Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

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Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again another 5 star delivery. From order with Josh, through to delivery from Mitch and Pete, it has been seamless. Nothing is too much trouble, all queries answered (and they know I ask a LOT) and they just keep you informed! We have ordered everything from these guys, pool tables, air hockey, tables tennis tables and let's not forget the shuffleboard table! We will not order from anyone else - thanks guys! Kathy Games Room Falmouth”

Helpful Report

Posted 5 years ago

“Customer service, delivery, installation all 5 star. In particular the installers went above and beyond, nothing was too much trouble. Our pool table is just fabulous!! Can not recommend Home Leisure Direct enough! Thank you”

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Posted 5 years ago

“Very happy with the customer service and the speed of the delivery was very good and the product was excellent quality”

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Posted 5 years ago

“I recently purchased a Rasson Viper American pool table. This wasn't the original table that I had set out to buy but one I chose after spending some time at the fantastic Home and Leisure show room in Bristol which is well worth the visit to help you decide on the right table for you. I dealt with Sam who was very helpful allowed me to spend some time on my own with no pressure deciding what table to choose as this was a big purchase and wanted to make sure I got it right. I was told there would be a 2-3 week lead time on this table and the delivery was scheduled for 3 and a half weeks. The guys who installed it phoned me on the morning of the delivery and instalation to give me an accurate time of arrival. They installed it and where very professional and meticulous about their work. All in all I'm very pleased with the service and end product and won't hesitate to recommend Home and Leisure.”

Helpful Report

Posted 6 years ago

“The Oxford pool table is first rate and offers good value for money. It looks and feels very high quality with a very good standard of felt and cushion response. The dining table cover is sturdy and well made and fits nicely on top. The delivery guys were friendly, helpful, polite and knowledgable. I would recommend using their service as they are quick, communicative and give you all the information you need regarding levelling the table etc. You get everything you need for looking after the table and set up when you purchase a table. It took longer than the 8-10 weeks as it sometimes can but, after some chasing up, the customer service was then excellent.”

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Posted 6 years ago

“Ray was very helpful- I originally enquired about a wood bed table but after visiting the showroom and having a play on the table I realised that a slate bed was much better. I was left to browse and never felt pushed in to a buying. The table looks great in my room and can't wait to have my friends around! Thanks home leisure.”

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Posted 6 years ago

“Neil showed us round all the fantastic products. Amazing range and great service”

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Posted 6 years ago

“Love my Omega table. Thanks HLD”

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Posted 6 years ago

“Visited the showrooms. Very impressive and worth a visit!”

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Posted 6 years ago

“Chris was very helpful, great fun to look around and play on the cabinets and pool tables.”

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Posted 6 years ago

“After visiting the Home Leisure Direct show room near Bristol and speaking with Sam Wintle I purchased the 7” Signature Anderson Dining room Pool table. From the minute I arrived to the delivery of the table I cannot fault this company, they put customer service at the forefront of everything they do. Before purchasing I searched multiple retailers but only Home Leisure offered dining room pool tables which not only look aesthetically great but also come with a life time guarantee which underpins the quality and workmanship that go into their tables. The free delivery service was brilliant and the table was set up exactly where we wanted and levelled out without any issues. In summary, if you want a pool table which doubles up as a dining table without any compromise then look no further than Home Leisure. Thanks again to Sam and I look forward to many years of enjoyment!”

Helpful Report

Posted 6 years ago

“Bought a pool dining table. Bloke on the phone was really helpful in getting the best table at the right price. The table its self is brilliant. Great quality product that feels like a professional pool table. It came with loads of accessories . Great value for money. Delivery and instillation was fast and convenient. Great company highly recommended!”

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Posted 6 years ago

“A very good service from start to finish. Good advice at the showroom and delivery and installation was very good.”

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Posted 6 years ago

“Great company to deal with in all respects. Delighted with my new pool table.”

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Posted 6 years ago

“Setting up a commercial lease for a table, very helpful team. Delivered quickly and installed perfectly, after service support is excellent.”

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Posted 6 years ago

“Well happy with my order and it was even delivered and installed weeks before the due date 😊”

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Posted 6 years ago

“Great showrooms worth a visit !”

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Posted 6 years ago

“Tyrone was very helpful in the showroom , I spent a couple hours trying out the cues . Well worth it I love it !”

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Posted 6 years ago

“They don't pressure you into buying anything and allow you to use the cues and the tables. Also had fantastive customer service from Ray who was very friendly and gave good advice”

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Posted 6 years ago

“Fantastic service by Ray. Would buy from again!!!!”

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Posted 6 years ago

Home Leisure Direct is rated 4.9 based on 935 reviews