Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 966 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 966 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 29th November 2025

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was excellent, helpful and very informative. The whole process was efficient with prompt service. I am very pleased with the product.”

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Posted 6 years ago

“Great service Would recommend to anyone Friendly professionals with a great product”

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Posted 6 years ago

“absolutely no hassle, good price and delivered when said”

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Posted 6 years ago

“Excellent service And delivered within the time given. Table plays really nicely”

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Posted 6 years ago

“Tyrone shown me around the showrooms and I was very impressed .”

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Posted 6 years ago

“Very friendly and helpful staff. I spoke with Sam who was very helpful with advice on what would be best table for my son-in-law but I never felt pushed into a sale. Thank you Sam.”

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Posted 6 years ago

“Very friendly and helpful staff. I spoke with Sam who was very helpful with advice on what would be best table for my son-in-law but I never felt pushed into a sale. Thank you Sam.”

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Posted 6 years ago

“Best service and quality of table exceeded all expectations. The customer service from hld Is second to none and comes highly recommended from me. Someone who is somewhat, fussy! The engineers were incredible in delivery, unpacking, assembling and levelling the pool diner. It’s a true centre piece in our kitchen and provides hours of an entertainment every evening especially in between cooking. So glad I bought it from such a great company who have also allowed us to finance the table to be manageable affordable”

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Posted 6 years ago

“I walked into the shop to be greeted warmly- outstanding customer service, friendly and helpful- i could not ask for more.”

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Posted 6 years ago

“Ray was very helpful and could answer any questions on the products. Could not recommend more!”

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Posted 6 years ago

“Ray was great!”

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Posted 6 years ago

“Ray was very helpful and informative, he gave lots of information about the types of pool cue and helped me find the right cue in our budget. the number of pool tables allows you to try out all the cues avaliable.”

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Posted 6 years ago

“I purchased a pool table from Home Leisure Direct and I have nothing but praise for the company. They really listened to my needs and suggested options, without the hard sell, to enable my to decide on the best table for me - thank you Sam. A special mention too must go to Mitch & Pete who delivered the table - these boys graft! They were incredibly patient in setting up the table and made sure all my questions were answered before leaving for their next delivery. I cannot praise enough the level of service received. I have a fantastic pool table that will last for years.”

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Posted 6 years ago

“Hi my experience was great looked after by Sam he dealt with things to a very high quality and always kept me in the loop would defo use them again”

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Posted 6 years ago

“We bought a Supreme Winner Pool Table from Home Leisure Direct. It's a brilliant table - we needed to get it into an upstairs bedroom up 2 flights of stairs and the guys did a great job getting it up there. Wouldn't hesitate in recommending them. Worth a visit to the showroom if you can get there - really helped us make the right decision. THANKS!”

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Posted 6 years ago

“Great company to work with The men that came were very courteous and helpful”

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Posted 6 years ago

“My delivery came on time was delivered with respect nothing was too much trouble. Checked with me on all working parts and how to use the snooker table. Great service”

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Posted 6 years ago

“From start to finish Home Leisure were excellent throughout. The sales team advised a suitable product, offering savings in areas, the customer service is superb from Harriet and Kayla who organised my delivery and finally Phil and Tyrone went above and beyond on installation day. Professional and well mannered and great assets to their business. I would not hesitate to recommend Home Lesiure to friends and family. Thanks once again”

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Posted 6 years ago

“Superb service and products. Ray was particularly helpful and knowledgable. Excellent service all round!!”

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Posted 6 years ago

“My pool table looks great and was well set up by the installers.”

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Posted 6 years ago

Home Leisure Direct is rated 4.9 based on 966 reviews