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Buy Pods Now Reviews

4.6 Rating 6,270 Reviews
91 %
of reviewers recommend Buy Pods Now
4.6
Based on 6,270 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Buy Pods Now Reviews
Your delivery needs to be improved my order took over a week to be delivered.
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Posted 3 years ago
Spent nearly $170 for vuse pods. Out of 28 pods 4 are the way they are supposed to be! 24 pods are dark, taste bad and are unusable. Your no refund policy has me in a bad spot since I'm out all of this money for nothing. I will not be recommending customers to your site or products.
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Posted 3 years ago
I placed an order on Jan 27th. It is now Feb 7th. I still haven't received my order and the tracking says there's no delivery date. I'm beginning to think I was scammed...
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Posted 3 years ago
My item broke in a day.
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Posted 3 years ago
I never received my order and want a refund please
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Posted 3 years ago
Terrible service. Paid in full and never received any of my items. Even received an order delivery confirmation.
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Posted 3 years ago
I'm still waiting on a refund or replacement on damaged product.
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Posted 3 years ago
The Pods never arrived even tho USPS e-mail claimed they were delivered
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Posted 3 years ago
Bought it the 28th of dec, spent $50 extra to get it sooner.. didn’t get it till Jan 7th. Waste of money won’t use this site again. Wish you guys the best of luck and god bless
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Posted 3 years ago
Ordering never works
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Posted 3 years ago
I ordered 2 disposables from them and one of them completely leaked in the plastic it was unable to be used. As for the other it was okay.
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Posted 3 years ago
You take too long to issue credits. I tried ordering twice, and it would NOT take American Express. So I switched to CapOne and it went just fine. Then, all of a sudden, with No Order numbers to back them up, You charged BOTH Amex cards. Still, no order numbers. And you're taking your SWEET TIME to issue credit my Amex cards. I got one credit, but where's the other one? This happened on November 18th; today is Nov 30th. I think I've earned a Lifetime supply for the headaches you're giving me.
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Posted 3 years ago
This is a dishonorable company that takes advantage of its customers. At 5:30 pm on Nov 9, 2022, I inadvertently ordered the wrong item from Buy Pods Now. Within a couple of minutes, I realized my mistake. I immediately called the company and left a voicemail at about 5:45 pm explaining my mistake and asking that the order be canceled. The company's voicemail message advises that, for faster service, it's best to send them an email. Consequently, in addition to my voicemail, I sent an email that went out to the company at 6:00 pm, just 30 min after placing the erroneous order. I heard nothing back from the company until the next day when I received a note saying that my order had just been delivered to UPS for expedited delivery. That note arrived at 5:39 pm on Nov 10, almost exactly 24 hours after I left a voicemail and an email telling Buy Pods Now that the order was a mistake and the charge to my credit card should be canceled. I called the company again and left another voicemail acknowledging the receipt of that note and asking that they call me to discuss the mechanism for reversing the $67.54 charge to my card. Again, no response from Buy Pods Now. The useless order arrived two days later and the people at this company never had the courtesy to contact me to discuss the matter. I strongly recommend that customers—current and potential future ones—not do any kind of business with Buy Pods Now, because of their unscrupulous and dishonorable business practices. I, of course, will never again do business with this company. In the long run, this will cost the company considerably more than the $68 they took from me in this incident. For instance, on Nov 13, I spent $55 with another company that I would otherwise have sent to Buy Pods Now. There will be many more transactions like that which will not be going to this disreputable company.
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Posted 3 years ago
I received the wrong flavor. I will be calling in for assistance.
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Posted 3 years ago
2 of the 10 vapes was already dead when I got them and only 2 really lasted what felt like around 800 puffs all the rest died a lot sooner
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Posted 3 years ago
I placed my first order. I made an error. I immediately contacted hot pods to correct my mistake. I tried to cancel the order within 60 seconds of placing it. They ignored my information for multiple days. They said they could not cancel the order because they did not receive the request in time. And the pods were being mailed out. They actually never mailed the pods out for two more days. So I feel frustrated that customer service was so poor. When I received the order the pods were dark brown not Amber like I was used to.
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Posted 3 years ago
Getting a little worried I have not received package yet.
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Posted 3 years ago
I ordered two pods, open them completely and let them sit for several minutes. Neither of them work.
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Posted 3 years ago
35.00 for expedited shipping is not 5-6 days!!
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Posted 3 years ago
A purchase qualified for free shipping. I was charged shipping, will never use them again.
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Posted 3 years ago
Buy Pods Now is rated 4.6 based on 6,270 reviews