speed Training.

Posted 1 year ago

“felt it was great”

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Posted 1 year ago

Hello, thank you for your review and kind words! I was just wondering if you would be happy to possibly revise your star rating, as 3 Stars or less is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day. Thank you again! Tovia (Customer Support, High Speed Training)

Posted 1 year ago

“okay fine good”

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Posted 1 year ago

Hello, thank you for your review. I can see you have left a low star rating, I'm sorry to hear you haven't enjoyed the course! We're always looking to improve our services and if you have any suggestions or improvements you think we could make we would love to hear from you! If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Natasha (Customer Support, High Speed Training)

Posted 1 year ago

“Interesting”

Helpful Report

Posted 1 year ago

Thank you for your review! We really value the opinions of our customers. We would greatly appreciate it if you could provide us with more feedback in relation to your review - please email supportteam@highspeedtraining.co.uk. From here, we can pass your comments over to the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Customer Support, High Speed Training.

Posted 1 year ago

“some questions need reviewed as some people in the factory have the qualifications to empty bins with a forklift and some do not”

Helpful Report

Posted 1 year ago

“The audio was inconsistent and glitchy throughout the course. (I would have really benefitted from this working properly and consistently due to my neurodivergence).”

Helpful Report

Posted 1 year ago

Hello, thank you for your review. I am very sorry to hear you experienced audio/tech problems. I will have a look into this for you as I can imagine this was very frustrating when you were trying to complete the course. I do hope you enjoyed the course content and if you do have any further feedback, please don't hesitate to contact us directly, our email address is- support@highspeedtraining.co.uk. Kind regards, (Customer Support, High Speed Training)

Posted 1 year ago

“Although the course content was good. The course was made far to slow due to the audio not playing until way after the text.”

Helpful Report

Posted 1 year ago

Hello , Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Eli (Customer Support, High Speed Training).

Posted 1 year ago

“the only thing i dislked was having to wait for the text to apear on screan to read. glad i found the option to turn of the lady talking. the part with the picture of kitchen is hard as the next two sections ask about items in the kitchen which i couldnt remember everything in that picture had to go back and lost the answers and had to re submit, would be good to have picture on same page. was good to have a little question bit through out a few sections. i feel there could be more of these. i do have dylexia and got on ok although during the main assement i got anwers wrong which i felt should have been right but maybe my dylexia brain thinkin thats the right way to do something from what i read in the course. i dont think they were worded well enough to fully understand. but i passed second time.”

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Posted 1 year ago

“That course is too long”

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Posted 1 year ago

Hello, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long. Our courses are very in-depth and cover a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Kim (Customer Support, High Speed Training)

Posted 1 year ago

“Good and helpful”

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Posted 1 year ago

“Easy and relatively quick to complete.”

Helpful Report

Posted 1 year ago

Hi Marcus Thank you so much for your review and kind words! I was just wondering if you are happy to possibly revise your star rating as 3 Stars, or less, is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day. Karen

Posted 1 year ago

“It took too long to go through the pages of the course, even though it was very easy to learn. Since I am aware that I am capable of reading it on my own, I believe it is a waste of time to wait for the voice reader to finish before moving on to the next page.”

Helpful Report

Posted 1 year ago

“Very good course”

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Posted 1 year ago

“This is my initial feedback (the four in blue are for the course feedback): Equality and Diversity Section is minimal in content and focuses on the legal requirements but has minimal guidance on how avoid allowing unconscious bias affecting interactions with others and how that unintentional discrimination can affect the customer. There is no additional information on protected groups or explanations of types of disabilities on the implications of these which trainees may be unfamiliar with. The optional 'choose your path' and additional information may not be selected by those who need it most - suggest that these are made non-optional for completion of the course. The Mental Resilience (for managing abuse) and Emotional Intelligence (for customer interaction) additional info should be compulsory for the HWRC Operatives The narrator talks very quickly, and it is still possible to move on to the next slide before you have chance to read all the text having not heard all the information - this could allow some trainees to move through it before they have absorbed / had chance to consider all the information. The scenarios are poorly acted and could be elaborated on - especially on the Equality & Diversity - it would be useful to have a follow on scene of how the customer felt about the interaction.”

Helpful Report

Posted 1 year ago

Good morning Julia, Thank you for your review and feedback. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Vicky,(Customer Support, High Speed Training).

Posted 1 year ago

“very interesting, but could do more with Mental health and what protective measures that are in place and if your company and management are compliant.”

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Posted 1 year ago

“Good learnt alot”

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Posted 1 year ago

“Uniformity”

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Posted 2 years ago

“ok but reading and visual, I think a video of actors showing this training, a presenter and ficticious characters in a workplace would be better than just lots of writing and reading and waiting, one long video and tests in between would help see how the assesment is done, showing how they help employees adjust their seating and screens etc”

Helpful Report

Posted 2 years ago

Good afternoon Lynsey, Thank you for your review and feedback. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Vicky (Customer Support, High Speed Training).

Posted 2 years ago

“It made me sad. I appreciate the need for the course in the first place but also found that it was overloaded with legislation and information that was repeditive and of more benefit to and aimed at the employer or site manager who is responsible to and for his or her employees and what there responsibilities are to their workforce. As an engineer and employee I find that the CSR course provides as much information about working in confined spaces, the possible risks and preventive measures than can be implemented as long as they are reasonably practicable. Sorry I lost the will to live a number of times.”

Helpful Report

Posted 2 years ago

“The course felt rushed, it was faster to read as the voice was laggy and distorted. (Maybe a internet issue) it got the relative information across though.”

Helpful Report

Posted 2 years ago

Hello Mark, Thank you for your review and feedback, we appreciate it a lot. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Please try using a different browser if you have this issue again or give us a ring and we will be happy to help! Thank you again and we wish you all the best in the future. Kind regards, Nicola

Posted 2 years ago

High Speed Training is rated 4.7 based on 28,626 reviews