Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

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“My only complaint is no one called ahead..”

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Posted 4 years ago

“Nancy was so wonderful in transporting my new puppy. I knew she was well taken care of. It was a hit day and she made sure the pups had AC on them. She kept me informed of her time span, when she would arrive, and as she was in her way. I trusted pet cab to deliver and they did.”

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Posted 4 years ago

“Absolutely excellent communications from the transport driver. An hour before Brody was to arrive at his new home Nancy called me which was earlier than I expected.. She said he was doing well he did his business she cleaned him an stated he is so adorable an very sweet. Nancy was absolutely right about him being adorable I also know from talking with Nancy how much she loves taking cares of all animals. I deeply appreciate the wonderful way she took care of my new fur baby!”

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Posted 4 years ago

“It was excellent, Mike delivered the puppy and he could not been more professional and caring. Thank You Bill”

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Posted 4 years ago

“Our driver Mike was a courteous and caring person who enjoys his job. He kept me up to date on travel from the Hanscom Airport to our home in Maine with our Schnoodle and provided me with all the puppy's paperwork. I am grateful that Puppyspot partners with My Pet Cab to make sure that our Schnoodle's travel arrangements were a # 1 priority.”

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Posted 4 years ago

“Awesome service”

Starwood Pet Travel 5 star review on 14th August 2021

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Posted 4 years ago

“Overall okay.”

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Posted 4 years ago

“Already sent … excellent service!”

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Posted 4 years ago

“Great service!! Lisa called me as soon as the puppy was on her hands, and my puppy arrived right at the door, happy and playful.”

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Posted 4 years ago

“My pet cab came as when she should right at 12:30 on the dot! Puppy came home nice and clean ! We’re happy that she’s finally home with us . Happy and healthy!”

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Posted 4 years ago

“Very professional and friendly service!”

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Posted 4 years ago

“Kim communicated her arrival time and was on time. Thankyou for all your joy and help in getting our puppy home.”

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Posted 4 years ago

“My puppy was delivered on time as arranged and she looked very rested and at peace.”

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Posted 4 years ago

“Communication and delivery were great!”

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Posted 4 years ago

“Jerry was wonderful, he called about a half hour before arriving to my house. He put me at ease explaining how well Daisy was handling her big trip. She hasn’t shown any signs of stress . Thank you Jerry!!”

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Posted 4 years ago

“My pet can delivered Cooper with care! He arrived early instead of his scheduled time! So awesome!”

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Posted 4 years ago

“Neil was the driver. He was great. Kept in touch with me. He was very personable and helpful.”

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Posted 4 years ago

“Absolutely excellent - communicated before and throughout the transport. Even got her here earlier than anticipated which was great considering how tiny she is 2#12oz. I am deeply appreciative!”

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Posted 4 years ago

“Jerry was super great. Called and arrived on time!”

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Posted 4 years ago

“Neil arrived promptly as stated and was friendly and courteous.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews