Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,833 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Excellent website with good photos and full descriptions”

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Posted 3 months ago

“Never had any problem with anything that I have ordered. Returning items has always been problem free too and payment refunded promptly.”

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Posted 3 months ago

“Love Hobbs”

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Posted 3 months ago

“Lovely clothes, very quick sending out orders and very helpful customer services.”

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Posted 3 months ago

“Love it - fits well”

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Posted 3 months ago

“Great merino sweater and fast international delivery. Love to shop from Hobbs from abroad.”

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Posted 3 months ago

“Beautiful dress and lots of compliments”

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Posted 3 months ago

“Top tier on Customer service online and in the Windsor shop. Very efficient with all the services. I had a coat to return and I was refunded my delivery chargers back as with the Xmas rush my delivery could not make the next day. It was just one email and the issue was dealt with!”

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Posted 3 months ago

“I’ve been shopping at Hobbs for years. Classic, well made clothes.”

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Posted 3 months ago

“Not impressed that the trousers never showed up in time as had been confirmed. Also, not impressed with just a £5.95 shippping compensation. Says a lot.”

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Posted 3 months ago

“Hobbs is stylish great sizing and beautiful materials and where I go to first when making additions to my wardrobe”

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Posted 3 months ago

“The service from Hobbs is always excellent, and returns, and exchanges are easy and straightforward.”

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Posted 3 months ago

“The Livia coat is beautiful. Unfortunately, it did not suit me in this colour. I have it in the chocolate colour which does suit me.”

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Posted 3 months ago

“I love Hobbs clothes. Fit can be generous so I always purchase a size down from my normal.”

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Posted 3 months ago

“Everything was great, items were very high quality, delivery was on time. Customer service perfect. Thank you”

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Posted 3 months ago

“Great customer service in store and on line. Easy use website, love the idea of free delivery and returns. Beautiful clothing. A bit pricey, but the sales + the extra percentages off makes them affordable.”

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Posted 3 months ago

“This coat is excellent, it fits beautifully, and is very warm in this cold weather. It looks very stylish and will never go out of fashion as it was designed in Italy. I am absolutely delighted with my purchase, thank you Hobbs.”

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Posted 3 months ago

“I have always loved shopping at Hobbs. They do have beautiful clothes. I do wish they would bring back those lovely satin jackets that they used to do. They had them in wonderful colour's and they always look smart on so Hobbs please consider bringing them back.”

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Posted 3 months ago

“Lovely company to deal with and swift refund upon return.”

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Posted 3 months ago

“All the staff I have encountered are very friendly and helpful. They don't just recommend any dress but actually tell you if it suits or not.”

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Posted 3 months ago

Hobbs is rated 4.4 based on 3,833 reviews