Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.90

4.9 Rating 901 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

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Metrics

4.9

Based on 901 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 19th April 2025

Andy

Home Leisure Direct 5 star review on 4th April 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charlie was great in helping me decide what table to choose. I went with the sexton and it looks great as a dining table and even better as a pool table. Couldn't be happier with the quality.”

Home Leisure Direct 5 star review on 5th January 2025

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Posted 4 months ago

“I ordered a Huntsman Signature oak pool table from Home Leisure. The service from start to finish was excellent. we were able to view the pool tables in their dedicated show room and were also able to try the pool tables out. We ordered the pool table, it was a quick process and stress free, we were told approx. when it should be delivered. Once confirmed it was delivered as stated. The guys that delivered it and installed it were excellent, very professional and polite and nothing was too much trouble. Thank you Home leisure. Regards CB”

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Posted 4 months ago

“Prompt and beyond professional service and comms throughout. Arranging delivery was super simple and customer service has extended after delivery, relaying professional knowledge and care/product recommendations without pushing for sales. Thanks Ben”

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Posted 4 months ago

“I want to thank Sam for his excellent help in finding the perfect pool table for us. The delivery was incredibly fast, and the two gentlemen who set it up were not only efficient but also really polite and helpful. Overall, a fantastic experience, and I would definitely recommend.”

Home Leisure Direct 5 star review on 19th December 2024

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Posted 4 months ago

“Pre-sales service was excellent and then the delivery of my pool table was quickly arranged pre-Christmas. Installation was superb from Jake and Josh - they just couldn't do more. In short a great company. Highly recommended.”

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Posted 4 months ago

“Absolutely fantastic service from start to finish. A wonderful experience at the showroom with very helpful and knowledgable staff. Very easy arranging purchase and subsequently changing a few items. Delivery was arranged and discussed to suit everyone’s requirements and when it was noticed a couple of items missing they were dispatched immediately to follow. Pool table delivery and installation fabulous - not rushed and any small thing discussed. Product fantastic quality - everyone loves it. Any time you phone or email this company they are super helpful and efficient. I cannot fault a thing.”

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Posted 4 months ago

“Spent all day with Ben, a great day and got so much out of it, hopefully it will improve my game, such a nice guy explained everything very well”

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Posted 4 months ago

“Great support and advice from Callum when chosing and ordering our pool table online. Really good communication on production and delivery progress. Very professional, Highly recommended.”

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Posted 4 months ago

“An amazing selection of cool things, we came away with a pool table with all the trimmings which was delivered and installed on time by friendly and efficient drivers. Staff there are really helpful, especially Rob who talked us through all of the options to make sure we got the right things. Highly recommended!”

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Posted 4 months ago

“Great product and delivered very fast.”

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Posted 4 months ago

“How lucky was I to google a pool dining table and find there was a showroom relatively close to us. NOT disappointed - I only went to have a look but left the showroom with an order. 8 weeks later I am now the very proud owner of a 7ft Huntsman pool dining table. Every Sunday family get together (my 80 year old dad is the most fanatic) and we have a play around on it. I used the live chat box on the website to ask a few questions before the table arrived and these were answered quickly and efficiently. Delivery went without a problem. Start to finish an A star experience - thank you Home leisure Direct”

Home Leisure Direct 5 star review on 12th December 2024

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Posted 4 months ago

“Ordered the Signature Warwick table and Callum from Home Leisure Direct was really helpful and explained clearly all the options and how the delivery process works. Was finally delivered before Christmas as promised and we absolutely love it. We paid for the installation service and the guys were professional and full of helpful advice in looking after it. Faultless service from ordering to installation and would highly recommend this company if you're looking for a Pool table.”

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Posted 4 months ago

“e had our pool table installed earlier this afternoon, and we honestly couldn’t recommend Home Leisure Direct enough. The quality of the pool table is absolutely lovely, and they were great at communicating to use during the building process as we had an issue with our cloth, which they promptly sorted for us so we could get our table sooner.”

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Posted 4 months ago

“Very pleased with the table and service of the team setting it up - great work!”

Home Leisure Direct 5 star review on 11th December 2024

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Posted 4 months ago

“Excellent customer service all through my process of puchasing a Signature norton luxury pool dining table. Sales team and online chat extremely helpful at all times and i did some mithering of them throughout the process. Neil and Luca the delivery team were a great set of lads very polite and did a very good job installing the table. Tremendous service all round”

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Posted 5 months ago

“On deciding which Pinball machine was right for me, I spoke to Sam from Home Leisure Direct who guided me through the whole process. Once the machine was good to go, he invited me to the showroom, whereby I could see it had been fully restored to the highest spec and was was good to go. Nick the engineer talked me through every stage it had been through explaining the history and workings of the pinball. A delivery date was arranged very quickly and I took possession of the machine in a few days. The delivery guys were amazing which included Grant the lead person and delivered and installed it into the room of my choice. If you are thinking about investing in a Pinball machine, this company are the ones to head to. From the communication to the delivery, it was faultless. Well done Sam and his team 5 Stars.”

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Posted 5 months ago

“Pool table now delivered, a great experience from start to finish. Fantastic advice from Callum on type and style of table linked to the great delivery and set up by the two guys who completed the order. Highly recommendable company”

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Posted 5 months ago

“Seeing all the tables in the showroom and talking to the staff really helped use find the perfect style and size table for our new home. We purchased the Signature Chester Dining table, 6ft. The table is stunning, solid and plays amazingly. The delivery crew were really friendly and did a great job with the installation.”

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Posted 5 months ago

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Posted 5 months ago

“Ordered a pool table and table top football for our youth club/community centre. Really appreciated the phone cals to confirm order details, update us on delivery. The pool table was assembled with care and thought. It's a big thing to order items such as a pool table and we had a terrific experience with Home Leisure. Highly recommend”

Home Leisure Direct 5 star review on 25th November 2024

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Posted 5 months ago

Home Leisure Direct is rated 4.9 based on 901 reviews