Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently took delivery of my 7ft Oxford Pool table. Absolutely fantastic table and the play is brilliant!! Service was excellent from purchase to instalation”

Home Leisure Direct 5 star review on 1st November 2022

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Posted 2 years ago

“Home Leisure have supplied and installed several shuffleboard tables for Fred. Olsen Cruise Lines, on our cruise ships. From the first point of contact they were very helpful and professional, and answered all questions promptly. The delivery and installation was done on time, and they followed all of our protocols for boarding the ships.”

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Posted 2 years ago

“A superb company to deal with, first of all, Sam was great with his initial advice on pool table selection, sizing and various finishes. Ordered a pool table with a table tennis top and opted for the home delivery/installation option. Good comms from the company all the way through the process, knew exactly when the table was coming and was expertly delivered and installed by Howard & Dan, clean, tidy, very friendly and professional. I'd certainly recommend the company, the staff are great and the product itself is superb, I am really pleased with the table.”

Home Leisure Direct 5 star review on 28th October 2022

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Posted 2 years ago

“Delivery ahead of estimated date. Delivery was seamless and pool table is A1 as expected.”

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Posted 2 years ago

“Delivery was meticulously planned Price of table and extras was very fair and staff in showroom extremely helpful”

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Posted 2 years ago

“Great service in timely manner. More than happy with the pool table I ordered. Mark and Neil were great with delivery and installation- no issues at all.”

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Posted 2 years ago

“We recently received delivery of our Pool/Dining Table for our games room. We couldn’t be happier with how it looks. It’s a beautiful piece of furniture which is a huge bonus when its purpose is to enjoy a game of pool—delighted guests.”

Home Leisure Direct 5 star review on 14th October 2022

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Posted 2 years ago

“Love love love!!!!! Excellent company! Communication was spot on. Rob and Tom was brilliant to deal with. Showroom was full to the brim with products. Cant recommended this place enough.”

Home Leisure Direct 5 star review on 11th October 2022

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Posted 2 years ago

“Just purchased new table,was well happy from first phone call to sales,to admin keeping me updated with when delivery was available,on day of being installed engineers very professional in making sure it was how I wanted it positioned,once again very happy with the service and would definitely look into buying something again from the company Many thanks Mike hale”

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Posted 2 years ago

“Great service and delivery team! The pool table arrived swiftly and we were kept up to date the whole time! Mark and Aaron who delivered and set up the table did a brilliant job and were really helpful in telling us everything that had come with it!!”

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Posted 2 years ago

“Excellent service, great product, the guys who put it together were very good and helpful.”

Home Leisure Direct 5 star review on 9th October 2022

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Posted 2 years ago

“Excellent service from the show room to the install. Great product”

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Posted 2 years ago

“We recently received delivery of our new Signature Warwick Pool Dinning Table. We couldn’t be happier with how it looks. It’s a beautiful piece of furniture which is a huge bonus when it’s purpose is to enjoy a game of pool. Since we’ve got it we have a game with our two teens nearly every evening. Definitely a good way to get them off the screens and out of their rooms. We have a good laugh when we mess up but are also improving! We are so pleased we decided to purchase one and would 100% recommend Home Leisure Direct. The guys that put it up for us were brilliant; very efficient and tidy. Very happy customer.”

Home Leisure Direct 5 star review on 5th October 2022

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Posted 2 years ago

“5 star all the way, table arrived 2 months quicker than expected, delivery guys were great and table looks awesome, highly recommend”

Home Leisure Direct 5 star review on 26th September 2022

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Posted 2 years ago

“Fantastic quality. Great service from start to finish”

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Posted 2 years ago

“GREAT CUSTOMER SERVICE!!! Purchasing our new family pool table has been a pleasure from start to finish. The team were super helpful in assisting me with their expert knowledge in selecting the product and accessories that were right for me and made a big effort in keeping me informed throughout the manufacturing and delivery process and even managed to get it delivered ahead of schedule which they knew would be in line with my plans.... I would definitely use again and would highly recommend to anybody else. Thanks so much Home Leisure Direct!”

Home Leisure Direct 5 star review on 19th September 2022

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Posted 2 years ago

“I purchased a 7ft Signature McQueen Silver Mist Oak Pool Dining Table with an additional table tennis top. The sales team were excellent and you can speak to the same person whenever you want for continuity. I drove 4 hours from Ipswich to Bristol to see the table before I purchased and, although well looked after, it was a waste of time. The table was exactly the same high quality that is shown on the website. Now delivered (on time) and the quality of the pool table, cloth, cues and table tennis table are all exceptional. Great communication after order and after delivery too. Already have a friend ordering a similar table.”

Home Leisure Direct 5 star review on 7th September 2022

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Posted 2 years ago

“Absolutely fantastic service from start to finish. The guys who set it all up for me were friendly and did the assembly of the pool table with great efficiency. I would definitely recommend this company .You will not be dissapointed .”

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Posted 2 years ago

“Two lads turned up with pool table when they said they would and were very polite professional and sociable new exactly what they were doing and got the job done very quickily totally recommend company from going to show room to delivery. Dealt with Charlie very professional and knowledgeable about products also spoke to his colleagues when he was away and the same service provided 10/10”

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Posted 2 years ago

“I chanced upon Home Leisure direct online and I’m glad I did, from the initial enquiry using the online chat to the prompt delivery and installation I couldn’t have been happier. They were very helpful throughout the whole process and I found the YouTube videos really helpful. The end result is I have an awesome pool table which I’m well chuffed with.”

Home Leisure Direct 5 star review on 31st August 2022

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Posted 2 years ago

Home Leisure Direct is rated 4.9 based on 935 reviews