Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service. A really good experience with this company which I used for the first time buying an entry level pool table for our playroom. Helpful and knowledgeable sales staff (I spoke to Sam) and a helpful logistics and delivery team.”

Helpful Report

Posted 5 years ago

“We visited the showroom which was a great opportunity to see all the tables and be confident in the quality of the products. Neil took plenty of time to answer all our questions both at the time and afterwards via email. We ordered a fantastic table with Windsor red cloth that was delivered quickly (4 weeks) and once again the team there (Tyrone) answered all questions when ordering quickly and efficiently. The install went smoothly with the team calling in advance to confirm their arrival window and taking care with our floor when setting up the table. Table looks great and we’re enjoying playing on it with the whole family already (Sexton Walnut purchased Oct 2019). Would definitely recommend.”

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Posted 5 years ago

“Really friendly service from the start of my experience until my table arrived. Thanks Luke and I love my table”

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Posted 5 years ago

“Fantastic customer service. A member of staff named Tyrone shown me around the showroom. Was extremely helpful and knowledgeable. Anyone in the market for a high end pool table should definitely come here”

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Posted 5 years ago

“Purchased a Montford Pool table which has just been installed and it looks and plays beautifully”

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Posted 5 years ago

“Delighted with my retro arcade machine.”

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Posted 5 years ago

“We are very happy with our table and your staff were polite and friendly and did a good job putting the table together.”

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Posted 5 years ago

“Great service , love my new cue Tyron was very helpful”

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Posted 5 years ago

“From ordering to delivery I found the Home Leisure Direct customer service excellent. Delivery and installation guys were fantastic and happy to answer any question I had on the product - very patient! Always courteous, prompt and friendly. Would highly recommend product and customer service”

Helpful Report

Posted 5 years ago

“I can't recommend this company highly enough. The advice and help at purchase even just over the phone was great from Luke. The table was competetively priced and I opted for delivery, which I very much suggest is worth the money - the two delivery lads were brilliant and very efficient, it made the process of getting the new table in effortless. I did have one small hiccup along the wasy that was nobody's fault, and the best thing about the whole experience was how quickly the issue was resolved and put right. I will be using this company every time they sell an item I am after, they are excellent.”

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Posted 5 years ago

“My Grandad, who sadly isn't very computer savvy called up and spoke at length with Neil. Home Leisure Direct, arranged delivery and installation within six days, with their installation team being so lovely on the day too. Really recommend these guys, my grandad is over the moon with the pool table.”

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Posted 5 years ago

“The whole team worked extremely hard, the pool table and all the equipment is wonderful!!! Extremely happy.”

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Posted 5 years ago

“Love the product, the retro arcade is such good fun, and all the old games work really well!”

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Posted 5 years ago

“Service is personalised, responsive and they go above and beyond.”

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Posted 5 years ago

“Tyrone kindly shown us around the showrooms . They are amazing and got me thinking about a jukebox”

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Posted 5 years ago

“Really impressed with the showrooms ! Loved the jukeboxes :)”

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Posted 5 years ago

“a big thank you to your company. We received such wonderful service when we visited your showroom and when we received our table the high standard of service continued. The table looks great in the room and hubby and I play most days. We are delighted. Thank you to you all”

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Posted 5 years ago

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Posted 5 years ago

“Great family fun table tennis table and prompt delivery.”

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Posted 5 years ago

“Great Service and great product.”

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Posted 5 years ago

Home Leisure Direct is rated 4.9 based on 935 reviews