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Buy Pods Now Reviews

4.6 Rating 6,391 Reviews
91 %
of reviewers recommend Buy Pods Now
4.6
Based on 6,391 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Buy Pods Now Reviews
“the pods are old and dark in color”
Helpful Report
Posted 2 years ago
“Takes too long to receive!!”
Helpful Report
Posted 2 years ago
“I love your pods and the fast delivery. But since I've been bedridden and the company started where it requires signature the first month this was done ... my order was shipped back i never received it . Every month since I call and ask why I never got a refund back or what I wanted was simply credit to use on future orders but never got it.”
Helpful Report
Posted 2 years ago
“I have not had any problems in the past, but this time I was missing 2 boxes of cartridges and 1 device.”
Helpful Report
Posted 2 years ago
“Bought alto cartridges and they do not last even half before clogging. Hard to get them to send me new ones.”
Helpful Report
Posted 2 years ago
“Package needed signature Not sure why Other companies I dealt with didn’t require signature”
Helpful Report
Posted 2 years ago
“The item I ordered was oversold despite still being on the website, and I was contacted a few days after putting in my order by a worker to either cancel my order or get another item. I had to get a specific item so I asked to cancel, but then they offered the same item in another color. Don't know why they couldn't have done that in the first place, and the interaction took multiple days. The website promotes fast shipping, but then my order took about a week after being contacted to arrive. This is a very untrustworthy website and I will not be using it again. If you're going to promote fast shipping, make sure it actually works out that way. Alot of updating is needed.”
Helpful Report
Posted 2 years ago
“Never have my products in stock”
Helpful Report
Posted 2 years ago
“Vuse pods are TERRIBLE. They bubble, pop and leak constantly. I ordered 40 and at least half of them had a manufacturer default. The only reason I’m giving 2 stars rather than 1 is because I was provided a reasonable response from Elaine, in customer service. I appreciate that but not the garbage that I paid 256$ for.”
Helpful Report
Posted 2 years ago
“The process was easy but disappointed. The reason I started using you was that I could get the Vuse Vibe Menthol pods. You had the photo but I could not order them. guessing out of stock?”
Helpful Report
Posted 2 years ago
“I have points and couldn't use them at checkout”
Helpful Report
Posted 3 years ago
“Please next time leave my stuff behind house on the porch,because sometimes I have problems with post office,please next time leave my stuff behind the house 🏡 on the porch”
Helpful Report
Posted 3 years ago
“To whom this may concern: I've been buying disposables for a year now each time that I use a different card...my card gets compromised. I sent a message to contact you guys and all I got back was sorry we have never had that complaint before that's it....if you valued your customer base your response back shouldve had more depth to it.”
Helpful Report
Posted 3 years ago
“I have been ordering for many moths now. More often than not I receive vuse pods that do not work. I used to not say anything bc I know stuff happens but after a while it felt like I was wasting a lot of money buying 2/3 4packs at a time and having multiple pods broken. So my last order I had 6 out of 8 pods not work at all. I finally emailed your company explaining the situation and they gave me a $28 credit which didn’t replace all pods and still charged me $10..99 for shipping. My order typically comes to around $58 I did not appreciate that at all. I haven’t ordered since until this past Monday. I just placed an order on 7/3/23 which I am still waiting for delivery.”
Helpful Report
Posted 3 years ago
“Still have not received order”
Helpful Report
Posted 3 years ago
“I like it better when UPS delivers my package from this company USPS is the worst it took they never delivered it I had to go and pick it up and then they couldn't find it. I got a call at 4:00 pm that the package was found.”
Helpful Report
Posted 3 years ago
“They don't show how to collect all of your points. You keep showing all of the savings I can save, and it never shows up in checkout!!!!!”
Helpful Report
Posted 3 years ago
“Sometimes orders are processing for 4-5 days with no reasoning to customer. Will soon have to start looking elsewhere. Most of the time shipping is quick.”
Helpful Report
Posted 3 years ago
“Recently bought 15 packs of pods and half of them were yellow not clear. tried several times to contact customer service and only get a recording to email company. The yellow liquid may not be harmful but tastes like its already been used!!! Trying to get replacements.”
Helpful Report
Posted 3 years ago
“We have tried to keep an open account for months and always can’t get in due to password problem then we get locked out due to trying to many times so we will never use our points we’ve earned which I guess y’all love or you’d fix the site we order everything as a guest thanks”
Helpful Report
Posted 3 years ago
Buy Pods Now is rated 4.6 based on 6,391 reviews