Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

Write Your review

Tell us how Starwood Pet Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“pleasant and helpful and informative”

Helpful Report

(Joseph Leblac) - Posted 3 years ago

“This was my second experience with your company, and I cannot say enough good things! Both times my puppy arrived clean and happy, and both people that delivered my pups were fabulous!”

Helpful Report

(Kim Bradshaw) - Posted 3 years ago

“We took delivery of the puppy late Saturday afternoon. Service was excellent.”

Helpful Report

(Ray Gagne) - Posted 3 years ago

“The driver Michael came on time and was nice and caring when he delivered my puppy to my door.. Thank you My Pet Cab.”

Helpful Report

(Michael Roper) - Posted 3 years ago

“Patricia was incredible! Very kind. Kept me informed every step of the way. Highly recommend.”

Helpful Report

(Patricia Pera) - Posted 3 years ago

“Pet Cab was incredible The couple that delivered our puppy could not have been nicer or cared more about the puppies or better people. They were simply incredible, you are so lucky to have them providing this service”

Helpful Report

(Ray Gagne) - Posted 3 years ago

“Very professional, punctual, friendly.”

Starwood Pet Travel 5 star review on 18th June 2022

Helpful Report

(Patricia Pera) - Posted 3 years ago

“Great communication throughout process very thankful”

Helpful Report

(Joseph Leblac) - Posted 3 years ago

“Kate did an excellent job of delivering our new puppy in time as promised. She was great in sharing information on the trip and tips on dealing with our new addition in the first couple of days.”

Helpful Report

(Kate Pehlivanov) - Posted 3 years ago

“Very polite and friendly. My Pet arrived before the scheduled time and there was great communication provided.”

Helpful Report

(Guadalupe) - Posted 3 years ago

“Kept us informed on expected arrival. Very patient with the dogs. A seamless delivery.”

Helpful Report

(Paul Tuccelli) - Posted 3 years ago

“Easy peasey! The tracking was perfect.”

Helpful Report

(AJ Santamaria) - Posted 3 years ago

“Thanks so much! Very happy Puppy”

Helpful Report

(Amanda Lugo) - Posted 3 years ago

“My new puppy arrived safely and appeared well taken care of during her trip from the airport. I was given a delivery window of 3 hours and she arrived within the first 1/2 hour of the expected time frame, which meant a much less stressful travel experience. Her driver was friendly and very helpful”

Helpful Report

(AJ Santamaria) - Posted 3 years ago

“Hello, I was very happy with My Pet Cab’ Paul’s service‼️ He kept me informed, was pleasant and helpful. Thank you. Linda D Hiller”

Helpful Report

(Paul Tuccelli) - Posted 3 years ago

“YOUR DRIVER WAS ON TIME AND VERY NICE SHE DID HER JOB VERY WELL. WE WOULD RECOMMEND PET CAB TO ANYBODY”

Helpful Report

(Shaye Panik) - Posted 3 years ago

“Excellent customer service and the caretaker Joe was the nicest person you will find!”

Helpful Report

(Joseph Leblac) - Posted 3 years ago

“Kate kept us informed and arrived when promised.”

Helpful Report

(Kate Pehlivanov) - Posted 3 years ago

“Everything went very smoothly! Tyler kept in excellent contact with us and got our sweet puppy to us safely!”

Helpful Report

(Tyler McGrew) - Posted 3 years ago

“Great stuff!!”

Helpful Report

(Paul Tuccelli) - Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews