HomeToGo GmbH (US) Reviews

Name: HomeToGo GmbH (US)
Address: Sonnenburger Str. 7310437 Berlin, Berlin
Rating: 4.60

4.6 Rating 1,444 Reviews

92 %

of reviewers recommend HomeToGo GmbH (US)

Company Reviews

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Metrics

4.6

Based on 1,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Sonnenburger Str. 7310437 Berlin
Berlin
10437

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HomeToGo GmbH (US) 5 star review on 26th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After searching other sites I came to Home to Go. A great selection, easy to book.”

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Posted 4 years ago

“Easy to use!”

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Posted 4 years ago

“Still waiting on paper work in an email”

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Posted 4 years ago

“I found it easy to use”

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Posted 4 years ago

“Home Togo sert d intermédiaire dans les reservations mais cela est rassurant si jamais il y a un problème”

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Posted 4 years ago

“Excellent. Provide best information.”

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Posted 4 years ago

“Quick and easy😁”

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Posted 4 years ago

“We loved it. Very clean, spacious, comfortable. And very friendly and helpful staff.”

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Posted 4 years ago

“Really helpful in my search for a 30 day trip to Ambergris Caye, San Pedro Belize!”

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Posted 4 years ago

“I needed to cancel my reservation and they were very helpful”

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Posted 4 years ago

“Love how simple it was to search and not all the hidden fees I found on other sites.... Definitely will use in future distant cheer travel.”

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Posted 4 years ago

“Très pratique pour le recherche et je conseille à d’autres personnes parce que c’est privé pour dès personés qui besoin de tranquillité😊”

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Posted 4 years ago

“The rooms look just like the pictures show. It is a short walk to beach. It is an older building. And the bathroom could use some work. But the kitchen is well stocked with pots pans dishes ect. We would stay there again.”

HomeToGo GmbH (US) 5 star review on 25th March 2021

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Posted 4 years ago

“First time using hometogo and it was painless. Great selection of homes to select and with great pricing”

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Posted 4 years ago

“very quick”

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Posted 4 years ago

“Website very easy to use and navigate.. Customer relations answered promptly”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“DO NOT USE A DEBIT CARD IF YOU BOOK VIA THESE CROOKS. They placed us in a very dangerous hotel in Miami. Thug-life Raves outside our room till 3.30 - 4am every night until we managed to get the police to shut them down. We endured 3 nights of this Horror story of a hotel - the 'Tradewinds Hotel' in South Beach. Shots fired 2 nights out of the 3, management who said (and I quote!) "Customers always complain but we never get shut down"... Then a person with a gunshot to the head died in front of the hotel on Saturday night. We negotiated with HomeToGo and the hotel that we had to get out of there for our own safety - especially since word got out that it was us who called the Police to shut down the Thug-life Raves, and then we were accosted by those 'people' at the Hotel Lobby who told us "snitches get stitches" in front of the hotel staff. HomesToGo and the hotel were supposed to give us back the 5 nights we had pre-paid but could not use. Amazingly, we didn't get any refund of any amounts we paid for lying on our floor ducking bullets for 4 days... We ran from there on March 6th. It is now March 24th. Guess how much HomesToGo has refunded us? Do you think it's the One Thousand and Fifty Four Dollars they owe us? Eeeh. Wrong. They have REFUNDED US ZERO. NOT A PENNY. THEY HAVE KEPT ALL OF OUR MONEY AND HAVE NOT GIVEN US BACK A DIME - DESPITE US CALLING AND EMAILING THEM EVERY DAY FOR ALMOST A MONTH. What a Disgrace to the booking world. This site should be Shut Down. DO NOT BOOK THROUGH THIS SITE. Use one of the reputable booking sites - there are so many alternatives, not owned by Crooks who never give you your money back. WHERE IS OUR $1,054, HOMESTOGO?? WHERE? ARE YOU HAVING FUN BUYING DRINKS WITH OUR MONEY? BECAUSE WE WILL NOT STOP UNTIL WE GET BACK THE MONEY YOU STOLE FROM US. They responded and claimed that they have not been refunded by someone they work with - GlobalTripper. But that is Total BS: If YOU take our Money then YOU refund it. YOU deal with Your Business Relationship, don't use it as an excuse to never refund the money to the customer that they were owed a MONTH AGO.”

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Posted 4 years ago

“Keep sending condo, apartment, hotel recommendatios. We plan on vacationing in the Caribbeans (2 times) this fall and next winter. Thanks!”

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Posted 4 years ago

“Process for rental was quick and easy. Had a questions that could impact my reservation. Left a message immediately after receiving confirmation but I'm still waiting on a response 16 hours later.”

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Posted 4 years ago

HomeToGo GmbH (US) is rated 4.6 based on 1,444 reviews