High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 28,573 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 28,573 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good , learned a lot”

Helpful Report

Posted 4 years ago

“slow clunky operating system, poorly worded assessment questions.”

Helpful Report

Posted 4 years ago

Hello Stephen, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be slow, clunky and poorly worded. We design our courses to be engaging, thorough and challenging, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“The voice was repetitive - robotic Screen layout repetitive No interaction or variety of activities”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback. I'm sorry to hear you found the voice over and layout repetitive and robotic and felt there was no interaction. We do try and keep the courses as interactive as we can without leading away from the subject by including mini exercises along the way. I will certainly pass on your feedback to the relevant department to look into and see if it’s something that we can look into for future versions of the course. Thank you again! Natasha, (Customer Support, High Speed Training).

Posted 4 years ago

“the actual course was very informative, but the programme kept on crashing, freezing or logging me out”

Helpful Report

Posted 4 years ago

Hello Marcia, Thank you for your kind review! It's great to hear you enjoyed the course and that you found it informative however I'm sorry to hear it kept freezing! If you need to log in again and have the same issue please do contact us straight away as we can give you some guidance on clearing your cache to see if this helps your browser run the course. Should you need anything in the future, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“Slow but ok, lots of reading”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! I do hope you enjoyed the course content and if you do have any further feedback, please don't hesitate to contact me on 'support@highspeedtraining.co.uk'. Kind regards,

Posted 4 years ago

“This is a level 3 course and I feel that the questions don't really prepare me for such a responsible role”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you felt the course hasn't prepared you for such a responsible role. Please note you are able to log back in to go over the course again however possible you would find a face to face course useful. We design our courses to be engaging, thorough and challenging, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“The training was far too long and wordy for my needs. There is no way anyone can learn or remember even a small percentage of the information discussed. Much better would have been to highlight the important points instead of trying to cram everything in. I don't think some of the questions are worded correctly either for example, in the first section one of the answers says we should share information. I would have though this should be share information with the relevant agencies / people not just share information (which could be sensitive) with anyone! this has taken me nearly 3 hours, not really high speed or targeted training. This is a really important subject but the presentation has really missed the point, not impressed!”

Helpful Report

Posted 4 years ago

Hello Richard, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long. The Advanced Safeguarding Children (Level 2) course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! I have passed your feedback onto our content team for them to have a look into for when we update the course so thank you very much for feeding this back to us. If you need anything else, please don't hesitate to contact us directly. All the best! Nicola, (Customer Support, High Speed Training)

Posted 4 years ago

“meh it was ok but kinda boring but i learned alot”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be boring but I'm glad you learnt a lot. We design our courses to be engaging, thorough and challenging, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“Took me 3 hours to “learn” something I learnt 5 years ago at school. Waste of my time. If high speed is three hours I feel for whatever you call normal speed xx”

Helpful Report

Posted 4 years ago

Hello Sean-Michael, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be a waste of your time. We design our courses to be engaging, thorough and challenging and aimed at people of different levels of experience but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“To be honest it is was great”

Helpful Report

Posted 4 years ago

Hello, Thank you so much for your review and kind words! It's great to know that you enjoyed the training! I was just wondering if you are happy to possibly revise your star rating as 3 Stars, or less, is considered a "Negative Review" and can affect how other customers view our training. Congratulations on passing your training and should you need anything in the future, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“Not very interactive in terms of keeping the viewer engaged, very text heavy. On one video you showed a fire warden without a high vis jacket and I thought fire wardens where possible should wear their high vis jacket”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback! I'm sorry to hear you found the course to be very text heavy, we do try to design our courses to be engaging, thorough and challenging, but we are always looking to improve, I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. I have also passed on your comment regarding the Hi Vis jacket to our Content Team to see if they can find this within the course and change it accordingly. If there is anything else we can help you with, please let me know! Thanks again, Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“It was quite slow”

Helpful Report

Posted 4 years ago

Hello, thank you for your review. I am very sorry to hear that you found the course to be slow. There is an option within the course settings to increase the speed of the course, I hope this helps if you log in again at any point. I do hope you enjoyed the course content and if you do have any further feedback, please don't hesitate to contact me on 'support@highspeedtraining.co.uk'. Kind regards, Nicola

Posted 4 years ago

“Needs a pause and a rewind button. Also text doesn't fit well on smaller devices. Assessment question asks about washing hands under running water, which implies you'd wash all the soap off before adequate lathering.”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback. I will pass your comments on to the relevant teams to see if there is anything we can look at changing or improving on for future learners. If there is anything else we can help you with, please don't hesitate to contact us directly. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 4 years ago

“HI ENJOYED DOING MY COURCE THANKS”

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Posted 4 years ago

“The course was hard to stay engaged with. Videos and more interactivity could have helped with this.”

Helpful Report

Posted 4 years ago

“too much information the person speaking to fast the information was to in depth i”

Helpful Report

Posted 4 years ago

Hello Brian, thank you for your review and feedback! I'm sorry to hear you felt the course was too in depth with the narrator going too fast. The Abrasive Wheels course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of breaking down the information! I will pass on your feedback to the relevant teams for future users of the course If you need anything else, please don't hesitate to contact us directly. All the best! Ellie (Customer Support, High Speed Training)

Posted 4 years ago

“I have just spent £30 for a computer voice to read powerpoint full of text to me. Seriously, this "course" could be a handbook. Also now have more of an idea of my employer's responsibilities for writing a risk assessment but less idea about my role while working in enclosed spaces. I scored 100% on the assessment.”

Helpful Report

Posted 4 years ago

“Really boring and repetitive!”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be Boring and repetitive. We design our courses to be engaging and thorough, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Nicola (Customer Support, High Speed Training)

Posted 4 years ago

“There was too much writing and it was very long-winded. If there were videos this would be helpful.”

Helpful Report

Posted 4 years ago

Hello, thank you for your review and feedback. I'm sorry to hear you found the course to be long winded! Our PPE For Healthcare Workers course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the level of text! Due to the COVID-19 and social distancing measures we have been unable to create video content for our courses, however I will be sure to pass on your feedback to the relevant teams to see if anything can be done for future users of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Ellie (Customer Support, High Speed Training)

Posted 4 years ago

“Boring and tedious - nobody wants to have a presentation read through to them, in person, or on a computer”

Helpful Report

Posted 4 years ago

Hello Anthony, thank you for your review and feedback. I'm sorry to hear you found the course boring and tedious. We do try to design our courses to be engaging and thorough, but we are always looking to improve! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Natasha (Customer Support, High Speed Training).

Posted 4 years ago

High Speed Training is rated 4.7 based on 28,573 reviews