Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,978 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Questions

Metrics

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(239) 344-8959

Email:

info@starwoodpet.com

Location:

4706 Chiquita Blvd. S,
Suite 200-320,
Cape Coral
Florida
33914

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Starwood Pet Travel 5 star review on 7th April 2025

Christopher C Taylor

Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

578

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Very communicative!”

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Posted 4 years ago

“Patricia was great - informative !! Thank you!!!”

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Posted 4 years ago

“Dean was amazing. He gave me an update and ETA and shared how well our little cavapoo travelled. Thank you!”

Starwood Pet Travel 5 star review on 5th April 2021

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Posted 4 years ago

“Personal and friendly”

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Posted 4 years ago

“Lisa was very friendly kept me up to date on my puppy’s arrival.”

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Posted 4 years ago

“Puppy arrived happy and healthy!”

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Posted 4 years ago

“It was an excellent service.”

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Posted 4 years ago

“He was great and very nice!”

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Posted 4 years ago

“Your driver Lisa was great helped me get hold my new dog took a picture for me and showed me all the stuff that came with the dog. She was great 5 stars from me”

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Posted 4 years ago

“Our new member of our family reach our home, happy, healthy bouncing and licking. She had water in her crate and the puppy cab service made sure she was comfortable in her long ride home. The service called the night before giving us a time frame and our Driver Rick Walsh called a half hour out to confirm his arrival. He was a kind driver and had his wonderful wife to add superior care.”

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Posted 4 years ago

“My Pet Cab was very professional in the delivery of our new puppy! They did everything possible to make sure the puppy was delivered during the hours someone was home. The carrier called with with an updated time of arrival before he was on his way. He was even kind enough to wait a few minutes until the puppy walked out of the crate and joined my sons arms for a picture. Great experience overall!”

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Posted 4 years ago

“The driver was excellent and took very good care of our new puppy after her long journey across the country. I was very grateful. He was outstanding!!”

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Posted 4 years ago

“Dean the driver who delivered our new pet was great. He called to let us know when he would be arriving. When he got here he was polite and professional. We were impressed at how kind, gentle and patient he was getting our new little guy out of his crate for us to meet. Thank you Dean and My Pet Cab for getting our new little guy here safe and sound.”

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Posted 4 years ago

“very pleased with the father/son team who bought puppy to my home. both men took the time to explain puppys needs clearly. Pet Cab was on time, polite, comfortable to ask questions of.”

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Posted 4 years ago

“She arrived clean and happy”

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Posted 4 years ago

“very nice and bubbly person.”

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Posted 4 years ago

“Everything was great. My only suggestion. Call WAY ahead of time. Us pet owners are super anxious and excited to know when our new fam member arrives.”

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Posted 4 years ago

“Dean was great with our puppy and even had great advice for us before leaving. His communication was excellent as well, keeping us informed during the delivery.”

Starwood Pet Travel 5 star review on 1st April 2021

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Posted 4 years ago

“Receiving my pup was the most seamless experience!”

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Posted 4 years ago

“Hayden was great! Stella arrived so clean and so happy!! It was so nice to have such a fabulous delivery with such a kind driver.😊”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,978 reviews