HiNeon LED Neon Signs Reviews

Name: HiNeon LED Neon Signs
Rating: 4.80

4.8 Rating 233 Reviews

95 %

of reviewers recommend HiNeon LED Neon Signs

Company Reviews

Metrics

Info

4.8

Based on 233 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	3 - 6 Hours

About HiNeon LED Neon Signs:

HiNeon specializes in the design and manufacture of custom and pre-built neon signs / artwork. We ship to both Canada & the USA. Whether it's your company logo or you want to create a stunning focal point, we can work with you to bring your vision to life.

Visit Website

Phone:

8337687999

Email:

support@hineon.com

HiNeon LED Neon Signs 5 star review on 15th June 2023

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with how our sign came out. High-quality product. looks great once mounted and illuminated.”

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Posted 4 years ago

“We are very happy with our custom sign for our office. It was very easy to order and select our colour choices. They did a great job re creating our logo!”

HiNeon LED Neon Signs 4 star review on 11th October 2019

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Posted 4 years ago

“Thought it would come with some way to hang it on the wall with a clear backboard but there wasn't an option to do so in the store?”

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Posted 1 year ago

“The light works but it doesn’t seem to work properly. It shows that the remote light turns red when I press on it but the light doesn’t even turn on. I’ve tried this several times. It’ll work for a bit and off.”

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Posted 2 years ago

“I like the style and quality of the signs. However with my recent order I paid $400 for my sign that included an additional $25 for a wire hanging kit that I did not receive in my box, that I absolutely needed to install my sign where I needed to. When I contacted customer service they questioned my honesty about receiving the hanging kit. When I sent them the photos of the items I did receive they still questioned my honesty but "gave in" and said they'd refund me....for something I paid for and didn't receive! Although that was over a week ago and I still haven't seen the refund. Good product but not good customer service.”

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Posted 2 years ago

“The wire was upside down. The back of it was cracked. It's smaller than I imagined.”

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Posted 2 years ago

“Letters look beautiful but the power cord comes out of the middle letter instead of at the bottom which affects the aesthetic a bit. The power I've noticed is also a bit inconsistent, it will shut off after varying lengths of time depending on the day and sometimes won't turn on!”

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Posted 3 years ago

“Everything is fine except the sign itself just isn't that bright.”

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Posted 3 years ago

“I’m please with the brightness of the sign and the different options/settings it allows. I’m disappointed that the sign doesn’t sit flush with the window, it’s seems there’s a balancing issue with the front being heavy it sits at about a 20°-25° slant. My “E” magnets don’t sit right on the bar, therefor the light cuts in & out of its bumped. There’s also no “easy” way to hide the cord that comes off the right side of the sign, it would be helpful if it was manufactured to hang below for easier camouflage.”

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Posted 3 years ago

“Bright at lower light but in the mid day it’s not as visible as advertised. Only has mounting holes on top. Going a different route..”

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Posted 7 months ago

“Abysmal customer service. After tracking was received, shipment wasn't scanned for over a week. Attempts to call, email, DM, were unsuccessful or ignored. When shipment was received (10 days after the tracking was created), the backing material was cracked. The sign still works but for the amount I paid, I expected much better service. I purchased directly from the company instead of through Amazon - but I feel I would have gotten much better service from Amazon.”

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Posted 2 years ago

“hi i ordered 3 open signs.1st one works perfectly.I just opened my 2nd store and when i tried to put the open sign it doesnt light up completely.Just corners light up.I think both of them dont work properly.I need to exchange both of them.Please if somebody can reach out to me Maany 832-584-4829 dar.mobilelegendsllc@gmail.com”

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Posted 6 months ago

“Your sales agent was extremely hard to deal with and I ordered 2 signs and was charged for 2 and then only shipped one. When I brought this up no one made much of an effort to correct this quickly and was told I could get my sign maybe by the end of the month or next month. Horrible customer service.”

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Posted 1 year ago

HiNeon LED Neon Signs is rated 4.8 based on 233 reviews