“I found it easier that the similar companies in opening the search for flexible dates - I was concerned because we could not get a refund policy until after we had booked and paid.”
“Easy to locate a rental but some of the information (or lack of information -- for example, as to cancellation terms, etc) made it confusing -- as did being required to create a sonder account to confirm reservation”
“Process for rental was quick and easy. Had a questions that could impact my reservation. Left a message immediately after receiving confirmation but I'm still waiting on a response 16 hours later.”
“There are many options and daily e-mails which nis very helpful but also difficult to make a decision however, the details and facts provided are also very beneficial.”
