Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We took delivery of the puppy late Saturday afternoon. Service was excellent.”

Helpful Report

(Ray Gagne) - Posted 2 years ago

“The driver Michael came on time and was nice and caring when he delivered my puppy to my door.. Thank you My Pet Cab.”

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(Michael Roper) - Posted 2 years ago

“Patricia was incredible! Very kind. Kept me informed every step of the way. Highly recommend.”

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(Patricia Pera) - Posted 2 years ago

“Pet Cab was incredible The couple that delivered our puppy could not have been nicer or cared more about the puppies or better people. They were simply incredible, you are so lucky to have them providing this service”

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(Ray Gagne) - Posted 2 years ago

“Very professional, punctual, friendly.”

Starwood Pet Travel 5 star review on 18th June 2022

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(Patricia Pera) - Posted 2 years ago

“Great communication throughout process very thankful”

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(Joseph Leblac) - Posted 2 years ago

“Kate did an excellent job of delivering our new puppy in time as promised. She was great in sharing information on the trip and tips on dealing with our new addition in the first couple of days.”

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(Kate Pehlivanov) - Posted 2 years ago

“Very polite and friendly. My Pet arrived before the scheduled time and there was great communication provided.”

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(Guadalupe) - Posted 2 years ago

“Kept us informed on expected arrival. Very patient with the dogs. A seamless delivery.”

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(Paul Tuccelli) - Posted 2 years ago

“Easy peasey! The tracking was perfect.”

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(AJ Santamaria) - Posted 2 years ago

“Thanks so much! Very happy Puppy”

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(Amanda Lugo) - Posted 2 years ago

“My new puppy arrived safely and appeared well taken care of during her trip from the airport. I was given a delivery window of 3 hours and she arrived within the first 1/2 hour of the expected time frame, which meant a much less stressful travel experience. Her driver was friendly and very helpful”

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(AJ Santamaria) - Posted 2 years ago

“Hello, I was very happy with My Pet Cab’ Paul’s service‼️ He kept me informed, was pleasant and helpful. Thank you. Linda D Hiller”

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(Paul Tuccelli) - Posted 2 years ago

“YOUR DRIVER WAS ON TIME AND VERY NICE SHE DID HER JOB VERY WELL. WE WOULD RECOMMEND PET CAB TO ANYBODY”

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(Shaye Panik) - Posted 2 years ago

“Excellent customer service and the caretaker Joe was the nicest person you will find!”

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(Joseph Leblac) - Posted 2 years ago

“Kate kept us informed and arrived when promised.”

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(Kate Pehlivanov) - Posted 2 years ago

“Everything went very smoothly! Tyler kept in excellent contact with us and got our sweet puppy to us safely!”

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(Tyler McGrew) - Posted 2 years ago

“Great stuff!!”

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(Paul Tuccelli) - Posted 2 years ago

“Excellent service would use again”

Starwood Pet Travel 5 star review on 17th June 2022

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(Mike Pettengill) - Posted 2 years ago

“my puppy arrived clean and happy. the driver was friendly and punctual”

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(Josh Prezgay) - Posted 2 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews