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Hobby Lobby Reviews

2.2 Rating 528 Reviews
25 %
of reviewers recommend Hobby Lobby
2.2
Based on 528 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Hobby Lobby 5 star review on 11th April 2025
Ana
Hobby Lobby 1 star review on 17th January 2025
C. Dereimer
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
28
Anonymous
Anonymous  // 01/01/2019
I recently had several pieces framed at the Midlothian store on Hull. I can not be happier with the results. Joi’s work is impeccable! I’m a designer who is very particular. I’ll be sure to spread the word to my colleagues! Hobby Lobby Midlothian is the place to go! Terri Johnson
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Posted 6 days ago
Angela is very helpful and also she has a smile on her face every day and she she tells us jokes and she’s just awesome and she maintains a very positive attitude five stars for Angela
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Posted 2 weeks ago
To critique West Allis - West Allis Towne Center’s Hobby Lobby employee ALISHA L, is to critique a Book, not merely a Sentence. I am Artist RoFo, a.k.a. FIRKINHEAD, as it pertains to my globally recognized RoFo BevDisHeadgear beverage dispensers. Over the years interacting with this specific cashier... I have come up with these observations about her. First, ALISHA L is always dressed appropriately in representing West Allis’ Hobby Lobby. She’s Very Customer-Centric and noticeably Pleasant at All Times as ALISHA L is in constant contact with us Customers. While she checks out my items, she simultaneously is extremely organized while interacting assisting your coworkers’ inquiries. ALISHA L keeps a professional poise at all times while Multitasking (being able to do several things at the same time. In some instances, she’s doubling as Sales Personnel, performing both jobs Simultaneously). I witnessed this with a purchaser in front of me at the cash register. ALISHA L has Adaptability (working in an environment that may deal with a lot of customer pressure). I give her a Lot-of-Credit for accommodating some customers’ unwarranted negative attitude displayed in public. I’m just stating ALISHA L; Cashier, is always at the Brunt of What Angry Customers’ Dish-Out to HER. Listening intently to customers and understanding what their predicaments entail’s a Very Important role as her as a Hobby Lobby Cashier. ALISHA L... “KUDOS” (praise and honor for your achievements) being a Vital... Frontline West Allis - West Allis Towne Center’s Hobby Lobby Employee and Representative. To put it BLUNTLY about Hobby Lobby Employee ALISHA L. 1. Sociability: She is people-oriented as she is in constant contact with customers. 2. Professionalism: She is keeping a professional poise at all times and knowing where to draw the line that is an important trait for her employed as a Hobby Lobby Cashier. 3. Trustworthiness: As a Hobby Lobby Cashier, she is trustworthy as she is responsible for a lot of cash. 4. Multitasking: As a Hobby Lobby Cashier, she is able to do several things at the same time. In some instances, As a Hobby Lobby Cashier, ALISHA L doubles as sales personnel, so she’s able to perform both jobs simultaneously. 5. Perceptiveness: She instinctively knows that it is important to know what is going on around her, especially when she is working in a retail environment. This way, when she comes across a potentially explosive situation, she knows how to handle it with tact. 6. Punctuality: As a Hobby Lobby Cashiers, she is punctual – there are no two ways about this. ALISHA L as a Hobby Lobby Employee depends on reporting to work on time so that staff schedules are not disturbed and customers are not affected as a result. 7. Adaptability: As a Hobby Lobby Cashier, she often has to work in environments that may see a lot of customer pressure. She demonstrates having adaptability so that she can assume any role at any given time. 8. Friendly: On most occasions, As a Hobby Lobby Cashier, she is the only person who communicates with customers, so she is by nature pleasant at all times. 9. Cash handling: As a Hobby Lobby Cashier, she manages a huge amount of cash and credit card transactions each day. ALISHA L knows how to handle both effectively. 10. Listening: As a Hobby Lobby Cashier, she is always at the brunt of what angry customers dish out to her. Listening intently to customers and understanding what their predicaments entail is very important in the role of As a Hobby Lobby Cashier.
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Posted 2 weeks ago
Tonight I went into look for some plastic modeling beads. Two employees persistantly took 30-40 min helping me until they did. I want to thank them for their kindness.
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Posted 2 weeks ago
So upon visiting quite a few, Hobby lobbies in my state I went out of state and encountered some of the best customer service in Holyoke mass the people there went out of their way to help me especially a girl named Jazz. I want to thank them again for their awesome service, I always look forward to seeing them.
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Posted 2 months ago
I work down the street from this location and absolutely love it!! I went on break to get some things i need and when i went to check out i started putting my stuff on the counter to pay from my things and the person in front was giving me a dirty look and starting calling me rude because i was putting my items on the counter to be rang up I did say sorry even though i didn't do anything wrong she said i should say sorry for being rude and the man who was ringing us up (who I found out was the store manager) jump in stating the customer was being rude to me and the customer was disagreeing and he ask her respectfully to leave he store because she wouldn't and he said if she was going to be rude to the other customers she needed to leave and i truly appreciate him for defending me! definitely a amazing store manager
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Posted 2 months ago
Sheri at the Huber Heights store in the framing department was just wonderful. She helped 2 people before me, and I watched how kind and knowledgeable she was. She cut a border for a frame I have while I waited! Great customer service!!
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Posted 2 months ago
​"I had a wonderful experience at the Hobby Lobby in Greenville, Texas thanks to Vincent in the framing department. He is incredibly knowledgeable and professional, taking the time to offer expert advice that truly elevated my project. It’s clear he cares about the quality of his work and his customers’ satisfaction. If you need custom framing done right, I highly recommend asking for Vincent!"
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Posted 4 months ago
There customer service was so good cashier was so helpful Employee name Ayesha was so nice and good behaved she was very polite and helpful me i am very thankful to her
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Posted 4 months ago
The new Hobby Lobby in Brick NJ, is wonderful the managers and staff were very helpful. Keep up the good work. So glad Hobby Lobby is in Brick NJ
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Posted 5 months ago
I love going to the Hobby Lobby in McComb, MS. They always have what I'm looking for and the employees are very helpful. I must admit I miss the coupons. The manager Shawn is always pleasant and always ask about my husband when he is not with me when I visit the store. We are both retired and in Hobby Lobby so much the employees recognize our faces.
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Posted 5 months ago
Am so glad to shopping at hobby lobby King of Prussia There was a employee Ayesha She was so kind and helpful she was helping me to find my stuff I am so thankful to her
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Posted 5 months ago
I’ve had nothing but great experiences at hobby lobby.From the moment I walked in till the time of check out. I thanked the manager for my great experience.
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Posted 6 months ago
(Benton harbor ,Mi) I went in for some frames because they were 50% off. It was a beautiful clear store. My cashier name was (Coco) she was very friendly and helpful & funny I will definitely be back again!
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Posted 7 months ago
This review is being submitted for outstanding customer service in the framing department at the Ranch 1890 in Cedar Park, Texas. Raul works in the framing department (his manager is Gerri), and he helped me select custom frames for two pieces of art and framed the other art I brought in — in ready-made frames. He has years of experience working at Home Decor beginning in the 1980s. He explained how he created the Prototypes for frame displays for in-house displays and at trade shows. He also created art and lettered signage for the company—before computers—as a decor consultant for advertising and marketing at trade shows. I highly recommend him for inclusion in your monthly newsletter—employee spotlight. Hobby Lobby is lucky to have him working in the frame department. He made the selection process seamless, and I’m thrilled with the new art.
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Posted 7 months ago
Danielle 💕at the Richmond Aliana store was fantastic! She had great proactive ideas and helped to ensure I had everything I needed. She confirmed prices and even celebrated with me over my savings! Thank you Danielle from one very tired but satisfied cake decorator! ❤️
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Posted 7 months ago
Had wonderful service and received helpful ideas from staff member Ms. Sue Owens in the fabric dept. Very pleasant woman and saw her being kind to all her customers. I will be stopping by fabrics again for her assistance.
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Posted 7 months ago
Mrs. Annie ( Tomball, TX)that work in fabric she is so amazing and knows her job very well. She always have smile on her face that it very pleasant to shop there.
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Posted 7 months ago
The workers in the fabric department were not only professional and friendly but they went far beyond our expectations. It was our pleasure working with them
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Posted 8 months ago
On 8/22/25 I shopped at Hobby Lobby in East Hanover. I had a great experience with Jane B helping me shop for my needs. Thank you Jane B your the Best!
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Posted 8 months ago
Hobby Lobby is rated 2.2 based on 528 reviews