Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 949 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 949 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called up Home Leisure Direct to investigate buying a pool table. Callum Matthews was incredibly knowledgeable about the options available + very patient with my questions. Also the delivery people were superb, getting the table up to the second floor and installed. Very happy customer.”

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Posted 9 months ago

“From initially browsing for a pool table , Rob from Home Leisure reached out via email , this was not pushy but it allowed me to ask questions and then deal with a person which gave me confidence. I ordered a 6ft pool / table tennis/ dining table and delivery was fantastic. I set up the pool table myself, and my son has already had hours each day of fun. All in all fantastic service, sturdy table with great communication throughout until delivery.”

Home Leisure Direct 5 star review on 14th January 2025

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Posted 9 months ago

“I bought a refurbished table. Absolutely faultless service, support and aftercare. Cannot fault them and delighted with my table. Thanks”

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Posted 9 months ago

“Fabulous service, great help and expertise and delivered on time. Everyone had fun playing over Christmas!”

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Posted 9 months ago

“Rob was absolutely brilliant. Start to finish 100% customer service. Thanks rob, I wouldn’t hesitate to recommend this company to anyone.”

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Posted 9 months ago

“Firstly let me say that I don’t usually write reviews. However I have to say that the service given by Home Services has been absolutely first class. Their showroom is fantastic and the staff were all friendly and knowledgeable. Once the order had been placed I was kept informed of the progress of the order at all stages. Installation was done efficiently and professionally. Well done to the whole team.”

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Posted 9 months ago

“Charlie was great in helping me decide what table to choose. I went with the sexton and it looks great as a dining table and even better as a pool table. Couldn't be happier with the quality.”

Home Leisure Direct 5 star review on 5th January 2025

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Posted 9 months ago

“I ordered a Huntsman Signature oak pool table from Home Leisure. The service from start to finish was excellent. we were able to view the pool tables in their dedicated show room and were also able to try the pool tables out. We ordered the pool table, it was a quick process and stress free, we were told approx. when it should be delivered. Once confirmed it was delivered as stated. The guys that delivered it and installed it were excellent, very professional and polite and nothing was too much trouble. Thank you Home leisure. Regards CB”

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Posted 9 months ago

“Prompt and beyond professional service and comms throughout. Arranging delivery was super simple and customer service has extended after delivery, relaying professional knowledge and care/product recommendations without pushing for sales. Thanks Ben”

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Posted 9 months ago

“I want to thank Sam for his excellent help in finding the perfect pool table for us. The delivery was incredibly fast, and the two gentlemen who set it up were not only efficient but also really polite and helpful. Overall, a fantastic experience, and I would definitely recommend.”

Home Leisure Direct 5 star review on 19th December 2024

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Posted 9 months ago

“Pre-sales service was excellent and then the delivery of my pool table was quickly arranged pre-Christmas. Installation was superb from Jake and Josh - they just couldn't do more. In short a great company. Highly recommended.”

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Posted 9 months ago

“Absolutely fantastic service from start to finish. A wonderful experience at the showroom with very helpful and knowledgable staff. Very easy arranging purchase and subsequently changing a few items. Delivery was arranged and discussed to suit everyone’s requirements and when it was noticed a couple of items missing they were dispatched immediately to follow. Pool table delivery and installation fabulous - not rushed and any small thing discussed. Product fantastic quality - everyone loves it. Any time you phone or email this company they are super helpful and efficient. I cannot fault a thing.”

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Posted 9 months ago

“Spent all day with Ben, a great day and got so much out of it, hopefully it will improve my game, such a nice guy explained everything very well”

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Posted 9 months ago

“Great support and advice from Callum when chosing and ordering our pool table online. Really good communication on production and delivery progress. Very professional, Highly recommended.”

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Posted 10 months ago

“An amazing selection of cool things, we came away with a pool table with all the trimmings which was delivered and installed on time by friendly and efficient drivers. Staff there are really helpful, especially Rob who talked us through all of the options to make sure we got the right things. Highly recommended!”

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Posted 10 months ago

“Great product and delivered very fast.”

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Posted 10 months ago

“How lucky was I to google a pool dining table and find there was a showroom relatively close to us. NOT disappointed - I only went to have a look but left the showroom with an order. 8 weeks later I am now the very proud owner of a 7ft Huntsman pool dining table. Every Sunday family get together (my 80 year old dad is the most fanatic) and we have a play around on it. I used the live chat box on the website to ask a few questions before the table arrived and these were answered quickly and efficiently. Delivery went without a problem. Start to finish an A star experience - thank you Home leisure Direct”

Home Leisure Direct 5 star review on 12th December 2024

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Posted 10 months ago

“Ordered the Signature Warwick table and Callum from Home Leisure Direct was really helpful and explained clearly all the options and how the delivery process works. Was finally delivered before Christmas as promised and we absolutely love it. We paid for the installation service and the guys were professional and full of helpful advice in looking after it. Faultless service from ordering to installation and would highly recommend this company if you're looking for a Pool table.”

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Posted 10 months ago

“e had our pool table installed earlier this afternoon, and we honestly couldn’t recommend Home Leisure Direct enough. The quality of the pool table is absolutely lovely, and they were great at communicating to use during the building process as we had an issue with our cloth, which they promptly sorted for us so we could get our table sooner.”

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Posted 10 months ago

“Very pleased with the table and service of the team setting it up - great work!”

Home Leisure Direct 5 star review on 11th December 2024

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Posted 10 months ago

Home Leisure Direct is rated 4.9 based on 949 reviews