Hobby Lobby Reviews

2.0 Rating 342 Reviews
21 %
of reviewers recommend Hobby Lobby
2.0
Based on 342 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.1 out of 5

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Hobby Lobby 5 star review on 9th July 2022
Fahti H.
Hobby Lobby 5 star review on 9th July 2022
Fahti H.
Hobby Lobby 1 star review on 12th February 2022
Camping Hints And Tips
Hobby Lobby 1 star review on 3rd October 2021
Anonymous
Hobby Lobby 1 star review on 26th May 2021
Chelsa Moore
Hobby Lobby 1 star review on 26th May 2021
Chelsa Moore
Hobby Lobby 1 star review on 26th May 2021
Chelsa Moore
16
Anonymous
Anonymous  // 01/01/2019
Great job in the framing department of the Visalia store. Paul goes above and beyond helping one with getting the art or photos framed in exactly the manner wanted and needed. His knowledge base supports the decision making process when it could be easy to simply take over. All framing departments should be run like Visalias with Paul in charge. An exemplary employee in all regards!
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Posted 1 month ago
My First Time Here AR Hobby Lobby The Staff Were So Friendly And Help Me What I need,Located Virginia Beach 23452
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Posted 4 months ago
1st off have always had great experience at dover delaware store #944. When I was in there on 6/29/23 with my aging mother cashier Teresa B. could not have been any more patient,kind or friendlier especially towards my mom which was a true blessing. A big shout out to Teresa!! Thank you so very much πŸ‡ΊπŸ‡²
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Posted 8 months ago
SHEILA at your FAIR LAKES STORE This employee at your store should be commended on her outstanding customer service Called store to check on laminating paper and Sheila went above and beyond to give me the answer Truly made my day TEN STARS FOR SHEILA
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Posted 10 months ago
Reference To: Store # 540, Mt. Dora, Fl. Employee Sarah, Fabric Department. I want to personally compliment Sarah on her work ethics and kindness. My fabric was backordered for a month. Sarah found out this fabric was discontinued so on her own, she searched other stores to find enough fabric to fill my order. I'm so please there are workers out there to take the extra mile for their customers. As a company you should be very proud of her devotion to her customers. It's about the helpful and kind employees that work there and that's why I continue to shop Hobby Lobby. Thank you, Sarah, again, you get a 5 star from me!!!!
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Posted 10 months ago
Want to give a review on our cashier yesterday at Lufkin, TX store. Erica V was the sweetest most pleasant person. She was efficient and checked to make sure we got sal prices on everything. She was kind and cheerful and made it enjoyable to have shopped there. We truly came away happy and feeling appreciated.
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Posted 1 year ago
I went to Hobby Lobby in Foothill Ranch last week in order to replace some flora pieces in a pretty pot that I have. I was beautifully surprised with a very clean and organized section in the floral department. I was quickly able to locate what I wanted since everything was organized and easy to find. This section was not only clean and organized but also well stocked. Thank you for keeping a beautiful floral department.
Hobby Lobby 5 star review on 9th July 2022 Hobby Lobby 5 star review on 9th July 2022
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Posted 1 year ago
6-17-2022 I just left HL returning a heavy mirror and purchasing a larger one. I had the nicest young man, Dominic help unload and reload. You've a great employee in Dominic, young men with his attitude these days are hard to find. Hope he has an awesome time visiting his mother in Washington. Please recognize him and thank him for me. Peggy B.
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Posted 1 year ago
6-17-2022 I just left HL returning a heavy mirror and purchasing a larger one. I had the nicest young man, Dominic help unload and reload. You've a great employee in Dominic, young men with his attitude these days are hard to find. Hope he has an awesome time visiting his mother in Washington. Please recognize him and thank him for me. Peggy B.
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Posted 1 year ago
I have been shopping at Hobby Lobby stores for years and very rarely run into an employee that I can tell truly wants to be there. I asked an employee (Trey) where something was and he stopped what he was doing and took me to the item and was very kind. He made sure I did not need anything else before he left. I was truly impressed, I have never had a Hobby Lobby employee do that for me. Hobby Lobby needs more employees like Trey on their team. Great Job!!
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Posted 1 year ago
They went above and beyond for me taking care of an issue
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Posted 1 year ago
had a wonderful experience visiting hobby lobby's framing section at the Rochester NY location on Jefferson Rd (store #927). I got help from a very nice guy, Mark, who was extremely helpful. it is hard to find good employees anymore, but he definitely an exception because he went above and beyond to help me. not to mention the pricing was great. Thanks Mark!
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Posted 1 year ago
I have had the pleasure of dealing with Kathleen M , at your Mckinley Park Mall store in Blasdell, NY. Kathleen went out of her way to make my framing, matting a sure pleasure. She deserves to be recognized for her patients, in satisfying me as a customer. KUDOS to Kathleen M for an outstanding employee!
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Posted 2 years ago
I prefer Hobby Lobby for crafts. I make a lot of cards. I find that they carry items like steps dies and just more to choice from Always find more choice even card stock has more of a choice. I live in Connecticut . I guess it depends on what you want. The service has always been good workers helpful.
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Posted 2 years ago
It's the best stores I've been to hobby lobby is amazingly good and in my imagination it's like a magical miracle store!
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Posted 2 years ago
Rod and Kattia, Ashford Dunwoody were so awesome today. Extremely patient, helpful and courteous. Thank you Hobby Lobby for having them. Please share with them my appreciation. Debbie
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Posted 2 years ago
A shout out to the excellent customer care at the Erie, Pa Hobby Lobby. I visited this store on Thursday, Oct 15, 2021. I was having trouble finding an item, asked an employee and before I knew it, every employee was looking in different areas trying to find it for me! Thanks for always being so friendly and helpful! Love shopping at this store!
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Posted 2 years ago
I just want to say that Shera in the crafting department was so awesome. She helped me so much. Shera has outstanding customer service. I went to the store on Fairmont in Pasadena Texas.
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Posted 2 years ago
Nice store! Cheaper custom framing than Michaels, a lot of merchandise to choose from.
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Posted 2 years ago
Hobby lobby has great home decor and ois. Love there 50 per cent off sales. Now some things r 75 per cent off. Great saving
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Posted 2 years ago
Hobby Lobby is rated 2.0 based on 342 reviews