Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver was very communicative and personable.”

Starwood Pet Travel 5 star review on 22nd October 2021

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Posted 4 years ago

“My 2 puppies were picked up from the airport and driven home. Jeary was our driver and the puppies were well cared for with water and clean cages. Great communication as to the timing of the delivery. Thanks!”

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Posted 4 years ago

“What a truly wonderful experience. Everyone was very helpful and so nice. The whole process was extremely easy. Now we have the best addition to our family ❤”

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Posted 4 years ago

“Awesome ty”

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Posted 4 years ago

“Driver was, believe it or not early, and the unexpected hours the first day got us off to a great start.”

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Posted 4 years ago

“Very sweet man!! Called me to tell me he would be here in 15 minutes, told me I needed my drivers license and he had to take a picture of me with my dog! Very compassionate about the care of the animal very informative! Much appreciated!”

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Posted 4 years ago

“The whole experience was excellent”

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Posted 4 years ago

“Awesome. On time. Dog healthy. And appropriate paperwork.”

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Posted 4 years ago

“I think my new puppy was safe. The puppy seems healthy and has no problems. Also, it arrived earlier than expected, so I am very happy to see my pup.”

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Posted 4 years ago

“Nancy informed along the way about where she was and when she would bring my new puppy home. She was kind and very professional!”

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Posted 4 years ago

“Very nice experience. A really nice person that dropped the puppy off.”

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Posted 4 years ago

“The driver was excellent. He made sure I had asked all of my questions and gave some great advice. The communication with My Pet Cab was also very good.”

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Posted 4 years ago

“They called the day before and gave me a window. Called again when they were on their way and we’re on time within the window. Jordan, my puppy, arrived safe and happy!”

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Posted 4 years ago

“Rion contacted me a couple of times in advance. Was perfect and we are very excited to have her arrive happy and in good hands and good condition!”

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Posted 4 years ago

“Punctual and had great communication.”

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Posted 4 years ago

“Rick was nice, helpful, courteous, and checked/cleaned each pup/carrier at our stop, giving them each a little affection while looking after their needs.”

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Posted 4 years ago

“So easy to work with!!”

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Posted 4 years ago

“Good job. Called me when they 30 min away. I was at work and the driver sent me a picture of our new puppy with my family. Very appreciated. Thank you very much 5 stars.”

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Posted 4 years ago

“The driver was delightful! And very conscientious.”

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Posted 4 years ago

“Perfect! Service was timely and professional.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews