Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alex could not have been kinder! Based on his professionalism and the way he spoke of our puppy shows he really cares. 10/10”

Helpful Report

(Alex Parma) - Posted 3 years ago

“Driver called in advanced to prepare for his arrival.”

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(Danny Merlos) - Posted 3 years ago

“Wonderful experience all around. Communicated clearly when we would expect to get our new pup through the day. Thank you so much.”

Starwood Pet Travel 5 star review on 12th June 2022

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(Traci Brearley) - Posted 3 years ago

“Leslie delivered Sky the Bernedoodle puppy from Long Beach Airport after a flight from Illinois.Sky arrived in good shape ready to run and play. Thank You”

Helpful Report

(Leslie Rowen) - Posted 3 years ago

“It was a great experience... Somewhat like waiting for the Stork to come with your baby!! Thank you for the safe ride to my doorstep. The driver was polite and excited for me. Even took a picture so it was personable as well. and the communication was excellent. The text showed me up to the minute of the arrival. Thank you.”

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(Leslie Rowen) - Posted 3 years ago

“Hayden was outstanding from her communication prior to and during the drop off. This is our 2nd Golden we have purchased from the Puppy Spot and both have been a pleasure working with you and your Team!”

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(Hayden Black) - Posted 3 years ago

“Wonderful service!!”

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(Jameson Dube) - Posted 3 years ago

“Rec'd frequent calls re time of arrival which was great. Nice gentleman brought in crate, got info he needed, ----we didn't have any questions.”

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(Paul Tuccelli) - Posted 3 years ago

“Easy deliver and our driver was able to answer all questions.”

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(Hayden Black) - Posted 3 years ago

“Very friendly & informative She did a great job bringing my pup home 👍”

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(Janet Sharp) - Posted 3 years ago

“rick was very kind and considerate of my puppy- explained certain htings and was a really nice guy”

Helpful Report

(Rick McCarthy) - Posted 3 years ago

“I want to thank the man that brought our puppy here safe. He was very kind thank you”

Helpful Report

(Alex Castosa) - Posted 3 years ago

“Very professional and friendly. I had a excellent experience with My Pet Cab. I would highly recommend them again. Great service.”

Helpful Report

(Danny Merlos) - Posted 3 years ago

“Alex was AMAZING, so friendly, and took such wonderful care of our fur baby Dori.”

Starwood Pet Travel 5 star review on 11th June 2022

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(Alex Parma) - Posted 3 years ago

“Janet was my baby’s carrier and really cared for Abigail.! Went so far as to Check up with me after the delivery to make sure Abigail was doing well . 5 stars. She’s a keeper!!!)!”

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(Janet Sharp) - Posted 3 years ago

“Driver’s Taylor He so friendly and do great job”

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(Tyler McGrew) - Posted 3 years ago

“Excellent swrvice”

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(Kate Andres) - Posted 3 years ago

“Jeary was awesome. Called each step of the way and was on time and delivered our new baby as promised. Highly commend.”

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(Jeary Beaudette) - Posted 3 years ago

“The driver called to let me know his estimated arrival time. My puppy was delivered on time with all of her paper, food and sugar supplement. She was clean and very happy to be hoome.”

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(Manny Arellano) - Posted 3 years ago

“Effecient and very responsive for the delivery”

Helpful Report

(Danny Merlos) - Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews