Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and polite”

Helpful Report

Posted 1 month ago

“Thanks to Neil and Aaron for installing our pool table. They arrived on time, took the time to place the table exactly as we wanted and cleaned up and removed all the packaging. Also offered some great advice on cleaning and maintaining the table. The signature champion table is absolutely amazing. Well happy. Thanks again”

Helpful Report

Posted 1 month ago

“Purchased a Chester Pool table from them. Great service from start to finish. From Callum in sales to Duane who delivered it with his mate. Great quality products. Highly recommend.”

Home Leisure Direct 5 star review on 2nd June 2025

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Posted 2 months ago

“We bought a 7ft Signature Sexton Pool Dining Table from Home Leisure Direct. It took a while from ordering to delivery. However, we are over the moon. We got the Royal Navy cloth which is such a great colour it looks very smart. We are not using at as a dining table. Its only purpose is as a pool table. It gets lots of use every day. As a piece of furniture, it is sophisticated and fits in really well. The oak colour matches our other oak furniture. I would recommend this table and Home Leisure Direct. The delivery team took their time to assemble and ensure the table was level and in the right place. Thank you”

Helpful Report

Posted 2 months ago

“Great help and fitting of new pool tables in our London sites! Thanks again to Fred”

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Posted 2 months ago

“Amazing service from start to finish, everything ran smoothly and i'm so pleased with the quality and performance of my pool table, and a big thank you to Rob Amos the sales guy with his product knowledge and advice all is above my expectations.”

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Posted 2 months ago

“We recently purchased five Signature Shuffleboard Tables from Home & Leisure Direct for our All-Inclusive Leisure Resorts located in Norfolk and Essex, and we couldn't be more pleased with the entire experience from the initial enquiry through to installation. The Signature Shuffleboards are an absolute standout in both design and build quality. They bring a sleek, professional aesthetic that fits seamlessly with the premium standards of our leisure facilities. The finish, durability, and smooth play surface truly reflect the craftsmanship and attention to detail we were looking for. These shuffleboard tables have quickly become a highlight feature in our entertainment offerings. Our guests love the engaging, social nature of the game, and it’s added another layer to the inclusive activities we’re proud to provide. The robust construction ensures they can withstand continuous use while maintaining excellent playability. Ben & the team at Home & Leisure Direct were fantastic to deal with throughout the process. Communication was clear and efficient, and the team demonstrated real expertise in helping us choose the right models for our resorts. Delivery and installation were carried out smoothly and professionally, with great care taken to ensure everything was perfectly set up. We highly recommend Home & Leisure Direct for any business looking to enhance their leisure facilities with high-quality gaming equipment. Their products, service, and overall professionalism have made this a very positive investment for Potters Resorts. Ian Wall, Head of Activities - Potters Resorts”

Helpful Report

Posted 2 months ago

“Incredible detail and understanding of products. Excellent customer service during delivery and also aftercare. Above all great products which were fit to perfection.”

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Posted 2 months ago

“Great service from the whole team, from my first call with Sam in sales to the delivery guys doing a brilliant job. Very happy with our Signature Tournament Pro pool table. Thank you”

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Posted 2 months ago

“I brought a table from Home Leisure. The service from ordering at their show room through to delivery and installation was excellent. Neil and Aaron done the install and explained everything in the event I ever needed to move it. I wound thoroughly recommend them. Good quality materials and a solid slate base. Excellent value for money.”

Helpful Report

Posted 3 months ago

“Just bought my first pool table from these guys, and from the moment I met the sales guy Rob it was just plain sailing, He explained and advised me on any issues I previously had, It was an instant I’m going to purchase off Home Leisure. Then today was the installation and the guys Neil and Aaron were superb from start to finish, within an hour my pool table was ready for use. Cleaned up afterwards , I can’t recommend Rob , Neil and Aaron highly enough and all at Home Leisure It’s 5 stars from me , Thank you”

Helpful Report

Posted 3 months ago

“We just got our pool table delivered last week and i have to say the the whole experience was first class, from visiting the showroom and the expertise of Sam, support in choosing the right table for us, ordering and delivery (thanks Tyrone and Nathan), everyone was so friendly and cared about what they were doing. Would definitely recommend this organisation!”

Helpful Report

Posted 3 months ago

“Great well priced product, good communication, and great job on the delivery and install - looks great in our Summerhouse!”

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Posted 3 months ago

“Tyrone and Nathan were great - arrived bang on time and were v friendly and efficient and obviously cared about what they were doing. Rob was also very helpful through the ordering process. The table is great too! Would definitely recommend the whole set up👍”

Helpful Report

Posted 3 months ago

“Just great service from all the team from office to delivery 👍”

Helpful Report

Posted 3 months ago

“From the moment I walked in to check out Home Leisure's pool tables and Pinball machines, through to the table arriving and being constructed at my home, the customer service has been fantastic. I had a good idea of what I was looking for, Rob was very helpful, I played a couple of pool games, had a coffee, all my questions were answered and Rob had honest and reassuring advice on what would be suitable for my space. I went for the Signature McQueen Pool & Dining Table, there was a 4 month wait on it as it's a popular choice, but that was fine, the finance options are good, spread payments over 18 months, and don't start those payments until the table has arrived, been set up for you, and you're happy with it. To my delight the table was actually available for delivery in half that time, and I was able to choose a delivery day which suited me. I love the table it really fits in perfectly in the room. So happy with my purchase.”

Helpful Report

Posted 3 months ago

“Meet Rob at their showroom Sunday regarding their pool tables, he run through all the different table and clothes, very knowledgeable guy, choose a lovely 7ft signature table, can’t wait for it to be delivered ! Would highly recommend Home Leisure Direct”

Helpful Report

Posted 3 months ago

“Fantastic product, looks really great in place in our new extension. Fantastic, pain free installation by really great installation team”

Home Leisure Direct 5 star review on 4th April 2025

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Posted 4 months ago

“Excellent quality n fast delivery very happy”

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Posted 4 months ago

“My partner and I recently purchased a 16ft Marlowe Shuffleboard from these guys and it was great start to finish. Calum walked us through all the options and stock over the phone to help me pick which was great, and the delivery team were really efficient. I'd have no problems recommended these guys. Thanks again!”

Helpful Report

Posted 4 months ago

Home Leisure Direct is rated 4.9 based on 935 reviews