Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service, lovely set up. friendly and helpful team- knowledgeable”

Helpful Report

Posted 7 years ago

“it was great to be able to test the cues on pool tables. Friendly staff gave me time and space to decide. Also a nice discount was added :)”

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Posted 7 years ago

“Very welcoming, great selection of pool cues and tables, staff were helpful and friendly. We even stayed on to have a few games on the pin ball machines.”

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Posted 7 years ago

“Excellent experience with Home Leisure. 6 weeks since my Pool Table has been delivered, myself family and friends loving the table. Quality from start to finish, excellent customer service. Scanning your website for my next purchase!”

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Posted 7 years ago

“I find Home Leisure Direct very easy to work with. Josh is always very attentive, personable and is honest in what he can achieve to meet the needs of my project. All this makes them my first port of call when looking for leisure tables.”

Helpful Report

Posted 7 years ago

“Having previously purchased a cue from Home Leisure Direct, I am now after a pool dining table. I went to their showrooms near Bristol and the choice of pool tables was by far the best I’ve seen. The salesman Josh was really helpful and explained the differences between the tables and the various options available. I was also able to bring in my cue and try out each table I was interested in, which was good. I could have stayed there all day. The Lewis is a simply stunning duel purpose table. With the dining table lid on you wouldn’t even know it’s a pool table underneath. Once the lid was off, the table played and looked great. The solid oak construction was impressive and looks brilliant. One thing I didn’t realise was how good the ball return option was, if you are planning to order one, definitely choose this option. The balls are returned under the table in a shelve which when the dining lid is on, you can fold it completely away. I will be ordering one of these as soon as I’m in my new house. I would highly recommend.”

Helpful Report

Posted 7 years ago

“excellent customer service and great knowledge of the product we wanted to look at. lewis was brilliant at showing us around and seeing all the different types of pool tales, arcade machines and juke boxes they have. Definitely recommend to anyone!!”

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Posted 7 years ago

“Great customer service, very happy that every question we had was answered with great detail, great knowledge and happy to help with our questions about each product.”

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Posted 7 years ago

“Been looking for a suitable pool table for a while, found these guys and i was sorted. All the information i needed was just a chat away with all questions answered, great range to choose from and with the option of colours for the unit and cloth. Thrown in a few upgrades and im all done. Great site and excellent customer service. Highly recommended.”

Helpful Report

Posted 7 years ago

“Great customer service, flexibility of payment and deals. Great website, would like to see individual configuration pics for different cloth colours, but all in all great website, products and assistance on hand on every visit. I look forward to getting the product in situ.”

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Posted 7 years ago

“very convenient and knowledgeable staff. everything in stock so quick easy purchase”

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Posted 7 years ago

“very helpful staff nice range of cues to choose from all round happy customer.”

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Posted 7 years ago

“Very helpful with our purchase, especially as I was unable to open in PDF to view details. Looking forward to the arrival of our new purchase.”

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Posted 7 years ago

“Reece at Home Leisure went out of his way to make sure the pool table fit in our basement - even double checked all the access measurements with the installation team. Installation went very well and table looks great! We came back to Reece to find us the perfect Cue Rack to complement our table- another great experience. Air Hockey table was awesome experience with Home Leisure. Reece is extreamly helpful and managed to expedite delivery by over 3 weeks! The installation team were fantastic and took the time to explain how to change settings etc. Reece and the Home Leisure team are highly recommended!!”

Helpful Report

Posted 7 years ago

“Having bought a pool table from Home Leisure Direct 3 years ago, we recently returned to purchase some new cues. The staff were attentive and helpful, and helped us to make an informed choice for our purchase. I would definitely recommend Home Leisure Direct for both equipment and accessories.”

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Posted 7 years ago

“Wanted to see before I bought. Fantastic showrooms, great service.”

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Posted 7 years ago

“very helpful, gave great advise. Beautiful showroom, well worth a visit if you are thinking about purchasing a pool table or games machine.”

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Posted 7 years ago

“It's the service that makes a difference. They let you spend as long as you want playing with all the kit and are patient when answering my million questions. Highly Recommended.”

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Posted 7 years ago

“the sales man stuart was extremely helpful & friendly & helped us find the right pool table, that we were looking for, highly recomended”

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Posted 7 years ago

“website was great and the on line chat was easy and really helpful”

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Posted 7 years ago

Home Leisure Direct is rated 4.9 based on 935 reviews