Hotter Shoes Reviews

2.3 Rating 597 Reviews

27 %

of reviewers recommend Hotter Shoes

2.3

Based on 597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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About Hotter Shoes:

Hotter Shoes is a British footwear designer and manufacture originally set up in 1959.

Hotter now retails there shoe's in most countries around the world.

Visit Website

Phone:

0800 083 8490

Email:

generalinfo@hotter.com

Location:

Hotter Comfort Concept 2 Peel Road West Pimbo Skelmersdale
Lancashire
WN8 9PT

How quickly does Hotter Shoes resolve customer queries?

Helpful Report

(3 days ago)

Greater than 46% of reviewers feedback is Hotter Shoes takes over a week to resolve customer queries.

Helpful Report

(3 days ago)

64.71%

Industry Average

“ I have bought 4 pairs of Hotter Shoes since lockdown. I like their quality, design and they are very comfortable. They have wide and extra wide fit which really suit me. The shoes were made in the UK and price is very reasonable. I also have to mention that their service is very good. As I don’t speak English well, their staff are very patient, friendly, and advised me on what kind shoes suit me better professionally. ”

- Luo

“ Ordered another pair of Hotter Shoes as very pleased with the two pairs I already own, placed order online on 20th October and received them today 6 days later here in Spain through Royal Mail. Very fast service. ”

- Sandra Birch

“ Hotter Shoes are now the only shoes I buy. I have never been disappointed by the quality or the service. They seem to last forever and are supremely comfortable. I have recommended them to friends and family with equally good results. Some of the negative reviews seem rather suspicious...this is totally genuine and unsolicited. ”

- P.B.

Hotter Shoes Reviews

Customer Service - Average