Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our driver was communicative, prompt & quick with our pup’s drop off.”

Helpful Report

Posted 4 years ago

“This was my second “puppy transport” experience this year, it was incredible! You guys were professional, prompt and courteous. Your customer service & professionalism were far superior to your competitors. Thank you!”

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Posted 4 years ago

“Michael was a great “Nannie” for our Denver. Through updates as he traveled, I could tell he had cuddled and cared for our puppy. Our Bernedoodle arrived in a clean crate with food and water. He was in good condition. Michael was professional, asking to see my ID before taking Denver out of the van. He was kind and my husband and I got the overall sense that he genuinely enjoys transporting “fur babies” to their homes.”

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Posted 4 years ago

“Appreciated the great communication on delivery day.”

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Posted 4 years ago

“Tim did a great job taking care of our puppy.”

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Posted 4 years ago

“Kate was great. She was in constant contact with us and we felt very secure in the process!”

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Posted 4 years ago

“Great guys responsive and nice”

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Posted 4 years ago

“This was very helpful”

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Posted 4 years ago

“Great helper and driver! He kept us updated on his arrival time, which was very helpful”

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Posted 4 years ago

“Very caring people. Excellent service.”

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Posted 4 years ago

“Manny was awesome!”

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Posted 4 years ago

“He was absolutely fabulous. He kept us informed every step of the way. What a lovely man and he clearly cared about his furry charges. I very highly recommend him.”

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Posted 4 years ago

“Luis was great and clearly enjoyed delivering our new puppy!”

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Posted 4 years ago

“It was really good, they keep me informed and up today with everything”

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Posted 4 years ago

“Pet Cab was great. They keep me informed and brought me my special delivery with care.”

Starwood Pet Travel 5 star review on 19th October 2021

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Posted 4 years ago

“Our puppy arrived safely and exactly as expected. She was very happy and appeared to be well cared for. The driver was very good at keeping us updated on the travel status from the day before to their arrival at our home.”

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Posted 4 years ago

“Very nice and professional.”

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Posted 4 years ago

“Great job with communication. We were given a 3 hour window at first, then we were given updates along the way. Appreciated.”

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Posted 4 years ago

“It was a great experience. I can’t remember the driver’s name. I believe it was Alex. He was very nice and communicated well with me.”

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Posted 4 years ago

“Excellent service, great communications and pet arrived healthy and happy.”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews