Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with & highly recommended! Special thanks to Reece who provided us with great advice & service!! Will definitely purchase from them again.”

Helpful Report

Posted 7 years ago

“The website was very easy to navigate and the staff were super helpful and friendly. I would definitely use Home Leisure again.”

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Posted 7 years ago

“We bought our pool table from Home Leisure Direct last year and I can honestly say it's been one of the best family purchases we've made in years. A trampoline for when the kids are young followed by a pool table when they're teenagers. We all enjoy playing and there is plenty of rivalry amongst us. Everyone likes to win! We had our table delivered and installed by Home Leisure which was very straightforward and it was set up perfectly. I talked to Mike via the text chat today to get a new cue and cue rest today and he was able to guide me to choose the right cue for our needs. All in all very good service from a really nice company. Thanks.”

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Posted 7 years ago

“Brilliant service! I bought a table but had to readjust the order once i had put it through, mike from the online chat assisted me and sorted it for me in a matter of seconds. Thanks a lot!”

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Posted 7 years ago

“Excellent service very pleased. Extremely patient and free coffee and very glad I came”

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Posted 7 years ago

“Good showroom but the bar wasn't serving beer.. Reece should be given a bonus!”

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Posted 7 years ago

“Excellent service,ordered a pool table with no problems.reiss was amazing and v helpful”

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Posted 7 years ago

“Really pleased with out new table, Stuart has offered continued support in the future, time to kit out the rest of the cave with some memorabilia.”

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Posted 7 years ago

“I would highly recommend home leisure to anyone wishing to buy a pool table. The range of pool tables they supply is phenomenal. I was very indecisive over the style of table I wanted but with Harriet's excellent knowledge we soon narrowed it down. The service she provided was excellent and thanks to her I now own a table I love. The delivery was very quick and the team that installed the table were also fantastic. A big thanks to everyone at home leisure.”

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Posted 7 years ago

“Great showroom”

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Posted 7 years ago

“Great advice from Reece and lots of patience on colour choice! thank you”

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Posted 7 years ago

“Called in to have a look at an arcade machine and received great advice and help from Reece on the pro's and con's of what was available. Purchased there and then ! Will definitely be coming back again.”

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Posted 7 years ago

“come down to the showroom to buy a cue josh was very helpful let me try any cue i wanted and ended up walking away with the best one for me.i would definitely recommend to anyone looking for a nice cue”

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Posted 7 years ago

“Cool very happy, fast service”

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Posted 7 years ago

“Excellent showroom, wide range of pool tables and pool/dining tables - we came for a look and ended up buying one! Very friendly & helpful staff, also great for keeping the kids entertained while we were able to have a really good look at the products and make a decision.”

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Posted 7 years ago

“I turned up quite late in the day and was instantly shown who to meet and taken to the pool showroom. Its an impressive showroom which was nice to see along with a friendly, very helpful member of staff who answered all my questions I had to ask. The staff member made me feel comfortable that I was in the right place in regards to my search for my english pool table.”

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Posted 7 years ago

“Table quality is excellent and the fitter was a great guy. Thanks for completing my games room, I look forward to hundreds of games of pool.”

Helpful Report

Posted 7 years ago

“Table quality is excellent and the fitter was a great guy. Thanks for completing my games room, I look forward to hundreds of games of pool.”

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Posted 7 years ago

“we were made very welcome by Lewis he was very helpful and showed us around all areas. would recommend this company and its excellent service.”

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Posted 7 years ago

“well i must say this is the first time we have dealt with this company and i have to say they have been very helpful in all aspects, making our purchase so easy. they went out of their way to achieve what we wanted and at a smooth pace. we were not rushed into anything, a very casual and friendly atmosphere. hats off to them all, but a special thanks to Reece at Home leisure Direct Redhill Business park.”

Helpful Report

Posted 7 years ago

Home Leisure Direct is rated 4.9 based on 935 reviews