Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,797 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finn Was Great 🙂 A caring Helpful Person.”

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Posted 4 years ago

“I have always found Finn the lady I talk to at Holiday Gems, helpful and very professional. It’s always lovely to hear Finns friendly voice, and know she is giving me the best service. I have booked many times with Hiliday Gems, and would recommend the company to all my friends and family.”

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Posted 4 years ago

“Very good customer service fast to support when needed”

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Posted 4 years ago

“Fantastic experience with Holiday Gems, in particluar I must mention Nathan Buckley, who dealt with my technical issue promptly, made sure to contact me to follow up & put me at ease that he could help me recieve/find my documents. Also great that you can actually 'speak' to someone & it isnt all done via a virtual robot! Great first experience using HolidayGems & will certainly reccomend to friends & family. Plus the cheapest deal I could find - Happy customer :)”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Excellent service talk me through the booking will be using again”

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Posted 4 years ago

“Very happy with the service”

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Posted 4 years ago

“Prompt efficient service”

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Posted 4 years ago

“Spoke with Sam, she was amazing, priced a few holidays and she was very patient with me, I’ll definitely book though her again. Very pleasant.”

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Posted 4 years ago

“Great site for holidays. Simple to navigate to your choice of flight. From destination to destination.”

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Posted 4 years ago

“Excellent help from Samantha today, called back with all the information I requested was very happy with my experience and booking”

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Posted 4 years ago

“Nathan was very helpful and professional in helping me book our holiday. Booking confirmed and documents emailed to me immediately. We would definitely recommend Nathan and Holiday Gems. Great service.”

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Posted 4 years ago

“Hunting around for a holiday to Riviera Maya and other providers were not guaranteeing our hotel on the resort. Rang Holiday Gems and spoke with Nathan B who was really helpful made some phone calls and secured our booking in under an hour! Fairly priced and a holiday booked to Mexico by 11am on a Monday morning was a great start to the week. So far it has been great and would definitely use them again. Thanks again Nathan for your help and support and making this completely stress free!”

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Posted 4 years ago

“Our advisor Geraldine was extremely helpful with our booking as we were needing to speak to someone due to website issues with Ryan Air. I cannot stress enough how helpful it was to speak to such and amazing advisor as Geraldine! She was friendly, personable, gave some insight into the island and the hotel and was extremely helpful in guiding us through the process. It’s a big expense as a family of four to book all inclusive and it Geraldine made sure that we had made the right decision. A real personal touch from a real personable person in this digital age was perfect.”

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Posted 4 years ago

“Nice,polite,very helpfull.5 star service”

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Posted 4 years ago

“Excellent customer service. Very willing to help with all aspects of water I needed. Prompt call back”

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Posted 4 years ago

“finn gresty was my adviser she was very pleasant and polite she went about the whole process very professionally it was a pleasure to do business with her keep up the good work finn regards john elliott”

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Posted 4 years ago

“Geraldine was amazing at sorting everything out for our holiday to Greece for 7, excellent service. Thanks Geraldine at Holiday Gems x”

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Posted 4 years ago

“Finn was very nice and helpful with rescheduling our holiday”

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Posted 4 years ago

“Hi I just want to say Finn has been extremely Fab from the to the finish if the booking for our family holiday… Thanks Finn keep it up x”

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Posted 4 years ago

Holiday Gems is rated 4.6 based on 2,797 reviews