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Home Leisure Direct Reviews

4.9 Rating 935 Reviews
98 %
of reviewers recommend Home Leisure Direct
4.9
Based on 935 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Home Leisure Direct Reviews
Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025
Darren England
Home Leisure Direct 5 star review on 30th May 2025
Anonymous
Home Leisure Direct 5 star review on 9th May 2025
Nigel P
Home Leisure Direct 5 star review on 9th May 2025
Nigel P
Home Leisure Direct 5 star review on 7th May 2025
Nick Parks
Home Leisure Direct 5 star review on 19th April 2025
Andy
Home Leisure Direct 5 star review on 19th April 2025
Andy
145
Anonymous
Anonymous  // 01/01/2019
Came to the showroom this afternoon (31/03) after realising how local it was. I saw Callum who was polite, professional and gave some great advice. Didn't feel pushed towards buying at all and so will definitely be back when I decide between 6ft and 7ft!
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Posted 4 months ago
Great product, Signature Dining/Pool table. Very professional delivery. The 2 man team built and placed the table as requested.
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Posted 4 months ago
Had my Rasson Apollo pool table delivered today hats off to the guys that came to install it all done within 1hour ready to play my first frame 👍👌
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Posted 4 months ago
Great customer service. Once ready everything done smoothly with no issues to worry about. Would recommend to anyone.
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Posted 4 months ago
We made an appointment to visit the showroom on 14/10/24. I had initially thought I would buy a 7ft American Pool table. We was met by the very knowledgeable, patient and friendly Rob, who explained all the different options. After spending a great deal of time playing on all the different tables we ordered a 7ft English table – the same as Rob had – thanks for the helpful advice! We couldn’t take delivery straight away as we need to get the room decorated. After we had to delay delivery a second time due to being let down by decorators – which Home Leisure was very helpful with we finally had our table on 20/3/25. The delivery and setup was carried out by two great guys and the whole process went without hitch. They showed us how to look after the table as well. I would definitely recommend this company for their service, advice, knowledge and excellent products. Also interest free credit is helpful. Thanks Rob and Home Leisure.
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Posted 4 months ago
Great customer service, there is honestly nowhere else that can beat the team at Home Lesuire. Should be called the honestly of competitive socialising! A special mention to Fred, who went above and beyond for us when faced with a problem. Again thank you so much!
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Posted 4 months ago
Service from Jack at Home Leisure Direct has been exceptional. Delivering from hundred ish miles away then turn around was really quick. Delivery guys Neil and Aaron we super polite, knowledgeable able the table, set everything up and they even made friends with a Chicken. Would recommend everyone to us this company
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Posted 4 months ago
Following Sam's helpful advice, we purchased a Signature Champion Premium pool table in the newly available 6ft size. Delivery and installation was on time, friendly, helpful and professional. The table plays superbly, cushions are highly responsive and we love the ball return window. The triangle storage is a nice feature which helps to make it a nice tidy package. We are extremely pleased and would highly recommend Home Leisure Direct.
Home Leisure Direct 5 star review on 21st March 2025
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Posted 4 months ago
Very easy to communicate with and the fitters where great guys 10/10
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Posted 4 months ago
Very easy to communicate with and very helpful fitting team 10 out of 10 for Neil and Aaron
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Posted 4 months ago
The fitters was nice polite and helpful The pool table superb thanks to sll
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Posted 4 months ago
Really great service, went to showroom and met Rob who spent a long time tlaking us through everything, even got a chance to play on the tables. We ordered super easily and even though we delayed the table multipule times (our space for it was under contstruction) there was no issues. On the day we had Chris (and we think it was Mark?) come and install the table, talked us through everything, excellent service. We've been playing pool every day since! Now we just got to get good! Thanks!
Home Leisure Direct 5 star review on 9th March 2025
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Posted 5 months ago
Excellent service from Aaron and Neil, they were professional, polite and knowledge. A pleasure to deal with, the pool table looks great
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Posted 5 months ago
From point of order to delivery , Rob has been amazing . The attention to detail has been superb and as for the table , absolutely top quality . I couldn't be happier , especially as I purchased my Signature Huntsman blind ! All in all a great experience and I would have no problem in recommending .
Home Leisure Direct 5 star review on 6th March 2025
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Posted 5 months ago
Excellent customer service and very helpful picking the right pool table. I would highly recommend the installation service as well as very good value for what they do. Callum was very helpful
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Posted 5 months ago
We recently purchased the Signature Huntsman 7ft pool table from Home Leisure Direct, and we couldn’t be happier with the entire experience. From our very first visit to the showroom, we were impressed by the exceptional service. Dan provided expert advice, helping us choose the perfect table, and the delivery and setup team were fantastic—professional, friendly, and efficient. The table itself is looks fantastic. We highly recommend Home Leisure Direct to anyone looking for top-quality products and outstanding customer service!
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Posted 5 months ago
I cannot fault my experience of Home Leisure Direct. From the initial advice, which was hugely helpful / informative, to the effective customer service responses when queries were raised and to the delivery of my pin ball machine, with Neil and Mark taking huge care of the machine and my house, I could not be happier. I highly recommend the company and would definitely consider buying a product from them again.
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Posted 5 months ago
Great service for ordering with Fred to delivery was really quick from the team. delivery team were super helpful with my questions
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Posted 5 months ago
Excellent service, really friendly staff and great follow up.
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Posted 5 months ago
Excellent service and product, thank you
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Posted 5 months ago
Home Leisure Direct is rated 4.9 based on 935 reviews