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Hobby Lobby Reviews

2.2 Rating 532 Reviews
25 %
of reviewers recommend Hobby Lobby
2.2
Based on 532 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat

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Hobby Lobby 5 star review on 11th April 2025
Ana
Hobby Lobby 1 star review on 17th January 2025
C. Dereimer
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
28
Anonymous
Anonymous  // 01/01/2019
What a great experience! A close friend of mine drew the most amazing charcoal on paper African landscape I've ever seen and gave it to me for Christmas. Obviously, I wanted it to have a really special frame, but I had been disappointed by another local custom framing shop, so I decided to try Hobby Lobby. I was greeted warmly by Tara in the Framing Department, who immediately took an interest in my artwork and made some fantastic suggestions for the frame and mat. The finished product was completed two days early and FAR exceeded my expectations. Everything about it is perfect and I am so delighted to have it hanging in my home where family and friends can enjoy the amazing artwork that is enhanced and preserved by the skill and craftsmanship of Tara and her colleagues at Hobby Lobby.
Hobby Lobby 5 star review on 22nd April 2021
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Posted 5 years ago
S/O to store 700 in Fresno, Ca. For customizing a picture frame for me. They had great customer service skills that made me feel like I was a part of Hobby Lobby “family”. Thanks Paul
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Posted 5 years ago
Love Hobby Lobby but I was told you will no longer have in stock Jesus Loves Me Ribbon but you do carry plentyyyy of RainyRibbon. Doesn’t make sense. Well Amazon carries it.
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Posted 5 years ago
Thank Goodness!!! They got rid of crazy coupons and just offer weekly discounts. At Joanna you spend so much time at check out only to find half the coupons don’t work for some reason. Good Job (again) Hobby Lobby in taking care of your customer!!
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Posted 5 years ago
Great service!!! The pines Blvd in Miami hobby lobby has great customer service! Silvane R was super helpful and treated us very good!
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Posted 5 years ago
everything!!! love love great customer service. Also some people need to remember that these employees are people too!!
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Posted 5 years ago
Best buying experience ever! Three different salespersons helped me. They took time, were friendly, and extremely helpful. Listened to my needs, and took me to various aisles to see options. Cleta deserves special recognition. Check out process was smooth, and personalized with help finding coupon.
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Posted 5 years ago
I went on Saturday for framing and matting a design I have. The team over there was so helpful and creative that I went back again on Monday with two new design to frame and matt. Big shout to Melea and her manager Anne. Both are awesome. Oh ! there was a another lady, she look Hispanic and she was equally helpful. Thank you all so much. Melea has good color perception in matting the portrait. Thank you again.
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Posted 5 years ago
They did am amazing job on framing my artwork and went above and beyond. Thank you Hiedi you made my day.
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Posted 5 years ago
Melissa at the Green Bay store went above and beyond to help me with my framing project! She was so cheerful and helpful! Even offered to help me to the car!
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Posted 5 years ago
I was at the store in Virginia, MN today and had a wonderful experience! I needed some photos custom framed, wasn't sure how to even start. Dani, a Co Manager, came to help me. She had patience and kindness, she helped me out. She had them ready for me in about an hour. Was very pleased with her service! Always have a great experience at this store! I'm looking forward to my next project I need help with.
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Posted 5 years ago
I love this store. I've found cute home decorations for a fair price.
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Posted 5 years ago
I was putting together a scrapbook for my husband who is retiring and had difficulty assembling it. I went into the Foothill Ranch store and asked for help. I was greeted by Alma, an employee, and I explained my problem. She called Barbara the assistant manager, who immediately came to help out. The two employees were so helpful and accommodating! What a wonderful experience!
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Posted 5 years ago
LOVE their political view and LOVE the store!
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Posted 5 years ago
LOVE their political view and LOVE the store!
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Posted 5 years ago
I love this store. The ambient is very relaxing and the music is wonderful. The aisles are always updated and the customer service is great. Many times they helped me with my protect. Prices are great and you can download the app for discounts on the items not in sale. The merchandise is really nice and the shelves are well stocked. All the employees are willing to help you. A place to take a walk and get some inspiration for your next Proyect. I highly recommend to buy here. The environment is so good that I asked a client for her opinion and she was happy to be part of my project. Thank you
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Posted 5 years ago
Found everything I needed in the Panama City, FL store. I had one item from a 50% off shelf that actually was not on sale. The cashier, Matthew, was so kind in explaining that the signs posted did not include tabletop items. He asked if I might have a 40% off coupon which reminded me to pull-up one on my phone. I am a visitor. But if I ever return, I hope Matthew is my cashier. He gets an A+.
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Posted 6 years ago
I was in store #255 in Sioux City tonight and Michelle in the framing department really got me out of a jam. She mounted a poster for me in 10 minutes and was so helpful and pleasant. Thank you so much!
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Posted 6 years ago
I had a great customer service experience at Hobby Lobby on Coors. Douglas help me with ideas to decorate a candle holder. This is the second time I received help from him with the most wonderful customer service. Thank you! for making the difference on quality customer service. Clara S.
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Posted 6 years ago
Hobby Lobby makes me happy. They are Christian and not affraid to show it. God will reward them. They are not cowards, and they understand that they and thier employees rights to make a living and feed thier families come from God. They are a light in this dark dark world.
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Posted 6 years ago
Hobby Lobby is rated 2.2 based on 532 reviews