“I booked a condo with HomeToGo and had to cancel less than a week later after more of our adult children asked to join us and we needed more bedrooms. They responded politely and efficiently, and our refund was applied to our credit card less than a week later. I won't hesitate to book with them again.”
“Easy to locate a rental but some of the information (or lack of information -- for example, as to cancellation terms, etc) made it confusing -- as did being required to create a sonder account to confirm reservation”
“I am still trying to cancel my reservation but all your so called contact number do not go through or are disconnected or the actually hotel can't even help because the reservation was made on line.”
“What a great experience . I will be renting this place whenever I find my self in West Palm Beach, Fla. and I will be using Hometogo no matter where I vacation inn the USA.”