Buy Pods Now Reviews

4.6 Rating 5,326 Reviews
90 %
of reviewers recommend Buy Pods Now
4.6
Based on 5,326 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Buy Pods Now Reviews
I ordered 2 disposables from them and one of them completely leaked in the plastic it was unable to be used. As for the other it was okay.
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Posted 1 year ago
You take too long to issue credits. I tried ordering twice, and it would NOT take American Express. So I switched to CapOne and it went just fine. Then, all of a sudden, with No Order numbers to back them up, You charged BOTH Amex cards. Still, no order numbers. And you're taking your SWEET TIME to issue credit my Amex cards. I got one credit, but where's the other one? This happened on November 18th; today is Nov 30th. I think I've earned a Lifetime supply for the headaches you're giving me.
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Posted 1 year ago
This is a dishonorable company that takes advantage of its customers. At 5:30 pm on Nov 9, 2022, I inadvertently ordered the wrong item from Buy Pods Now. Within a couple of minutes, I realized my mistake. I immediately called the company and left a voicemail at about 5:45 pm explaining my mistake and asking that the order be canceled. The company's voicemail message advises that, for faster service, it's best to send them an email. Consequently, in addition to my voicemail, I sent an email that went out to the company at 6:00 pm, just 30 min after placing the erroneous order. I heard nothing back from the company until the next day when I received a note saying that my order had just been delivered to UPS for expedited delivery. That note arrived at 5:39 pm on Nov 10, almost exactly 24 hours after I left a voicemail and an email telling Buy Pods Now that the order was a mistake and the charge to my credit card should be canceled. I called the company again and left another voicemail acknowledging the receipt of that note and asking that they call me to discuss the mechanism for reversing the $67.54 charge to my card. Again, no response from Buy Pods Now. The useless order arrived two days later and the people at this company never had the courtesy to contact me to discuss the matter. I strongly recommend that customers—current and potential future ones—not do any kind of business with Buy Pods Now, because of their unscrupulous and dishonorable business practices. I, of course, will never again do business with this company. In the long run, this will cost the company considerably more than the $68 they took from me in this incident. For instance, on Nov 13, I spent $55 with another company that I would otherwise have sent to Buy Pods Now. There will be many more transactions like that which will not be going to this disreputable company.
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Posted 1 year ago
I received the wrong flavor. I will be calling in for assistance.
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Posted 1 year ago
2 of the 10 vapes was already dead when I got them and only 2 really lasted what felt like around 800 puffs all the rest died a lot sooner
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Posted 1 year ago
I placed my first order. I made an error. I immediately contacted hot pods to correct my mistake. I tried to cancel the order within 60 seconds of placing it. They ignored my information for multiple days. They said they could not cancel the order because they did not receive the request in time. And the pods were being mailed out. They actually never mailed the pods out for two more days. So I feel frustrated that customer service was so poor. When I received the order the pods were dark brown not Amber like I was used to.
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Posted 1 year ago
Getting a little worried I have not received package yet.
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Posted 1 year ago
I ordered two pods, open them completely and let them sit for several minutes. Neither of them work.
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Posted 1 year ago
35.00 for expedited shipping is not 5-6 days!!
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Posted 1 year ago
A purchase qualified for free shipping. I was charged shipping, will never use them again.
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Posted 1 year ago
These appear to be counterfeit. Don’t waste your money like I did.
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Posted 1 year ago
I ordered 6pks of 4 count pods for my mother on 9/3 and she is yet to receive them. I have sent several emails to to the company about this and have yet to get an explanation. I tried tracking it with no results. Now I'm going to have to go to another website to reorder. We spent over 130 some dollars for these and am not happy about the lack of response.
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Posted 1 year ago
I contacted you about a vape not working and did not receive a response. Very frustrating. I am a good customer and have always been a loyal customer. I took it out of the package and it just blinked like it was empty. Never had that happen before. I know it does happen to people on occasion, I just expected acknowledgment of the issue.
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Posted 1 year ago
Shouldn’t offer expedited shipping on a holiday weekend and not make sure it gets out got ripped off
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Posted 1 year ago
I am the parent of the child (11years old) that ordered these vapes and pods. I was appalled that it was so easy for him to purchase something illegal for minors. I will be reporting this transaction. Thank goodness I confiscated them as soon as they arrived.
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Posted 1 year ago
Shipment hasn't arrived yet. The website says it was to be delivered yesterday then today...I purchased because the reviews were great. Said fast delivery, that doesn't seem to the the case for me. Will not order from this site again. I'ved waited over 7 days for nothing! Although my credit card has been charged and they've received their money, I still haven't received my order.
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Posted 1 year ago
my last 2 vape pens did not work
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Posted 1 year ago
I have yet to receive my package. I have had no issues in the past with quick shipment. This time around my package is stuck in Yonkers somewhere and can't find the SAME address it always goes to. I've contacted ur app and UPS and have gotten NO WHERE!
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Posted 1 year ago
ordered from you guys a ton when i was in nyc and never had problems. on vacation in hawaii atm and ordered some vapes and the shipment has been delayed multiple times
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Posted 1 year ago
i ordered 2 sol banna and strwberry and i got hardly any thing it was not worth it to have 10 puffs and done thanks cassandra chavez
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Posted 1 year ago
Buy Pods Now is rated 4.6 based on 5,326 reviews