Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,980 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,980 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 25th September 2026

Julie Sweet

Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

Maryam Q.

Starwood Pet Travel 5 star review on 14th September 2023

Jihoon

Starwood Pet Travel 5 star review on 16th July 2023

Michaela G

579

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On Time, excellent communication, my puppy was well taken care of.”

Helpful Report

Posted 6 years ago

“Very professional and showed genuine interest in the puppy. Also, great communication keeping us informed of travel progress... thanks”

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Posted 6 years ago

“Very good service. They called to let me know how far out they were. They came on time and were amazing when handing us our puppy”

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Posted 6 years ago

“Very friendly and timely service. They stayed in contact with me from the moment the flight landed.”

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Posted 6 years ago

“Great communication. Puppy was clean and happy. Super job!!”

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Posted 6 years ago

“On time and very communicative.”

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Posted 6 years ago

“Driver was pleasant, showed up right when she said she would, got everything set for us, and did it all with a smile.”

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Posted 6 years ago

“Excellent experience! Very knowledgeable and provided clear instructions.”

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Posted 6 years ago

“Great job getting Sam and Daryl from San Diego to London. Especially during the "Great COVID Pandemic of 2020."”

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Posted 6 years ago

Thank you Stephen! We appreciate your kind review and hope you, Sam and Darly and settling in to life in the UK.

Posted 6 years ago

“Thanks you. Very timely notifications. Very friendly staff. Job well done.”

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Posted 6 years ago

“Nicest driver (took & texted me a photo of the dog), provided great details and was communicative about timing. 11/10 customer review from me!”

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Posted 6 years ago

“Dan, our driver, was amazing. Friendly, courteous, caring, thoughtful and informative. You have an awesome man as your employee and reprsentative.”

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Posted 6 years ago

“Exceptional communication and punctual. Thank you”

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Posted 6 years ago

“The whole process went very smoothly. The driver was very professional, and took great care of my new puppy”

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Posted 6 years ago

“Ally from My Pet Cab was great. Our new pup arrived safe, happy, and clean!”

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Posted 6 years ago

“Dog arrived in one piece.”

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Posted 6 years ago

“Thanks for safely delivering the puppy.”

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Posted 6 years ago

“Overall excellent service, very kind and friendly”

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Posted 6 years ago

“I’m very pleased with pet cabs service. They were prompt and genuinely thoughtful when handling my puppy Thank you I just realized I didn’t tip your driver. Is there anyway I can pay him by text , phone or email?”

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Posted 6 years ago

Carol ,thanks for the great review! Your driver Geary truly loves his job and cares for the puppies like they are his own! No need to tip but I will ensure he is copied on the great review ! Enjoy you new family member!

Posted 6 years ago

“The driver communicated with us timely and clearly to setup the right expectations. He was here on time and our puppy seemed happy and well taken care of, we could see the experience and care. Thank you for safely bringing our puppy home!”

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Posted 6 years ago

Starwood Pet Travel is rated 4.9 based on 3,980 reviews