holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,641 Reviews

84 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,641 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had issues with my booking but Holiday cottages sought a resolution. I would recommend them and definitely book with them again”

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Posted 1 year ago

“Very helpful polite staff”

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Posted 1 year ago

“Great communication”

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Posted 1 year ago

“Good communications throughout the booking”

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Posted 1 year ago

“Easy to book kept informed as needed really no problems”

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Posted 1 year ago

“Kept us fully up to date and request was actioned promptly”

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Posted 1 year ago

“Perfect accommodation for us, clean, dog friendly and excellent location.”

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Posted 1 year ago

“Efficient and clear. Easy website”

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Posted 1 year ago

“Brilliant time at Windrush, our 15th visit… perfection every time”

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Posted 1 year ago

“A lovely cottage clean tidy very comfortable ideal for a peaceful break”

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Posted 1 year ago

“Good booking platfo”

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Posted 1 year ago

“Excellent Holiday.”

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Posted 1 year ago

“The company were very accommodating and the cottage was just as described.”

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Posted 1 year ago

“Booking process was fine, however the cottage as not. The cottage was freezing, the getting (night storage) was nit adequate for the building it cane on during the night when we were in bed. It was also controlled by the owners with WIFI. There was a log burner which warmed the main room but we had soon used the one basket of free logs. I contacted the owner who said it depended on people's confirm levels how hot we wanted it. He told us to buy more logs. I believe a log burner in a cottage is more to make it cosy not to actually heat it. If it is too heat it logs should be provided FOC. I spoke to the owner again who said he would reimburse us for the logs...he didn't and didn't speak to us again. On the fourth day the heating didn't come on at all. The shower was also a problem I'm not fat, but have a 46" inch chest. I could just squeeze into the entrance was so small. Our week away was ruined by the heating. I wrote a review earlier but it was never published. Doubt I'd use Holuday Cottages again.”

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Posted 1 year ago

“Fantastic house with amazing views.”

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Posted 1 year ago

“Was in a nice quiet location and had great views the cottage was lovely and very comfortable.”

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Posted 1 year ago

“We left a day early as there was a mouse/ rat. As it was very loud, in the walls. We had very bad broken sleep for 3 nights so will not be returning.”

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Posted 1 year ago

“Farmhouse and owner were wonderful. I can’t say the same of the agent though. We asked where we could find a good butchers, logs supplier and a few questions about the house. Their response? Look on the internet. Poor thoughtless service for a 2.7K spend.”

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Posted 1 year ago

“We found everything from start to finish was straightforward and efficient, we also booked our holiday last year through Holiday Cottages and almost certainly will do so again next year.”

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Posted 1 year ago

“Fantastic!! Cannot fault this company!! Always happy to help me whenever I needed assistance :)”

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Posted 1 year ago

holidaycottages.co.uk is rated 4.4 based on 1,641 reviews