High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,571 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,571 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wouldn't say the training is awful but the one I did (Harassment) is largely common sense and deeply embedded when you've done this about 15 times as I have. There should be an option to simply do a refresher exam - skip the long speaking parts and crack on - it consumes a chunk of useful time.”

Helpful Report

Posted 8 months ago

Hello, thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Customer Support, High Speed Training.

Posted 8 months ago

“Very repetitive, delivered in a boring style. Probably more suitable for larger firms.”

Helpful Report

Posted 8 months ago

Good morning, Thank you for your review and feedback. I'm sorry to hear that you found the course to be too repetitive and boring. We try and design our courses to be engaging, thorough and challenging for both companies and individuals, but we are always looking to improve! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Vicky (Customer Support, High Speed Training)

Posted 8 months ago

“Bureaucratic Profiteering. Questionnaire has multiple viable answers but only one is accepted as correct. This is not educational; this is oppressive for the sake of money.”

Helpful Report

Posted 10 months ago

Hello, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team. Thank you again and we wish you all the best in the future. Kind regards, Customer Support, High Speed Training.

Posted 10 months ago

“Good but I would like recommend to teach through the videos and pictures with examples"”

Helpful Report

Posted 1 year ago

Good morning, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Vicky (Customer Support, High Speed Training).

Posted 1 year ago

“Learned something new”

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Posted 1 year ago

Hi, thank you for your review. I can see you have left a low star rating, I'm sorry to hear you may not have enjoyed the course! We're always looking to improve our services and if you have any suggestions or improvements you think we could make we would love to hear from you! If you'd like to contact us, you can e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Eli (Customer Support, High Speed Training)

Posted 1 year ago

“course is too expensive”

Helpful Report

Posted 1 year ago

Hello, We absolutely understand your desire to make sure that you are getting value for money when you purchase your training. We know we are not the cheapest training provider, but we stand by our commitment to providing high quality content in our training and as such our pricing reflects that. We want our courses to be accurate, engaging and rigorous so that they makes a positive impact on the way people carry out their work so, in turn, this will benefit their organisation or company. High Speed Training partner with specialists and experts to make sure our training is up to date with industry thinking, accurately details the latest legislative changes, and provides the relevant knowledge and actions to help our customers make sure that they are meeting their legal obligations and duties. We invest heavily in the writing, design, research, development and service around the delivery of our courses, and this is obviously reflected in the cost. We're always looking to improve our services and if you have any suggestions or improvements you think we could make we would love to hear from you! If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Tovia (Customer Support, High Speed Training)

Posted 1 year ago

“Pretty graphics but very easy course and questions.”

Helpful Report

Posted 1 year ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be too easy. We try and design our courses to be engaging, thorough and challenging, but we are always looking to improve! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, (Customer Support, High Speed Training)

Posted 1 year ago

“Jargon, ambiguous questions. Didn't like the amount of foreigners in the thumbnails, like watching ads on TV.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review and feedback. I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards (Customer Support, High Speed Training).

Posted 1 year ago

“I selected the right answer but it registered it as wrong. The main issue with this is that even if the answer is wrong, you don't get told what the correct answer is. This is a missed opportunity to learn from your mistakes.”

Helpful Report

Posted 1 year ago

Hi Phil, Thank you for your review and feedback! The reason we don’t show the correct answer if you have answered a question incorrectly is that we want to encourage our learners to recap the areas where they went wrong to ensure they fully understand the material. You can also take the end assessment as many times as you like at no extra cost. I will definitely pass this feedback on though to see if it is something we can look at for the future. Many thanks! Vicky (Customer Support, High Speed Training)

Posted 1 year ago

“It was easy to use and the speaking voice was clear. It was good that you could choose the speed of delivery, or turn off the voice altogether, although the type face was a bit pale and in part very small and therefore difficult to read without constantly enlarging it. BUT How much learning did I actually do? Just enough to pass the test (which of course was the aim, and was achieved) but what should I really be learning? How long will I remember it and make sure I do it? It was dreadfully boring and I could have left half of it out. I did find out a few surprising facts. I feel there could be far more interesting resources. Little videos of pests in action, photos of their eggs and droppings, that sort of thing. When you do the hand washing bit send the student off to wash their hands. Get them to put on gloves and wash their hands with the gloves on. Tell them to go to the fridge or freezer and see what temperature setting it is on. In other words make it into active learning. Use IT to greater effect - a short video of a (pretend) kitchen in use where the student has to spot 6 malpractices. Make it fun and memorable. You could save lives if your students really learn effectively. I have no idea what lupin flour is. Crustacean is a difficult word - show some pictures of a variety of crustaceans, which, guessing I assume includes lobsters, crabs, shrimps - is it anything which lives in the sea with a hard skin? What about things like squid?? A bit of role play or video of waiters having discussions with customers about allergens wouldn’t come amiss. It would have helped me to have more quiz questions as you go along. But summarising my comments: to make it into real long term learning including changing mindsets to make your learners feel it is really , morally, important to know and follow the guidelines make it more INTERACTIVE, more fun, more exciting, use IT potential to the full. I have written this straight away. Not expecting a delivery only receipt of the certificate”

Helpful Report

Posted 1 year ago

Hi Laura Thank you for your review and feedback, we really appreciate your comments! We design our courses to be engaging and thorough, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Karen (Customer Support, High Speed Training)

Posted 1 year ago

“Only the first two modules are useful as they cover the legal requirements to set up a food business, but even these do not go in-depth, and instead reference other paid courses by the provider. The last few modules are about social media strategy and business plan - there are 1000s of resources out there that are much better, and free. It's not worth the £30 + VAT. (I took the Hygiene & Safety Level 2 Training prior, which I do recommend).”

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Posted 1 year ago

“Not good. STRESSED. You are very crafty with some of yours questions.To lots of us the English language is not native language. And when you fail the exam, you make us to retake whole exam again instead of retake / correct the wrong answers. And by doing so you are making us very STRESSED!!! We are not anymore in the school, please remember that ! Courses are too long also too boring. It should be simplified and direct..... "black and white" Thank you for your understanding and hope that in the future you will make courses easier, simpler and less time consuming as all of us working adults have work to do and more important things to do in the life, than wasting a precious time on stuff like this. Regards M”

Helpful Report

Posted 2 years ago

Hello Mario, thank you for your review and feedback, we really appreciate it! I am sorry to hear that you found the course stressful! If learners get a question incorrect on an assessment, we do encourage them to go back through the modules and revisit the topics. You can also take the end assessment as many times as you like at no extra cost. I will definitely pass this feedback on though to see if it is something we can look at for the future. Many thanks, Nicola (Customer Support, High Speed Training)

Posted 2 years ago

“This training was very long and quite confusing!”

Helpful Report

Posted 2 years ago

Hello Louise, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long. The course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Nicola, (Customer Support, High Speed Training)

Posted 2 years ago

“Enjoyed it so much”

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Posted 2 years ago

“High speed training or fast training ticking boxes on some topics that need careful handling, understanding, sensitivity and discussion such as Mental Health or other Health and Safety topics is not desirable. Someone can have a certificate but actually don't have any understanding or application of the topic. This should be termed introductory.”

Helpful Report

Posted 2 years ago

Hi Mike, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, (Customer Support, High Speed Training).

Posted 2 years ago

“for none management workers it seemed a little over complicated and the important info was lost among technical data dates etc , also wording of some of the questions was a little ambiguous , there are still some people who feel uncomfortable using computers and therefore would struggle to learn anything with any computer based course”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Eli,(Customer Support, High Speed Training).

Posted 2 years ago

“I was dissatisfied on this occasion my previous courses have been excellent.”

Helpful Report

Posted 3 years ago

Hello, thank you for leaving us a review, we appreciate any feedback! I am sorry to hear you haven't enjoyed the course on this occasion like the courses you have sat previously and what was different for you this time. If you could please let us know how you think the training could be better, we’d love to hear your thoughts on it! You can reach us by emailing support@highspeedtraining.co.uk or by calling 0333 006 7000. We’re here Monday - Friday, 9am - 5pm. We hope to hear back soon. All the best! Nicola (Customer Support, High Speed Training)

Posted 3 years ago

“could be more clear of which mistakes i was making. it only says to do it again”

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Posted 3 years ago

Hi Shahin, thank you for your review and feedback, we really appreciate it! If learners get a question incorrect on an assessment, we do encourage them to go back through the modules and revisit the topics. You can also take the end assessment as many times as you like at no extra cost. I will definitely pass this feedback on though to see if it is something we can look at for the future. Many thanks, Nicola (Customer Support, High Speed Training)

Posted 3 years ago

“Good company for training. Their certificates used to look professional but somewhere in the last 3 years its changed and their certificates now unfortunately look shabby.”

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Posted 3 years ago

Hi Chris, thank you for your review and feedback, we really appreicate it! I'm happy to hear you have enjoyed your training. I will be sure to pass on your comments to the relevant team in regards to the certitificates! If there is anything else we can help you with, please let us know. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 3 years ago

“Too long, which ironically was one of the don'ts. The section on what you can do on making employees aware, is not relevant to employees and is directed to the employer”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Vicky (Customer Support, High Speed Training)

Posted 3 years ago

High Speed Training is rated 4.7 based on 28,571 reviews