House Of Nappies Reviews

Name: House Of Nappies
Rating: 4.79

4.8 Rating 1,756 Reviews

95 %

of reviewers recommend House Of Nappies

Company Reviews

Product Reviews

Metrics

4.8

Based on 1,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

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Phone:

1800466277

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House Of Nappies 5 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I havealready posted a comment but again --The product is totally unsuitable as it does not meet my o/nite requirements as others do. As a pensioner i am always seeking the lower cost alernative and sadly your product is not the one. Jude M”

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Posted 1 week ago

“I bought 5l of nonosyn manufactured 13-8-24 Expires 13-8-26. It arrived today 27-6-26. Why send it so close to the expiration date!! What’s the use of it when it’s for an event in December!”

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Posted 4 months ago

“Received an out of date consumable and when raised that it tasted like poison, there was no care at all. Would never purchase from here again.”

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Posted 7 months ago

“haven't recieved my items. told by arimex there is a delay due to Sendl going into administration. advise may not recieve my purchase. not your fault but unacceptable. Garry Prince 0402926901”

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Posted 9 months ago

“Never ever come back again. Worst service ever .”

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Posted 10 months ago

“In September 2025 I bought three 500ml Jabu Stone Beeswax bottles and all three have a best before that lapsed 2 years ago, October 2023 to be exact.l have opened the first bottle and it recently discovered it has been causing me to have scalp ulcers.l am not sure why you would send expired products to your customers!”

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Posted 11 months ago

“They sent the wrong product. Not what we ordered. We're returning it.”

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Posted 1 year ago

“I got the wrong products from what I ordered”

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Posted 1 year ago

“Product is good but the delivery is stressfull The post man card said attempted delivery but according to my monitor no one press the botton and ring Nexttime i prepare Australia post office”

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Posted 1 year ago

“My delivery got lost.”

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Posted 1 year ago

“haven’t received item yet had to go purchase from somewhere else and it was cheaper”

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Posted 1 year ago

“It was extremely greasy and the oil took 4 washes to get out. You could squeeze the loc n oil would seep out. It didn’t lock the roots at all.”

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Posted 1 year ago

“Quick and excellent service”

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Posted 1 year ago

“HI- cant review the product as I believe it was stolen from my letterbox”

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Posted 2 years ago

“One of the bottles I purchased wasn’t sealed properly and spilled inside the box, they thought a 5$ in shop voucher was the solution 😡.”

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Posted 2 years ago

“Still awaiting delivery over a week later despite allegedly being dispatched on the 7th. Have made contact and not received a reply beyond a “doesn’t make sense what the tracking is saying we’ll get back to you” and not receiving an update since.”

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Posted 2 years ago

“Please rectify damaged goods due to packaging method”

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Posted 2 years ago

“Sent me working item”

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Posted 3 years ago

“Extremely disappointed with the delivery service. It has been 2 weeks since I placed my order and over 1 week since the courier company attempted delivery. The only options for the delivery company is to be home to accept with a signature or pay extra to have it delivered to another address. You cannot collect from a pickup point. I am a single mum who works in healthcare so do not work from home. When I reached out to House of Nappies for assistance I was given zero apology and told to fix it myself. Order at your own risk.”

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Posted 3 years ago

“I haven’t received my purchase yet. Not happy.”

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Posted 3 years ago

House Of Nappies is rated 4.8 based on 1,756 reviews