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Hobby Lobby Reviews

2.1 Rating 453 Reviews
23 %
of reviewers recommend Hobby Lobby
2.1
Based on 453 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 61%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.2 out of 5
Returns & Refunds
Returns Process
Could Be Better

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Hobby Lobby 5 star review on 11th April 2025
Ana
Hobby Lobby 1 star review on 17th January 2025
C. Dereimer
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
28
Anonymous
Anonymous  // 01/01/2019
Hobby lobby has almost everything you need for all seasons and occasions.
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Posted 6 months ago
I like hobby lobby a lot. The store is always neat and orderly. They run a lot of sales, and I don't give any hassle about returns or refunds. They are clear about what their policy is and I never had a problem with them. I would have given them a five, but they don't provide electric wheelchairs for handicapped which limits my visits to the store.
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Posted 1 year ago
Well I went to Hobby Lobby and bought a few things I had a cupon on my phone cashier wouldn't let me use it .She said they don't use them anymore .Then why do you put th e m Out? IT WASNT A PAPER COUPON IT Ws digital. WAS KINDA MAD SO WHY DO YOU NOT HONOR THEM
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Posted 3 years ago
Well I went to Hobby Lobby and bought a few things I had a cupon on my phone cashier wouldn't let me use it .She said they don't use them anymore .Then why do you put th e m Out? IT WASNT A PAPER COUPON IT Ws digital. WAS KINDA MAD SO WHY DO YOU NOT HONOR THEM
Helpful Report
Posted 3 years ago
Hobby Lobby has great craft supplies, but I am disappointed in their doing away with their 40% off one item coupons. I was already disappointed with their decision to get rid of coupons for teachers, but this latest one may keep me from shopping there ever again.
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Posted 4 years ago
I love hobby lobby! It is Sometimes way too expencive but I think They have almost the best christmas sale of atleat always 50% off! :) Thank yall for all yall do!
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Posted 4 years ago
My first time at Hobby Lobby and I would definitely take the ride out again (only about 25 mi.). Better then Michael's in my opinion. I am an avid beader and found everything I needed. Lower prices also. Customer service was excellent. GO!
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Posted 4 years ago
Love hobby lobby Franklin TN.
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Posted 5 years ago
Love hobby lobby. massive product range always really good quality. Michaels & Joann are good but they carry no where near the product range that hobby lobby has.
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Posted 6 years ago
Hobby Lobby is rated 2.1 based on 453 reviews