Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our driver Kate brought home our 13 week old Pomeranian puppy on March 9. As soon as she stepped out of the car and smiled, I felt immediately at ease and knew our pup had been in good hands at the end of her long trip home to us. Kate was truly wonderful and I would recommend My Pet Cab without hesitation.”

Starwood Pet Travel 5 star review on 11th March 2022

Helpful Report

(Kate Andres) - Posted 3 years ago

“Our driver Katie she was awesome she kept me informed the whole time She even sent me pictures. Everything was awesome”

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(Kate Pehlivanov) - Posted 3 years ago

“All went well as described.”

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(Leslie Rowen) - Posted 3 years ago

“Excellent thanks”

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(Kylie Higgins) - Posted 3 years ago

“My puppy came home safely and also the driver provided me with the exact ETA and even confirmed as to when I can expect my pet to arrive home.”

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(Calvin Conner) - Posted 3 years ago

“Kristy delivered our puppy 2 days ago. I received update phone calls on time of arrival with multiple check-ins. She was very sweet and showed true compassion for our puppy. Highly recommend”

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(Kristi Popik) - Posted 3 years ago

“Leslie was great. Called when she was on the way to my house with my puppy. Arrived at said time. Checked my ID and took a pic of me and my new puppy. I decided to call her Ruby. Excellent experience. Thank you”

Helpful Report

(Leslie Rowen) - Posted 3 years ago

“Very good care. On time.”

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(Leslie Rowen) - Posted 3 years ago

“My puppy arrived safe and on time. Nick let me know when to expect delivery and was a very nice, friendly young man. I would recommend you to anyone needing a pet transported.”

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(Nick Knecht) - Posted 3 years ago

“Delivery was perfect and on time. I couldnt ask for anything better”

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(Jeary Beaudette) - Posted 3 years ago

“We were super happy when we met our dog, she did a potty accident in the crate, but the driver(Tyler) was super brave, he just scooped it up like it was nothing! We are super grateful to have such a good driver deliver our puppy!”

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(Tyler McGrew) - Posted 3 years ago

“Excellent service. Mike arrived on time, he was very nice and corteous. My puppy arrived in great shape. Thanks.”

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(Mike Pettengill) - Posted 3 years ago

“Val was very friendly and clearly cares about every pup she transports! Cru is settling in nicely!”

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(Valerie Foster) - Posted 3 years ago

“Service was great kept my puppy in check”

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(Manny Arellano) - Posted 3 years ago

“Josh was great! Delivered our puppy with care! Thank you Josh!”

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(Josh Prezgay) - Posted 3 years ago

“Kate was very responsive. called to keep me up to date from beginning to end. And she was lovely.”

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(Kate Pehlivanov) - Posted 3 years ago

“Anthony my pet cab driver was very polite and was very communicative with me about his wear abouts.”

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(Anthony Graci) - Posted 3 years ago

“Danny was fantastic and our new fur baby, Colin, arrived super happy.”

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(Daniel Merlos) - Posted 3 years ago

“The driver was very nice”

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(Jeary Beaudette) - Posted 3 years ago

“I was so impressed with my puppy’s delivery! I received a confirmation call with a 3 hour time window, a call when she was 30 minutes away & a call when the currier was outside. He was calm & so was my puppy! I was so worried about her travels but she arrived safely, on time & I am so grateful!”

Helpful Report

(Anthony Graci) - Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews