House Of Nappies Reviews

Name: House Of Nappies
Rating: 4.81

4.8 Rating 1,315 Reviews

96 %

of reviewers recommend House Of Nappies

Company Reviews

Metrics

4.8

Based on 1,315 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

1800466277

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House Of Nappies 5 star review on 30th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good”

Helpful Report

Posted 7 hours ago

“I was pretty disappointed. I was told same day or next day delivery. At lunchtime when I called to follow up order that email stated had been dispatched the day before I was informed ordered had not been dispatched. When I told lady on phone my order was needed urgently she replied i should have not left until the last minute to which I replied that I was told same day delivery or next day or I would have driven to slacks Creek to pick up as I had done previously. I did not have the staff available to pick up on the day told not dispatched. To the ladies credit she did deliver the items on her way home from work but there was no greeting, no apology , not even a goodbye as she left .As a new customer and a growing company I was excited to be supporting a local company, who could deliver same day or next day but i was left feeling very hesitant to do so moving forward.”

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Posted 3 days ago

“Excellent”

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Posted 6 days ago

“Quick delivery and good price on muumi baby nappies.”

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Posted 1 week ago

“Great product and right size”

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Posted 1 week ago

“Always gives us the best customer service.. highly recommended to purchase here.”

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Posted 1 week ago

“Love this store. Always have what I want. Easy to place order & delivery is swift. 5 working days.Female over 70.”

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Posted 2 weeks ago

“I’ve been shopping with House of Nappies for years. Last month I had an issue with my order for the first time and it was rectified pleasantly and immediately I brought it to their attention. Happy to give them my continued business. Highly recommend.”

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Posted 2 weeks ago

“thanks”

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Posted 2 weeks ago

“My experience with the service from house of nappies has been very good. Easy to understand website and fast/efficient reliable delivery. Thankyou to all involved from factory to front door delivery!.”

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Posted 1 month ago

“Very happy with purchase. Super fast delivery”

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Posted 1 month ago

“Service is great every time. It’s great that you guys look up Billie’s details when I don’t always provide them, like her NDIS info.”

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Posted 1 month ago

“I was looking for a hair thickening leave in conditioner and found a great product on your ẃebsite which was a great price. The site was easy to navigate and delivery was very quick. There is such a wide variety of goods I will definately be back to buy more!”

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Posted 1 month ago

“Very impressed with the level of service!!”

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Posted 1 month ago

“Very fast and efficient service. I wouldn't hesitate to order from them again.”

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Posted 1 month ago

“Excellent nappies and great delivery service”

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Posted 1 month ago

“Quick and easy shipping, great price!”

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Posted 1 month ago

“Speedy delivery, very happy with items and service”

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Posted 1 month ago

“HI- cant review the product as I believe it was stolen from my letterbox”

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Posted 2 months ago

“House of Nappies is an excellent shop that we have fallen in love with The product price is very good and the delivery service is great”

Helpful Report

Posted 2 months ago

House Of Nappies is rated 4.8 based on 1,315 reviews