Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.91

4.9 Rating 935 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 15th June 2025

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spot on from start to finish.”

Helpful Report

Posted 7 years ago

“awesometacular, Harriet was very helpful and a right laugh!”

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Posted 7 years ago

“I have now bought two items from Home Leisure Direct, a table tennis table and pool table, and on both occasions the service has been fantastic. Good communication from the delivery team, good prices and the tables are great. Their showroom is definitely worth a visit too - loads of pinball, arcade and pool tables, all on free play, makes trying out and choosing a lot easier, and no pressure from the showroom team. Overall a great buying experience and would definitely recommend them to anyone.”

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Posted 7 years ago

“Great service from start to finish. Mike was really helpful giving lots of good advice and arranged delivery on the exact day I needed. I’m absolutely thrilled with the pinball machine I bought. Couldn’t be happier.”

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Posted 7 years ago

“We were after a table for home After calling the sales team and speaking to Reece Parkin he had a clear understanding of what we needed and found a table that that was coming into stock that met our timings. Overall we were very pleased with service and the delivery. Now enjoying good family time.”

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Posted 7 years ago

“Easy to find online. Easy to navigate site. Prices compared well. Easy buy.”

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Posted 7 years ago

“I came into the showroom the other day to view a pool table as I'm looking to buy in the new year. As i entered the showroom, I was quickly approached by a member of the sales team Harriet. She was very professional, knowledgeable and was happy to answer any questions I had. The products that were availabile were good quality and I was impressed by the vast quantity of tables available. Overall, I am very happy with the service I recieved and highly recommend them.”

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Posted 7 years ago

“Great product and service. Also, the delivery and installation team were very good (and careful!). Would recommend. Worth calling them as the sales team steered us toward the right product”

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Posted 7 years ago

“Great and friendly service. Knowledgable with excellent communication and installation couldn’t have gone better. Thanks for the pinball.”

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Posted 7 years ago

“Well laid out showroom with expert advice, helped us choose the correct option.”

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Posted 7 years ago

“Very impressive place, lovely people to deal with, huge selection to choose from. Highly recommended.”

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Posted 7 years ago

“Came in to look at the tables and buy a cue. Lewis was great and helped me find the right products on the day.”

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Posted 7 years ago

“Responsive and friendly customer service.”

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Posted 7 years ago

“Great service from Lewis when picking my new cue”

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Posted 7 years ago

“Enjoyed the showroom. Friendly team. Competitive prices. Looking forward to getting the Jukebox..”

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Posted 7 years ago

“served by Lewis, nice guy very helpful& got what i came for.”

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Posted 7 years ago

“Visited the showroom - fantastic. The staff spent time running through pinballs, tables and cues with me. Nothing was too much trouble. Awesome service. Recommend strongly.”

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Posted 7 years ago

“Great service from Lewis. He was very knowledgable and helped me choose the correct cue as versatility was important.”

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Posted 7 years ago

“Very good start to finish. Delivery guys were very helpful and managed to squeeze in the 7ft table! On the whole very happy with the table and overall service. Would recommend.”

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Posted 7 years ago

“Love my cue more than my wife. It doesn’t shout at me when I put my balls in everyone’s pockets. Thanks Lewis! Great service!”

Helpful Report

Posted 7 years ago

Home Leisure Direct is rated 4.9 based on 935 reviews