Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,976 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Starwood Pet Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful experience all around. Communicated clearly when we would expect to get our new pup through the day. Thank you so much.”

Starwood Pet Travel 5 star review on 12th June 2022

Helpful Report

(Traci Brearley) - Posted 2 years ago

“Leslie delivered Sky the Bernedoodle puppy from Long Beach Airport after a flight from Illinois.Sky arrived in good shape ready to run and play. Thank You”

Helpful Report

(Leslie Rowen) - Posted 2 years ago

“It was a great experience... Somewhat like waiting for the Stork to come with your baby!! Thank you for the safe ride to my doorstep. The driver was polite and excited for me. Even took a picture so it was personable as well. and the communication was excellent. The text showed me up to the minute of the arrival. Thank you.”

Helpful Report

(Leslie Rowen) - Posted 2 years ago

“Hayden was outstanding from her communication prior to and during the drop off. This is our 2nd Golden we have purchased from the Puppy Spot and both have been a pleasure working with you and your Team!”

Helpful Report

(Hayden Black) - Posted 2 years ago

“Wonderful service!!”

Helpful Report

(Jameson Dube) - Posted 2 years ago

“Rec'd frequent calls re time of arrival which was great. Nice gentleman brought in crate, got info he needed, ----we didn't have any questions.”

Helpful Report

(Paul Tuccelli) - Posted 2 years ago

“Easy deliver and our driver was able to answer all questions.”

Helpful Report

(Hayden Black) - Posted 2 years ago

“Very friendly & informative She did a great job bringing my pup home 👍”

Helpful Report

(Janet Sharp) - Posted 2 years ago

“rick was very kind and considerate of my puppy- explained certain htings and was a really nice guy”

Helpful Report

(Rick McCarthy) - Posted 2 years ago

“I want to thank the man that brought our puppy here safe. He was very kind thank you”

Helpful Report

(Alex Castosa) - Posted 2 years ago

“Very professional and friendly. I had a excellent experience with My Pet Cab. I would highly recommend them again. Great service.”

Helpful Report

(Danny Merlos) - Posted 2 years ago

“Alex was AMAZING, so friendly, and took such wonderful care of our fur baby Dori.”

Starwood Pet Travel 5 star review on 11th June 2022

Helpful Report

(Alex Parma) - Posted 2 years ago

“Janet was my baby’s carrier and really cared for Abigail.! Went so far as to Check up with me after the delivery to make sure Abigail was doing well . 5 stars. She’s a keeper!!!)!”

Helpful Report

(Janet Sharp) - Posted 2 years ago

“Driver’s Taylor He so friendly and do great job”

Helpful Report

(Tyler McGrew) - Posted 2 years ago

“Excellent swrvice”

Helpful Report

(Kate Andres) - Posted 2 years ago

“Jeary was awesome. Called each step of the way and was on time and delivered our new baby as promised. Highly commend.”

Helpful Report

(Jeary Beaudette) - Posted 2 years ago

“The driver called to let me know his estimated arrival time. My puppy was delivered on time with all of her paper, food and sugar supplement. She was clean and very happy to be hoome.”

Helpful Report

(Manny Arellano) - Posted 2 years ago

“Effecient and very responsive for the delivery”

Helpful Report

(Danny Merlos) - Posted 2 years ago

“Our puppy was delivered happy and safely to our house with love and kindness,instructions were made clear of the transportation and Delivery process. Feeding information was passed on as well as status from flight to my hard. Totally happy with this couple on professionalism of care. Thank you very much Wayne.”

Starwood Pet Travel 5 star review on 10th June 2022

Helpful Report

(Joe Lokken) - Posted 2 years ago

“Thank you. My dog made it safe and sound.”

Helpful Report

(Leslie Rowen) - Posted 2 years ago

Starwood Pet Travel is rated 4.9 based on 3,976 reviews