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Host & Stay Reviews

4.2 Rating 1,058 Reviews
81 %
of reviewers recommend Host & Stay
4.2
Based on 1,058 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Read Host & Stay Reviews
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Phone:

01287 658 171

Email:

info@hostandstay.co.uk

Location:

27 Milton Street
Saltburn
TS12 1DJ

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Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 4th May 2025
Linda
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 3rd May 2025
Karl
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 5 star review on 25th April 2025
Helen
Host & Stay 1 star review on 13th April 2025
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
I have stayed in a Host and Stay accommodation twice now and have found the cleaning standards and welcome pack to be of an excellent standard and quality. The choice of accommodation is of a very high standard with excellent locations along the north coast. Communication with the team is prompt, timely and very detailed. Thank you for a great break
Helpful Report
Posted 1 year ago
The property was generally ok. However, there were lots of niggly issues like the kitchen clock not having batteries in it, lack of coat/shoe storage by the door, better lighting needed over the table, no storage in the bathroom, no kitchen storage for food, dirty/dusty areas, not enough clothes hangers, just generally looking tired. However, the main awful thing was the fact that the bed in the front bedroom gave me terrible bed bug bites and, when informed, the company really didn't seem that bothered. I'm writing this review months later because this issue has caused me a lot of mental health problems and I now find it difficult to sleep anywhere other than at my own home. A proper acknowledgment and a consideration of some form of compensation would have been welcomed and certainly in order, especially in this day and age when plenty of places are being sued for bed bugs.
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Posted 1 year ago
A lovely house. We had everything we needed. It was very clean with a lovely decor. Great location for beach, shops (great butcher and bakers), cafes and restaurants.
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Posted 1 year ago
Very clean , easy process and lovely apartment. Thank you
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Posted 1 year ago
Accommodation is beautifully presented,throughout,Great location, great views, plenty of space, The location was perfect, short walk into the Town and Beach,and great it has parking
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Posted 1 year ago
Just returned from a 2 night stay at the starboard bow and had a brilliant time. The apartment was well equipped, clean and beautiful with amazing views of the abbey and bay with a short walk into whitby town. Theres a parking space which was a bonus. We have booked up again for next year as we were so impressed with the apartment and it's location
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Posted 1 year ago
The gas light cottage was spotless and comfortable. We could not have asked for anything more. It was so convenient for all of the city’s amenities and made our stay so much more relaxing
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Posted 1 year ago
The property in Pickering was very clean, spacious and well looked after. Very comfortable and quiet. Unfortunately for us. Both showers were not working properly. One freezing cold and the other boiling hot. Although the call centre was very polite they never got fixed until the last day. This did spoil our experience which would have been excellent if this had not occurred.
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Posted 1 year ago
Absolutely great customer service and satisfaction. Quick and positive response always. Almost 24/7 customer service. Responsive and helpful. They do their job promptly without your asking, and they check up on you regularly. Thank you, Host and Stay! It was amazing dealing with you.
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Posted 1 year ago
We have just returned from a fantastic stay at even keel Whitby , accommodation was spotless everything you need home from home, well equipped with all mod cons , in an ideal location to access the harbour bars shops and restaurants , bus and train station within walking distance and for £2 you can visit Robinhoods bay or even Scarborough , we shall definitely be returning to this property .
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Posted 1 year ago
We recently stayed at the Parkside Villa in Harrogate for my Best Friends Hen Party. It was perfect, this house was made for a weekend of fun with the girls. The bedrooms were stunning, there were 12 of us and not once did it feel overcrowded. The kitchen/diner was a great space for our PJ Party, and the NEON light sign was so pretty! It was close by for everything we booked, we could walk everywhere and didn’t need any taxis. We did the escape room, pottery painting, Thai at The Giggling Squid and then onto Manahatta & Revs and the morning of checked out we wandered just 10 minutes for a good Spoons breakfast! Really couldn’t fault it and I will be recommending my SIL who gets married next year!
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Posted 1 year ago
We had a lovely house in Broadstairs, short walk to the shops,restaurants and beach. Not to far from Ramsgate and Margate.
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Posted 1 year ago
We stayed at Honey cottage in Hinderwell. Lovely little cottage. Clean and tidy on arrival. Dog friendly. Reasonably priced. Very peaceful, picturesque area too. A couple of friendly pubs within walking distance, food was fab too. Only a short drive into Whitby which we love. Host and stay were very professional and kept us informed before during and after stay. Only small criticism would be that the bed in the second bedroom was not really suitable for my 18 year old son. He suffered with a bad back after sleeping in it. More suitable for small child . But apart from that a fantastic little bolt hole. And would highly recommend
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Posted 1 year ago
Would not recommend using this company if you intend on having a relaxing break. We found many issues with the cottage we stayed in include health and safety issues which were not resolved during our stay as promised. It has taken nearly two months to resolve our issues which should not have been issues in the first place if they made sure the cottage was of a lettable standard. Cleaning was extremely poor, property was damp with mildew present, windows painted shut the list goes one... The customer service lady I have dealt with has been great but it shouldn't have taken this long to resolve and agree a refund.
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Posted 1 year ago
We recently stayed at Astoria Close in Broadstairs. The whole place needs a good clean. Dust on many surfaces, cobwebs in the shower room and toilet, floors that had been swept but needed mopping, a dead bird in the outside area (wouldn't call it a garden). Also the bedroom and shower room doors are extremely difficult to open and close as they do not clear the floor.
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Posted 1 year ago
I recently stayed at Flat 4 of this accommodation for a weekend, and overall, it was a mixed experience. Pros: - Great Location: The flat is situated right in the city centre, making it incredibly convenient for exploring the area. - On-Site Parking: There was on-site parking available, which was a major plus. We have a GLC coupe, and it fit without any issues. - Clear Instructions: The check-in and check-out instructions provided were clear and easy to follow. - Tidy and Well-Stocked: The accommodation was tidy and equipped with all the essentials needed for a weekend stay. Cons: - No Lift: Flat 4 is located on the 2nd floor, and there is no lift. This wasn't a problem for us, but it could be challenging for guests with mobility issues. - Drainage/Sewage Smell: There was a significant issue with a drainage or sewage smell in the en-suite bathroom. The odor was very strong and unpleasant, particularly difficult for me as a pregnant woman to handle. This was really unacceptable and detracted from the overall experience. Summary: The accommodation is fantastic for its location and convenience, and I would consider staying again, but only if the sewage smell issue in the en-suite bathroom is resolved.
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Posted 1 year ago
Great location and cottage, great staff and support when needed thank you
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Posted 1 year ago
Excellent service and value for money.
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Posted 1 year ago
Great location, close to the beach, very charming and relaxing place to stay. Lovely small village and everyone was very friendly.
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Posted 1 year ago
The apartment is very nice and clean, recently renovated with everything new inside, very comfortable bed with a wonderful view of the river and the park behind the apartment, the Host & stay company are very nice and helpful letting me check in early, the apartment is next to a very large Tesco supermarket where you can find everything and to go to the center you just need to walk for 10 minutes, I recommend it to everyone with your eyes closed, I will be back soon.
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Posted 1 year ago
Host & Stay is rated 4.2 based on 1,058 reviews