Starwood Pet Travel Reviews

4.9 Rating 3,979 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,979 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

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“Great service”

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Posted 5 years ago

“Very happy with your service. Our address can be difficult to find but your driver had no problem. W appreciated the call when he was about 30 min away. He wore a mask and stayed a distance from us. All in all, we couldn't be happier. Thanks for delivering our new family member. \”

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Posted 5 years ago

“They were great. Called me a few days prior to confirm my number and address and actually were able to arrive early which was great. Very friendly and conscientious”

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Posted 5 years ago

“Top rated service! Disney-anne arrived happy, spunky, in excellent condition! I am so pleased with the caring treatment from lift off to landing and with your driver and personalized service. Thank you very much. Patti”

Starwood Pet Travel 5 star review on 1st February 2021

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Posted 5 years ago

“Everything went smoothly and on schedule. Pup was in good spirits upon arrival.”

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Posted 5 years ago

“The driver arrived in the window we were given, and he called ahead and gave us the time of his arrival. It is always appreciated when someone is on time and calls ahead”

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Posted 5 years ago

“They kept me informed, arrived at their estimated time and delivered a healthy pup,”

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Posted 5 years ago

“Timely and good communication on setting up drop off. Associate was friendly and helpful”

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Posted 5 years ago

“Tim was perfectly communicative about when he would arrive with our puppy, even amidst a heavy rain and city traffic. Thumbs up!”

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Posted 5 years ago

“Was great our puppy was delivered in the time frame. The driver called ahead, he was pleasant and helpful during the delivery.”

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Posted 5 years ago

“Dean was wonderful! He took very good care of our pup! Would highly recommend this service!”

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Posted 5 years ago

“They were terrific. On time. Called ahead and our puppy was “clean as a whistle” and in great spirits.”

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Posted 5 years ago

“Great, on time, personable”

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Posted 5 years ago

“Very good , start to finish. Thank you, again, Kay Bartlett”

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Posted 5 years ago

“Lisa was fantastic -- appreciate her care and attention delivering our precious new puppy!”

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Posted 5 years ago

“The driver called as I had been told when they were way I received my puppy safe and sound”

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Posted 5 years ago

“Rick kept us up to date with the delivery ETA with our new pup, he arrived right on time eager to help our pup begin her new life. She arrived very clean and seemed well rested. Thank you for delivering our new pup.”

Starwood Pet Travel 5 star review on 28th January 2021

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Posted 5 years ago

“Efficient friendly and on time. Nice driver, my puppy arrived safe and sound. Than you.”

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Posted 5 years ago

“Wonderful”

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Posted 5 years ago

“Very professional and highly recommend”

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Posted 5 years ago

Starwood Pet Travel is rated 4.9 based on 3,979 reviews