Buy Pods Now Reviews

4.6 Rating 5,326 Reviews
90 %
of reviewers recommend Buy Pods Now
4.6
Based on 5,326 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Buy Pods Now Reviews
the pods are old and dark in color
Helpful Report
Posted 3 weeks ago
Takes too long to receive!!
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Posted 1 month ago
I love your pods and the fast delivery. But since I've been bedridden and the company started where it requires signature the first month this was done ... my order was shipped back i never received it . Every month since I call and ask why I never got a refund back or what I wanted was simply credit to use on future orders but never got it.
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Posted 2 months ago
I have not had any problems in the past, but this time I was missing 2 boxes of cartridges and 1 device.
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Posted 3 months ago
Bought alto cartridges and they do not last even half before clogging. Hard to get them to send me new ones.
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Posted 3 months ago
Package needed signature Not sure why Other companies I dealt with didn’t require signature
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Posted 3 months ago
The item I ordered was oversold despite still being on the website, and I was contacted a few days after putting in my order by a worker to either cancel my order or get another item. I had to get a specific item so I asked to cancel, but then they offered the same item in another color. Don't know why they couldn't have done that in the first place, and the interaction took multiple days. The website promotes fast shipping, but then my order took about a week after being contacted to arrive. This is a very untrustworthy website and I will not be using it again. If you're going to promote fast shipping, make sure it actually works out that way. Alot of updating is needed.
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Posted 4 months ago
Never have my products in stock
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Posted 4 months ago
Vuse pods are TERRIBLE. They bubble, pop and leak constantly. I ordered 40 and at least half of them had a manufacturer default. The only reason I’m giving 2 stars rather than 1 is because I was provided a reasonable response from Elaine, in customer service. I appreciate that but not the garbage that I paid 256$ for.
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Posted 5 months ago
The process was easy but disappointed. The reason I started using you was that I could get the Vuse Vibe Menthol pods. You had the photo but I could not order them. guessing out of stock?
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Posted 6 months ago
I have points and couldn't use them at checkout
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Posted 8 months ago
Please next time leave my stuff behind house on the porch,because sometimes I have problems with post office,please next time leave my stuff behind the house 🏡 on the porch
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Posted 9 months ago
To whom this may concern: I've been buying disposables for a year now each time that I use a different card...my card gets compromised. I sent a message to contact you guys and all I got back was sorry we have never had that complaint before that's it....if you valued your customer base your response back shouldve had more depth to it.
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Posted 9 months ago
I have been ordering for many moths now. More often than not I receive vuse pods that do not work. I used to not say anything bc I know stuff happens but after a while it felt like I was wasting a lot of money buying 2/3 4packs at a time and having multiple pods broken. So my last order I had 6 out of 8 pods not work at all. I finally emailed your company explaining the situation and they gave me a $28 credit which didn’t replace all pods and still charged me $10..99 for shipping. My order typically comes to around $58 I did not appreciate that at all. I haven’t ordered since until this past Monday. I just placed an order on 7/3/23 which I am still waiting for delivery.
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Posted 9 months ago
Still have not received order
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Posted 10 months ago
I like it better when UPS delivers my package from this company USPS is the worst it took they never delivered it I had to go and pick it up and then they couldn't find it. I got a call at 4:00 pm that the package was found.
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Posted 10 months ago
They don't show how to collect all of your points. You keep showing all of the savings I can save, and it never shows up in checkout!!!!!
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Posted 10 months ago
Sometimes orders are processing for 4-5 days with no reasoning to customer. Will soon have to start looking elsewhere. Most of the time shipping is quick.
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Posted 10 months ago
Recently bought 15 packs of pods and half of them were yellow not clear. tried several times to contact customer service and only get a recording to email company. The yellow liquid may not be harmful but tastes like its already been used!!! Trying to get replacements.
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Posted 10 months ago
We have tried to keep an open account for months and always can’t get in due to password problem then we get locked out due to trying to many times so we will never use our points we’ve earned which I guess y’all love or you’d fix the site we order everything as a guest thanks
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Posted 11 months ago
Buy Pods Now is rated 4.6 based on 5,326 reviews