Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

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“Great customer service!!!”

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Posted 4 years ago

“Pet cab was right on time and managed to find my home despite street construction. Very polite young man and wearing a mask had our new pup in health and happiness”

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Posted 4 years ago

“It was awesome”

Starwood Pet Travel 5 star review on 6th February 2021

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Posted 4 years ago

“You can see they care!”

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Posted 4 years ago

“Kayla called me the night before and was very thorough about the process to bring my puppy home and Hayden brought him home the next day earlier than even expected! They were so kind and I’m so happy I got the chance to work with you guys!”

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Posted 4 years ago

“Pet Cab was outstanding from communication to doing what they said they do thank you again Pet Cab for all your help with my Winston a.k.a. Rex ChristieKoontz”

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Posted 4 years ago

“Great experience. The driver was great”

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Posted 4 years ago

“My Pet Cab was amazing! They communicated efficiently and arrived right on time. My driver, Ryan, was very professional, kind and caring.”

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Posted 4 years ago

“Pleased!! On time and very courteous and thoughtful:)”

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Posted 4 years ago

“She was so sweet great experience❤️”

Starwood Pet Travel 5 star review on 5th February 2021

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Posted 4 years ago

“Tim was great texted multiple updates and sent pics of our new pup great experience.”

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Posted 4 years ago

“Jerry our driver kept us informed the while way with our puppy Missy. If we purchase another puppy from Puppy Spot we would like to use Jerry again. We are 100% satisfied with your company. Thank you for your service. We highly recommend you.”

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Posted 4 years ago

“Your driver Joanie was terrific!!”

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Posted 4 years ago

“Our driver Jan was amazing and gave us great tips for Aussidoodles since she has one as well! Could not be happier with her and Pet Cab!”

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Posted 4 years ago

“They did a fantastic job. From the night before the scheduled delivery (when I was told what to expect and was given a window of time for delivery), to the actual delivery, I couldn't ask for a more professional and caring group. Thank you, My Pet Cab!”

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Posted 4 years ago

“I had a fantastic experience with My Pet Cab. Jim texted me the day before my puppy arrived to give me an approximate time of arrival. Then Joni kept me informed throughout her trip to us. Our puppy Kofi (previously Garth) arrived very happy and I can tell he was in good hands. Thank you for all that you do!”

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Posted 4 years ago

“Amazing service, highest professionalism for my driver Traci.”

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Posted 4 years ago

“My puppy Blaze arrived happy and energetic even after a long day of traveling. I was kept informed of his estimated time of arrival and he was delivered at that time. My pet cab driver Traci Blearley was very friendly and knowledgeable about Blaze's last feed. Blaze is adjusting well to his new home and I am sure it was part to his positive travel experience.”

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Posted 4 years ago

“Very prompt, she was here exactly when she said in the phone call, friendly and polite.”

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Posted 4 years ago

“Excellent, clean, courteous, good communication.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews