High Speed Training Reviews

Name: High Speed Training
Address: High Speed Training Limited, Riverside Business Park, Dansk Way, High Speed Training Limited, Riverside Business Park, Dansk Way, Ilkley
Rating: 4.74

4.7 Rating 29,519 Reviews

98 %

of reviewers recommend High Speed Training

4.7

Based on 29,519 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just repeats itself over and over again wasted alot of my working day hearing the same thing. Could have been half the length”

Helpful Report

Posted 2 years ago

Hello Cameron, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long. Our courses are very in-depth and cover a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. (Customer Support, High Speed Training)

Posted 2 years ago

“Excellent course!”

Helpful Report

Posted 2 years ago

Thank you so much for your review and kind words! I was just wondering if you are happy to possibly revise your star rating as 3 Stars, or less, is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day. Thank you again! Eli (Customer Support, High Speed Training)

Posted 2 years ago

“This course repeats information constantly and has too many modules. lots of the information is only rlelevant to managers. it could be 1/2 the length easily”

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Posted 2 years ago

“No Practical training included”

Helpful Report

Posted 2 years ago

We do state on our website that all of our courses are 100% online and confirm which courses may need practical training. Unfortunately this is not something we plan to offer. If there is anything else we can help you with, please contact us directly. Kind regards, Eli (Customer Support, High Speed Training)

Posted 2 years ago

“You use PPC to attract users who are searching for a CRRU and then you serve them up this junk course... What a waste of money! Its nothing more than a cert to say "this is a mouse"... How many people do you get who fall into this trap?”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review and feedback. Our Pest Control course is an awareness level that is suitable for anyone who works in a food manufacturing premises and needs an awareness of how to identify and control pests. It was developed by food safety professionals and is also an accredited course by CPD. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Natasha (Customer Support, High Speed Training).

Posted 2 years ago

“I definitely wouldn't recommend I done the social media course on the 15th July I still haven't had no certificate it's now 6th August and nothing at all ridiculous”

Helpful Report

Posted 2 years ago

Hello Samantha, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers - having checked your account you're apart of a company that only allow digital copies of certificates. I have reissued a digital copy of your certificate for you and sent this to you via email. Kind regards.

Posted 2 years ago

“The beautiful app and quitex”

Helpful Report

Posted 2 years ago

Hi Ahmad, thank you for your review. I can see you have left a low star rating, I'm sorry to hear you haven't enjoyed the course! We're always looking to improve our services and if you have any suggestions or improvements you think we could make we would love to hear from you! If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks!(Customer Support, High Speed Training)

Posted 2 years ago

Hello Ahmad, thank you for your review and kind words! I was just wondering if you would be happy to possibly revise your star rating, as 3 Stars or less is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day. Thank you again! Tovia (Customer Support, High Speed Training)

Posted 2 years ago

“page 10 of 20 (inspections and testing) you clearly state that this course is no intended for the training of using PAT equipment? to much emphasis on H&S, including fire safety, slips trips and falls? constantly adding in other training ads to the training module while doing the course. i did not pay for this myself, so i am not that bothered.”

Helpful Report

Posted 2 years ago

Hello, thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Customer Support, High Speed Training.

Posted 2 years ago

“Awful experience”

Helpful Report

Posted 2 years ago

Hi , thank you for your review. I can see you have left a low star rating, I'm sorry to hear you haven't enjoyed the course! We're always looking to improve our services and if you have any suggestions or improvements you think we could make we would love to hear from you! If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! (Customer Support, High Speed Training)

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review. I can see you have left a low star rating, I'm sorry to hear you haven't enjoyed the course! We're always looking to improve our services and if you have any suggestions or improvements you think we could make we would love to hear from you! If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Vicky (Customer Support, High Speed Training)

Posted 2 years ago

“Possibly the worst training i have ever had. It took so long I had to walk around the room as to not get DVT in my legs from sitting for so long. Didn't "learn" much as it was so long an boring. I passed by trial and error.”

Helpful Report

Posted 2 years ago

Hello Adam, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was too long . Our courses are very in-depth and cover a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! We try and design our courses to be engaging, thorough and challenging, but we are always looking to improve! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course All the best! (Customer Support, High Speed Training)

Posted 2 years ago

“Far too long for an awareness course, felt like cutting my wrists with a blunt butter knife after half an hour. 2 hours of my life I'm never getting back. Why can you not go straight to the test ?. After all if you've done it before why the pre-amble ?”

Helpful Report

Posted 2 years ago

Hello Michael, thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you purchase from us again! Should you need anything in the future, please don't hesitate to contact us directly. All the best, Tovia (Customer Support, High Speed Training)

Posted 2 years ago

“Dangerous way of training staff for using very high risk equipment!”

Helpful Report

Posted 2 years ago

Morning Matt, Thank you for your review and feedback. If you are worried about particular aspects of the course please contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions so we can look into your concerns further. Many thanks! Vicky (Customer Support, High Speed Training)

Posted 2 years ago

“I paid for THIS course had to pause it did not move on from first question Course providers if you read THIS get me back onto the course because it's asking me to repay when I've already paid plus there's no telephone number to contact which there should be if someone else like me gets asked to repay for a course they can't get into .”

Helpful Report

Posted 2 years ago

Hi Janice, Thank you for your review! When you purchase a course you then have to chose which account you would like to add it to. Please feel free to contact us directly if you are having issues with this and we'll be happy to help, our email, Contact Us form, postal address and phone number are on the Contact Us page and i'll also include contact info here for you as well. We are open 9-5 on 0333 006 7000 or e-mail: support@highspeedtraining.co.uk

Posted 2 years ago

“Common sence would pass this course. Very poor and not educational.”

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Posted 2 years ago

“Very useful I learnt a lot from this training”

Helpful Report

Posted 2 years ago

Hello Rita, thank you for your review and kind words, and I'm happy to hear you learned a lot! I was just wondering if you would be happy to possibly revise your star rating, as 3 Stars or less is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day. Thank you again! Natasha (Customer Support, High Speed Training)

Posted 2 years ago

“Informative course, which was easy to follow at your own pace!”

Helpful Report

Posted 2 years ago

Hello Val, thank you for your review and kind words! I was just wondering if you would be happy to possibly revise your star rating, as 3 Stars or less is considered a "Negative Review" and can affect how other customers view our training. To do this, please refer back to the "Congratulations" e-mail that you received when you finished the training. If you re-review the course it will change your star rating. If you'd like any other information, please feel free to contact me directly on 0333 006 7000 or support@highspeedtraining.co.uk. We're here Monday through Friday, 9am - 5pm. Many thanks in advance and have a lovely day. Thank you again! Natasha (Customer Support, High Speed Training)

Posted 2 years ago

“very bad very bad”

Helpful Report

Posted 2 years ago

Hello Sam, thank you for leaving us a review, we appreciate any feedback! If you could please let us know how you think the training could be better, we’d love to hear your thoughts on it! You can reach us by emailing support@highspeedtraining.co.uk or by calling 0333 006 7000. We’re here Monday - Friday, 9am - 5pm. We hope to hear back soon. All the best! Nicola (Customer Support, High Speed Training)

Posted 2 years ago

“Really really bad, this is not learning its death by 'power-point'. Have something to read and just being read it is not learning. Throughout the training there is nothing memorable or exciting and no ways for info to stick in ones mind. It is boring and you almost fall a sleep, there is no interaction. There is a lot of info totally not relevant. Along with the vast improvement needed it would be good to have an any update section or be told what has changed”

Helpful Report

Posted 2 years ago

Hello Ben, Thank you for your review and feedback, we appreciate it. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future versions of the course. Thank you again and we wish you all the best in the future. Kind regards, Eli,(Customer Support, High Speed Training).

Posted 2 years ago

“Not good .”

Helpful Report

Posted 2 years ago

High Speed Training is rated 4.7 based on 29,519 reviews